Fantastic customer service! Very thorough and they show that they really care for their patients.read more

My wife came here to get her labs done and they couldn't find her vein at the first or second…read moreappointment. They sent her to another facility that didn't actually have an appointment available. They wasted her time and I find this whole situation unprofessional and worrisome if this is what they offering to their patients. Her doctor will not see her without them and their incompetence is causing a major issue. Avoid this facility if you can.

This is the second CentroMed location to which I've been assigned since September 2010. The front…read moreoffice staff deserves four stars but the back office (doctors and nurses) deserve none. I realize how difficult it is to run a medical facility that serves indigent patients, but there are regulations to protect patients' privacy and a doctor at this clinic violated one of those regulations. She wrote me a prescription with another patient's name and date of birth on it. Of course I couldn't get the Rx filled with someone else's name on it so I called the clinic. The man who answered said he'd have the nurse call the Rx into my pharmacy and have the nurse return my call. The next day I had a voice mail from the nurse but there was no Rx at the pharmacy. I called the clinic again and said I was returning [nurse's name]'s phone call. The front desk transferred me to the back where the phone rang repeatedly until it returned to the front desk. Again I said I was returning nurse "blank's" call; again I was transferred; again it rang and rang until it rolled back to the front desk. This repeated four times until eventually they hung up on me. Since this HIPAA violation should be reported, I went online to the JCAHO website where I officially reported both incidents (being given someone else's name and date of birth and the aborted attempt at resolving the issue). JCAHO sent me an email saying this clinic was not accredited through them. Isn't that interesting? All health care facilities in this country are supposed to be accredited through JCAHO. Of note, I'm trying to change physicians but the ones I can use who come highly recommended are not taking new patients. (sigh)

My billing information has been given out to bogus people whom I don't know at this location, 3750…read moreCommercial, along with my address. I am looking into this with my attorney for breach of private information. This place is very unprofessional in how they conduct business, and handling patients' private information

As always great care from Dr Caufield and his staff! My wife and I have bern seeing him for over 5…read moreyrs. Was referred by a friend and have referred others! Thanks guys!

The entire staff of Physicians, nurses and MA's take excellent care of me each and every time I go…read morein. I cannot say enough about their professionalism and caring and attention that they take to make you feel special no matter how awful you actually feel. The Marks of True medical professionals. if you are looking for a new healthcare team, then look no further!!

First time at this clinic. Receptionist quick and efficient…read more Nurse very thorough. Doctor determined problem quickly and sent out needed prescription. Prescription was ready for pick up within 30 minutes.

This place set up an appointment for me, and I was supposed to see my doctor and they left me with…read morethe NP without my permission. Additionally, she listened to NONE of the things I came in for, refused to refill a medication and told me about my perimenopause concerns to 'wait until my physical to ask that'. She completely ignored my mental health concerns (which were brought to her attention in three different ways). I will not return, nor will I be paying for this visit.

Amazing Doctor, knowledgeable, with a good heart, he was my doctor for many many years, and I'm…read moresure we all miss him now that is he is not at the practice with Medfirst! I would highly recommend him if you need a doctor who will truly take care of your health! As he did with my health issues! I hope he can be my doctor again as it is not easy to find a doctor like him! I'm sure a lot of his patients already miss him! May God bless you Dr. Lopez!!! E. Jimenez

I received a letter today that Dr Lopez will be a part of the Genesis group here right off of…read moreToepperwein in Live Oak!!

I rarely see Dr. Curtis Horn very often. I usually work with Dustin…read more He's very professional and thorough. His hands are warm. I've never had to wait more than about five minutes in the waiting room. The receptionist was very competent when it came to getting my prescription. Parking is easy. I've recommended Dr. Horn to several friends.

When it comes to medical care, I'm spoiled, my dad is a doctor. Dr. Horn is now my primary doctor…read more I picked him because his office was close to my home at the time. The office feels like an old fashioned doctor's office, which is okay. I've found that Dr. Horn and his staff are always quick to respond to my needs. It seems that we always fall ill at the most inopportune times. Dr. Horn's office always finds a way to fit me in and get me taken care of. Further, they call to follow up to make sure you're doing well after the visit. Not just the office assistants, which would be agreeable, but also the Dustin, the PA. I really like the people here, they've taken great care of me, they get to me quickly and I feel well cared for. I feel great about recommending Dr. Horn and his office to anyone looking for a family care doc.

I made my first visit to Ebenezer on the 21st of Dec 2018. I was meeting my PA for the first time…read more I found my PA Mr. Thillet professional and knowledgeable. The staff was comfortable. Roy Roper

Place was slow and still had an hour wait to see the doc . better off going to Baptist mini…read morehospital / urgent care clinic

I went here one afternoon because I was commuting from my home in austin to my job in san antonio…read moreand I needed to see a doctor they were friendly and able to get me in without an appointment -- but I did have to wait a while. i had a done of problems with my insurance paperwork which was annoying, but not the fault of the doctor

Had an appointment at 3 today. Got here at 2:45 to be early and fill out any paperwork needed. It's…read morecurrently 4:30 and my niece still hasn't been seen. This is ridiculous. I don't know how this place is still in business. 5:00 and we finally get seen in a hot, stuffy room, just to be told that the vaccine that we came here for in the first place, they don't have. And I get asked if I want to call back next week and come back again. Seriously?! I asked if the wait was always like this and was told yes due to double booking.... so why not stop double booking if your patients have to wait two hours every time they come in?? Definitely going to switch.

Dr. Vicki Rickerson is one of the best Doctors in the world and specifically San Antonio. She…read morepersonally ensure patients are treated with the upmost respect and dignity. Her caring attitude coupled with her intelligence clearly displays a comfort feeling when discussing your medical issues. She absolutely is concern about your well being. That goes al long way and patients are not just another number. There is no doubt in my mind my family has selected the right doctor. I've been a patient for many years and she has been and still is the BOMB‼ Dr. Rickerson you ROCK.

This doctor gets worse and worse as you visit her more and more. I have to go to the doctor 4 times…read morea year for my diabetes and instead of making one a double appointment so I can get my yearly checkup she only has these appointments on Thursday and does not accept other appointments on that day. Never encountered that before. To top it off I am supposed to go to a specialist once a year her people say to go to the appointment and the specialist will do the referral, last time I did that they said they don't work for my PCP, it's her job to do the referral. Instead of $55, I had to pay $175 for a simple visit. My wife and I both don't like the way she talks down to us. She ignores my suggestions and acts like she know everything. I even had to tell her one of my medications was on the list for bad side effects. I liked it better when she had a PA working for her.