Wonderful attention and support from Dr. Mac and his staff. Several years into our relationship and…read morevery happy with the knowledge long-term health is in constant focus.

Amazing staff! I have only been here once, but I am…read moreimpressed with how friendly and knowledgeable staff is here. Upon arrival I was greeted and handed the patient paperwork in a prompt manner. The wait was about 30 minutes. So not terrible, and the waiting area had a beautiful big fish tank and peaceful feel to the atmosphere. The lady who did my blood work was a pro for sure. I have very small veins, and I'm always scared I'm gonna get poked up and leave looking like a Michael Myers victim. But she did it on the first try and with very little pain. Anytime I had questions about procedures I was given detailed answers and handed a booklet with even more info as well. They are very friendly and very thorough here, and I left feeling well educated and in good hands.

Stone Oak Family Practice is superb in all aspects of health care. Starting with Dr Ramirez, whose…read morekind and caring manner puts one at ease. He does make us feel like family and treats us like it. But on top of that, he is most knowledgeable in his diagnosis and treatment plans. He also takes time to explain specifics. All of his staff reflect his high quality care in their demeanor and efficiently. I would highly recommend Dr Stephen Ramirez and staff.

Dr. Ramirez and his office takes great care of my husband and me! I have rescheduled same day with…read moreno issues, the nursing and office staff are super friendly, and Dr. Ramirez listens to our needs. In addition to general medical services, Dr. Ramirez took over my women's health needs when my OB retired, so now we don't need to see any other doctors (but he won't deliver babies). We moved an hour away 2 years ago, and this is still the only place we will go!

This clinic has moved over to the "WellMed" system and has gone down the toilet both in basic…read morecustomer service and the quality of patient care. Getting anything done here is a nightmare. Even for a basic office visit you may be waiting 2 hours after your appointment time to be seen by a provider. Test result follow-ups are very slow, even after they show up on the patient portal. Providers are also slow to write orders when test results are alarming to the patient. Dr. Coutinho used to be great but if you go here now odds are you will just see one of his PAs rather than the Dr. himself. I have nothing against PAs but the care here is simply not up to standard.

Both my husband and I have been patients of Dr Coutinho for years. He is an excellent physician it…read moreis a shame that he has associated himself with Well med. Well med is terrible. We were assured as patients that nothing would change. Not true. Now my husband is at an appointment that he has waited over 2 months to get and is completely out meds only to be told that they dropped our insurance plan and he will have to pay cash out of pocket and deal with filing an out of network claim. I will miss Dr Coutinho but not Well Med, good riddance to this group of charlatans.

Dr. Rios is mine and my husband's primary care physician in San Antonio. She is a wonderful,…read morecaring, thorough and excellent doctor. We have both appreciated the time she takes with us, her thoughtful questions to better understand our concerns, and her professionalism. Although she is young, she demonstrated the knowledge and experience that we look for in a doctor. I recommend her highly if anyone has moved to the San Antonio area and is looking for a very good doctor.

PATIENTS BEWARE! This practice evinces an attitude of reckless negligence to patients in need. My…read moreelderly mother who was just released from the hospital for a life-threatening condition was referred to this practice for URGENT treatment. She was refused service for arriving TWO minutes past "cut-off" time, despite having attempted to call and notify the office multiple times that she would be late due to unexpected construction/traffic (she was only able to leave a message, which they ignored). The receptionist and head nurse were rude and even laughed at my mother's situation. The other two receptionists were blithely talking on what appeared to be personal calls. There was only one family in the waiting room. DO NOT see this practice if you are looking for a professional, caring medical staff. My mother has lived in San Antonio for 31 years and has never experienced this kind of a horrific experience. I am praying that she gets the medical help she needs, since now she can't find anybody who will see her before the New Year. What a travesty and a disgrace. Beware.

Super friendly and thorough, lots if face time with the doctor. She listens and is considerate and…read morethorough- a refreshing and welcome change from the quick in and out with an advanced practice provider or doctor these days.

From the owner: Dr. Anson offers a different approach to primary care with conveniences like same/next-day…read moreappointments that start on time and a focus on preventive medicine. Her MDVIP-affiliated practice is open to new patients, including Medicare and commercially insured, in San Antonio. Similar to concierge medicine physicians, Dr. Anson is available 24/7 by phone. Her practice offers the MDVIP Wellness Program, which includes advanced health screenings and diagnostic tests that have been shown to help detect issues earlier.

