I just tried to make an appointment..I was told they are no longer accepting United Health…read moreCare.(TRS Medicare advantage)..I'm disappointed

I'm a healthy woman in my early 60's. Happy with my care at their office. Easy to schedule an…read moreappointment, no appointment needed for blood draws. Their NP's who work with him, especially Kimberly is also pretty good and is more thorough in updating my vaccines and with preventive visits. Dr. Paley lately works Mondays and Wednesdays, and I've met him several times. Although, I routinely visit once a year. He is very personable, and easy to connect with.

Dr. Rios is mine and my husband's primary care physician in San Antonio. She is a wonderful,…read morecaring, thorough and excellent doctor. We have both appreciated the time she takes with us, her thoughtful questions to better understand our concerns, and her professionalism. Although she is young, she demonstrated the knowledge and experience that we look for in a doctor. I recommend her highly if anyone has moved to the San Antonio area and is looking for a very good doctor.

PATIENTS BEWARE! This practice evinces an attitude of reckless negligence to patients in need. My…read moreelderly mother who was just released from the hospital for a life-threatening condition was referred to this practice for URGENT treatment. She was refused service for arriving TWO minutes past "cut-off" time, despite having attempted to call and notify the office multiple times that she would be late due to unexpected construction/traffic (she was only able to leave a message, which they ignored). The receptionist and head nurse were rude and even laughed at my mother's situation. The other two receptionists were blithely talking on what appeared to be personal calls. There was only one family in the waiting room. DO NOT see this practice if you are looking for a professional, caring medical staff. My mother has lived in San Antonio for 31 years and has never experienced this kind of a horrific experience. I am praying that she gets the medical help she needs, since now she can't find anybody who will see her before the New Year. What a travesty and a disgrace. Beware.

Wonderful attention and support from Dr. Mac and his staff. Several years into our relationship and…read morevery happy with the knowledge long-term health is in constant focus.

Amazing staff! I have only been here once, but I am…read moreimpressed with how friendly and knowledgeable staff is here. Upon arrival I was greeted and handed the patient paperwork in a prompt manner. The wait was about 30 minutes. So not terrible, and the waiting area had a beautiful big fish tank and peaceful feel to the atmosphere. The lady who did my blood work was a pro for sure. I have very small veins, and I'm always scared I'm gonna get poked up and leave looking like a Michael Myers victim. But she did it on the first try and with very little pain. Anytime I had questions about procedures I was given detailed answers and handed a booklet with even more info as well. They are very friendly and very thorough here, and I left feeling well educated and in good hands.

Stone Oak Family Practice is superb in all aspects of health care. Starting with Dr Ramirez, whose…read morekind and caring manner puts one at ease. He does make us feel like family and treats us like it. But on top of that, he is most knowledgeable in his diagnosis and treatment plans. He also takes time to explain specifics. All of his staff reflect his high quality care in their demeanor and efficiently. I would highly recommend Dr Stephen Ramirez and staff.

Dr. Ramirez and his office takes great care of my husband and me! I have rescheduled same day with…read moreno issues, the nursing and office staff are super friendly, and Dr. Ramirez listens to our needs. In addition to general medical services, Dr. Ramirez took over my women's health needs when my OB retired, so now we don't need to see any other doctors (but he won't deliver babies). We moved an hour away 2 years ago, and this is still the only place we will go!

This clinic has moved over to the "WellMed" system and has gone down the toilet both in basic…read morecustomer service and the quality of patient care. Getting anything done here is a nightmare. Even for a basic office visit you may be waiting 2 hours after your appointment time to be seen by a provider. Test result follow-ups are very slow, even after they show up on the patient portal. Providers are also slow to write orders when test results are alarming to the patient. Dr. Coutinho used to be great but if you go here now odds are you will just see one of his PAs rather than the Dr. himself. I have nothing against PAs but the care here is simply not up to standard.

Both my husband and I have been patients of Dr Coutinho for years. He is an excellent physician it…read moreis a shame that he has associated himself with Well med. Well med is terrible. We were assured as patients that nothing would change. Not true. Now my husband is at an appointment that he has waited over 2 months to get and is completely out meds only to be told that they dropped our insurance plan and he will have to pay cash out of pocket and deal with filing an out of network claim. I will miss Dr Coutinho but not Well Med, good riddance to this group of charlatans.

