I'm a healthy woman in my early 60's. Happy with my care at their office. Easy to schedule an…read moreappointment, no appointment needed for blood draws. Their NP's who work with him, especially Kimberly is also pretty good and is more thorough in updating my vaccines and with preventive visits. Dr. Paley lately works Mondays and Wednesdays, and I've met him several times. Although, I routinely visit once a year. He is very personable, and easy to connect with.

I don't even think this Dr. exists. After coming here for a few years I only ever saw nurses and…read morepractitioners. Even after I specifically requested an appointment with the Dr. only to be told he was "sick" that day. Seriously just walk in or call and try to speak with this Dr., it is not happening . This office is 100% run without a Dr. being present. My next step is to the medical board as I'm not sure what they are doing is even legal.

Dr. Rios is mine and my husband's primary care physician in San Antonio. She is a wonderful,…read morecaring, thorough and excellent doctor. We have both appreciated the time she takes with us, her thoughtful questions to better understand our concerns, and her professionalism. Although she is young, she demonstrated the knowledge and experience that we look for in a doctor. I recommend her highly if anyone has moved to the San Antonio area and is looking for a very good doctor.

PATIENTS BEWARE! This practice evinces an attitude of reckless negligence to patients in need. My…read moreelderly mother who was just released from the hospital for a life-threatening condition was referred to this practice for URGENT treatment. She was refused service for arriving TWO minutes past "cut-off" time, despite having attempted to call and notify the office multiple times that she would be late due to unexpected construction/traffic (she was only able to leave a message, which they ignored). The receptionist and head nurse were rude and even laughed at my mother's situation. The other two receptionists were blithely talking on what appeared to be personal calls. There was only one family in the waiting room. DO NOT see this practice if you are looking for a professional, caring medical staff. My mother has lived in San Antonio for 31 years and has never experienced this kind of a horrific experience. I am praying that she gets the medical help she needs, since now she can't find anybody who will see her before the New Year. What a travesty and a disgrace. Beware.

Amazing staff! I have only been here once, but I am…read moreimpressed with how friendly and knowledgeable staff is here. Upon arrival I was greeted and handed the patient paperwork in a prompt manner. The wait was about 30 minutes. So not terrible, and the waiting area had a beautiful big fish tank and peaceful feel to the atmosphere. The lady who did my blood work was a pro for sure. I have very small veins, and I'm always scared I'm gonna get poked up and leave looking like a Michael Myers victim. But she did it on the first try and with very little pain. Anytime I had questions about procedures I was given detailed answers and handed a booklet with even more info as well. They are very friendly and very thorough here, and I left feeling well educated and in good hands.

The staff is incredibly helpful and friendly, you are part of a family as a patient of Dr.Mac. The…read morepersonalized services are well thought out and executed. Always available and incredibly informative!

Dr. Ramirez and his office takes great care of my husband and me! I have rescheduled same day with…read moreno issues, the nursing and office staff are super friendly, and Dr. Ramirez listens to our needs. In addition to general medical services, Dr. Ramirez took over my women's health needs when my OB retired, so now we don't need to see any other doctors (but he won't deliver babies). We moved an hour away 2 years ago, and this is still the only place we will go!

Delayed response to make an appointment. Sends text to remind too far in advance to actually…read moreassists with scheduling and forgets to ask patient to fast. Who wants a late appointment to fast all day til end of day for basic blood work? Then, wants to double charge for scheduling a second visit rather than owning the scheduler's error. No, thank you.

Let me preface this review by stating that my experience with my doctor and nurses has been nothing…read morebut positive. 3 stars for that. The front desk staff, on the other hand, have been consistently rude, as if speaking with any of the patients is a huge inconvenience to their daily activities. I DREAD office visits and calling to make appointments/have prescriptions refilled. An example: after being on hold for 15 minutes, I was given no other option than to leave a voicemail for a nurse to have my question answered. (I was calling to check whether she had received my previous voicemail.) The "not recommended" reviews are undoubtedly overly emotional, but they are accurate regarding the remarks about front desk staff. Healthcare is becoming more and more of a business (it is evident this office is organized for profit) and being such, as a customer (patient!), it would be nice to be treated with a minimal level of courteousness and respect.

This clinic has moved over to the "WellMed" system and has gone down the toilet both in basic…read morecustomer service and the quality of patient care. Getting anything done here is a nightmare. Even for a basic office visit you may be waiting 2 hours after your appointment time to be seen by a provider. Test result follow-ups are very slow, even after they show up on the patient portal. Providers are also slow to write orders when test results are alarming to the patient. Dr. Coutinho used to be great but if you go here now odds are you will just see one of his PAs rather than the Dr. himself. I have nothing against PAs but the care here is simply not up to standard.

I have been going to Dr. Ramirez since I moved here in 2003. I have been extremely pleased with…read moreDr. Ramirez care and his personal attention to my health. He is always right on target pin pointing my illnesses, and prescribing medication to help me feel better. In 20 years I have never had to go back for the same problem. My husband and my friend have all been refreed to him and they all feel the same as I. Dr. Ramirez is one of the best doctor if not the best Family Practice doctor in San Antonio.