I waited on hold 15 minutes. Even AFTER Brooke came back and I TOLD HER I WAS ON MY LUNCH BREAK she…read moreput me BACK ON HOLD because she "had a line of patients". I get that. But if you ask if you can put me on hold, you should deal with me. Not her. She is the rudest employee there. And as for the practice, it's just going down the tubes. I still need to talk to them but who knows when I'm going to get a chance. This is unbelievable!

11 months ago 3 Jan 2025 I placed a FNP Stephanie Benton review which continues to hold true today…read more Please look at my 3 Jan review. Consistency & responsiveness are her trademark hallmarks that persist. Great Provider & Caring Person. See her when you can.

Dr. Gogu is a Life-Saver!…read more Dr. Gogu is truly a life-saver. I made an appointment due to feeling 'off' and short-of-breath, after a 5-year gap in visiting a PCP due to insurance changes. Dr. Gogu's office was able to accommodate a same-afternoon appointment for me... Yes, truly a doctor appointment made/received on the same day! Dr. Gogu and his staff quickly had me diagnosed with severe anemia...and on my way to the hospital for a 2-week stay. Now on-the-mend and looking over the ER admitting paperwork, I realize just how remarkable Dr. Gogu's fast & accurate diagnosis had impacted my life. If not for the quick diagnosis and actions taken on my initial appointment with him, I feel things would have turned out much differently for me. I'm now proud to have selected my new PCP and look forward to Dr. Gogu's continued health guidance as I age. Many thanks for his compassion, professionalism, intelligence and the quick-diagnosis of my potentially life-threatening condition.

I don't know how are are they even licensed. They have no idea what are they doing they are…read moreguessing not treating. Ask ChatGPT knows better than that doctor. Went there 3 times to get my leg checked and they missed diagnose Me gave me wrong medication that made it worse.

Dr. Cooley is the best. I have been coming here for 5 years now and it has been a major game…read morechanger for my health and quality of life after some really tough setbacks and having a hard time finding a doctor for my unique case. I will support CoolMed any way I can.

I have been going to CoolMed seeing Dr. Cooley for the past five years. Dr. Cooley and her staff…read moreare amazing and attentive to all my needs and go above and beyond to care for their patients. I highly recommend CoolMed.

I have been seeing Dr. Naron for 3 years. He is a partner in a family medicine office, North Hills…read moreFamily Medicine. Dr. Naron has changed my life. He's warm, friendly, and actually cares for his patients. His bedside manner is excellent. I have recommended him to all of my family. The office staff is excellent, and timely. In the three years I have been his patient I have never been disappointed.

Do yourself a favor and find another Dr. I've been a patient here for about a year and the two…read moretimes I've needed anything have been painful. Dr Naron is great but his office staff and nurse practitioners leave a lot to be desired on customer service. Don't expect them to call you back in a timely manner or actually follow through on sending in a prescription or lab work request because that is asking a lot. If all you will ever need is a physical then this is your guy! But if you ever get sick or injured and actually need medical attention then I recommend finding someone else.

While the doctor is great and all, Dawn ( apparently the director) has horrible bedside manner,…read moregives attitude and has zero patients for patients. She raised her voice at me over the phone after I sent a message about a transfusion being cancelled for the third time. While I understand maybe your office has no control over the situation you should train your staff To be kind and informative and helpful. Not rude, mean and down right dismissive. Will not be coming back to this doctor just because of Dawn. if I could five negative stars I would.

Dr Cruz' staff areinconsiderate and not helpful with regard to billing inquires and refunds owed to…read moreme. I paid for an office visit even though my insurance had paid the outstanding balance. In good faith, I paid the amount due to avoid rescheduling my current appoint. I was assured I would be reimbursed as soon as my insurance payment was posted to my account. They finally posted my insurance payment but have not issued my refund. It has been 10 months and they keep avoiding me and they deleted my portal account. I have no access to my medical records or lab results. The office manager ignores all my request to resolve this issue. My advise is to not pay in advance for any services if you have insurance.