Stone Oak Family Practice is superb in all aspects of health care. Starting with Dr Ramirez, whose…read morekind and caring manner puts one at ease. He does make us feel like family and treats us like it. But on top of that, he is most knowledgeable in his diagnosis and treatment plans. He also takes time to explain specifics. All of his staff reflect his high quality care in their demeanor and efficiently. I would highly recommend Dr Stephen Ramirez and staff.

I have been going to Dr. Ramirez since I moved here in 2003. I have been extremely pleased with…read moreDr. Ramirez care and his personal attention to my health. He is always right on target pin pointing my illnesses, and prescribing medication to help me feel better. In 20 years I have never had to go back for the same problem. My husband and my friend have all been refreed to him and they all feel the same as I. Dr. Ramirez is one of the best doctor if not the best Family Practice doctor in San Antonio.

I waited on hold 15 minutes. Even AFTER Brooke came back and I TOLD HER I WAS ON MY LUNCH BREAK she…read moreput me BACK ON HOLD because she "had a line of patients". I get that. But if you ask if you can put me on hold, you should deal with me. Not her. She is the rudest employee there. And as for the practice, it's just going down the tubes. I still need to talk to them but who knows when I'm going to get a chance. This is unbelievable!

11 months ago 3 Jan 2025 I placed a FNP Stephanie Benton review which continues to hold true today…read more Please look at my 3 Jan review. Consistency & responsiveness are her trademark hallmarks that persist. Great Provider & Caring Person. See her when you can.

I used "Dr Jimmy" for years. He was recommended to me by my boss when I transferred back to San…read moreAntonio about 2005. Full disclosure: I knew him vaguely on a personal level because we were a few years apart in high school and lived in the same neighborhood. But family health is family health- not a high scroll reunion. He was the best Primary Care I ever had. Hands down. My wife will tell you the same. Nobody else has even been close. I too recommended him to several coworkers. They all loved him. Unfortunately, with the insurance turmoil, he is no longer in my system. But I can say this without hyperbole. I am alive today in part because of Dr Jimmy. Dr Jimmy was the first to suspect my cancer despite both a VA and an FAA physical that proceeded his. I had the same complaint on symptoms in each of those. He sent me to a specialist I'd never seen before who saw me THAT DAY. He and the specialist conference called me that night at 8:30p. It was Christmas week and the specialist was leaving on a family vacation the next day. My suspected cancer was not in either his or Dr Jimmy's specialty. But they were concerned and took part of their personal time away from their families during Christmas vacation to ensure I immediately sought out a blood cancer specialist. That was 2010 and I am still here. The experience taught me that a good primary care physician who cares can be critical to getting you the proper help I critical times, not just nursing you through the flu. The staff is efficient. They are friendly, but insurance companies have rules. If you get their a little early to ensure the paperwork is ready, you will almost always be seen on time. Think about it. Why do you wait at other offices? Because you get there at 9am for a 9am appointment and THEN fill out the paperwork-- and wait. Baros &Baros has a system where the paperwork is in the nurses hand for her planning before your appointment. The nurse has read your notes BEFORE entering the room and Dr Jimmy has read her notes before walking in the room a few minutes later. So they both walk in well informed. None of this- "So What seems to be the problem today". They immediately focus on your submitted symptoms and ask questions needed to fill in the holes to get a diagnosis. Since when is that a bad thing? They are friendly, and laugh easily, but the process is front loaded for efficiency so that if your appointment requires something extra, they are not fighting the insurance company's time tables. When you need extra time, you will get it. That has happened to me many times. But insurance companies drive the time table. If your appointment is at 11a and you have submitted the paperwork for the nurse to read in a reasonable time, you will probably get seen at 11a. But your treatment starts when you submit your paperwork at the window.

The staff are extremely rude. They also don't have time for anything and hang up the phone in the…read moremiddle of conversation. The doctor is terrible. In and out for 30 seconds and he obviously had no time to look at his patience. Still charged $120 for the 30 seconds visit.

Dr. Aliotta has been my primary care doctor for a couple of years and I highly recommend her. I…read moreappreciate her calm approach and ability to listen. Both Dr. Aliotta and her office team are focused, professional and kind.

I hour + wait to see NP for 5 minutes. Signature required…read moreto accept that labs could take up to 2 weeks for results. No office staff other then Dr can call you back with results, must only make another appt for results.

I found out the 3rd trip, but 2nd pap smear collection they did was still not viable. (The first…read moretrip was scheduled with the wrong person, so they had to reschedule.). So I still do not have any results for a pap smear that I had to endure the collection twice. I recommend you do not get any pap smears done by this office.