I have been seeing Dr. Ramirez for a few years now. He by far is the best primary doctor I have…read moreever had. Dr. Ramirez truly cares about his patients, he spends a-lot of time with his patients, answering questions, etc... I feel as if he goes above and beyond to take care of his patients health.

11 months ago 3 Jan 2025 I placed a FNP Stephanie Benton review which continues to hold true today…read more Please look at my 3 Jan review. Consistency & responsiveness are her trademark hallmarks that persist. Great Provider & Caring Person. See her when you can.

THIS IS THE LAST place you'd want to receive care from. Patient has to call office several times to…read moreget the medication prescribe? It's been over one week a medication was prescribed to me and I'm having to call the office to tell them how to do their job! Takes a month just to get lab work back because staff won't upload to portal! This place has a lack of communication overall! If you want quality care go elsewhere. Simple blood work in their office will have you waiting for 1 hour!

I used "Dr Jimmy" for years. He was recommended to me by my boss when I transferred back to San…read moreAntonio about 2005. Full disclosure: I knew him vaguely on a personal level because we were a few years apart in high school and lived in the same neighborhood. But family health is family health- not a high scroll reunion. He was the best Primary Care I ever had. Hands down. My wife will tell you the same. Nobody else has even been close. I too recommended him to several coworkers. They all loved him. Unfortunately, with the insurance turmoil, he is no longer in my system. But I can say this without hyperbole. I am alive today in part because of Dr Jimmy. Dr Jimmy was the first to suspect my cancer despite both a VA and an FAA physical that proceeded his. I had the same complaint on symptoms in each of those. He sent me to a specialist I'd never seen before who saw me THAT DAY. He and the specialist conference called me that night at 8:30p. It was Christmas week and the specialist was leaving on a family vacation the next day. My suspected cancer was not in either his or Dr Jimmy's specialty. But they were concerned and took part of their personal time away from their families during Christmas vacation to ensure I immediately sought out a blood cancer specialist. That was 2010 and I am still here. The experience taught me that a good primary care physician who cares can be critical to getting you the proper help I critical times, not just nursing you through the flu. The staff is efficient. They are friendly, but insurance companies have rules. If you get their a little early to ensure the paperwork is ready, you will almost always be seen on time. Think about it. Why do you wait at other offices? Because you get there at 9am for a 9am appointment and THEN fill out the paperwork-- and wait. Baros &Baros has a system where the paperwork is in the nurses hand for her planning before your appointment. The nurse has read your notes BEFORE entering the room and Dr Jimmy has read her notes before walking in the room a few minutes later. So they both walk in well informed. None of this- "So What seems to be the problem today". They immediately focus on your submitted symptoms and ask questions needed to fill in the holes to get a diagnosis. Since when is that a bad thing? They are friendly, and laugh easily, but the process is front loaded for efficiency so that if your appointment requires something extra, they are not fighting the insurance company's time tables. When you need extra time, you will get it. That has happened to me many times. But insurance companies drive the time table. If your appointment is at 11a and you have submitted the paperwork for the nurse to read in a reasonable time, you will probably get seen at 11a. But your treatment starts when you submit your paperwork at the window.

The staff are extremely rude. They also don't have time for anything and hang up the phone in the…read moremiddle of conversation. The doctor is terrible. In and out for 30 seconds and he obviously had no time to look at his patience. Still charged $120 for the 30 seconds visit.

Dr. Aliotta has been my primary care doctor for a couple of years and I highly recommend her. I…read moreappreciate her calm approach and ability to listen. Both Dr. Aliotta and her office team are focused, professional and kind.

The only reason I am giving this practice a 2-star rating is because I like the doctor; however,…read morethe staff is very lacking. They are loud and unprofessional and do not know how to properly book appointments. You are never seen at your scheduled appointment time--appointments consistently run 30+ minutes late. If appointments were being scheduled correctly, this would not happen so often. They also frequently make mistakes when booking appointments. On more than one occasion, my appointment was scheduled with the wrong person, which meant I could not be seen as planned. The waiting room is nicely decorated, but it is not pleasant to sit in because the staff talks loudly about happy hour, food, and other personal topics, laughing so loudly that it becomes ridiculous. It took three attempts--wasting a significant amount of my time--to have a lab sample properly collected and submitted. The first visit was booked with the wrong person. The second time, they claimed there was an error in the paperwork and had to collect the sample again. I then had to return a third time for the specimen collection to finally be completed by the nurse. They also do not answer the phones when you call regarding prescription refills. Instead, you are required to leave a voicemail and are told it may take up to 72 hours for the refill to be authorized. I followed this process and never received a response. When I called back to follow up, I was told there was no record of my request, which suggests the voicemail messages are not being checked or are simply being deleted. If you have a lot of time to waste and don't mind sitting in a noisy office, you may be fine. Otherwise, beware.

I went in to get a referral to a sleep lab. Every time I come to this office I have to see a PA…read more The PA wants to add additional test vs. what I actually came in for. These PA's are running this place into the ground.