I'm a retired nurse, which I think makes me a little harder to find a doctor to impress me, let…read morealone his team. Well, I have to admit Dr. Igun is a caring, energetic, open minded and listens to his patients. Bedside manner is top notch, another plus. His staff, they are a great team. On top of greeting, answering the phone (which is 1 out of 20 medical offices) I have left messages and I've gotten a return call, I've even spoken to Dr. Igun, himself. Not something that has happened to me in years, it's usually handed off to the nurse then they speak to the doctor and the nurse returns the call. San Antonio is a huge city, so many doctors to weed through and all the while not receiving the care you need. Most of us only go to the doctor only because we're sick, a have it situation. I know, I'm guilty of the exact same thing. I'm happy I found Dr. I !! Check him and his staff out, I'm happy I did.

This doc it's literally one of the most laziest doctors. I've ever met. We states trying to some…read moreother doc ? He doesn't even believe what you're there for ! lol he says he don't want to get his hands dirty wtf that mean? Bro i'm there to see him for one thing. He tries to recommend me to some other doctor like if I had money in time for that. I came here to see you because you're a doctor. And you don't do Dr. stuff. What are you even here for? Wast of time and money

Hello Dr. Hain Trevino,…read more From the bottom of my heart, you are the BEST PHYSICIAN this "old girl" could have. You know your patients and can sense the urgency in our needs. I'm am so grateful to have you as my, my wife's, my mother and prior my son's physician. You have guided me in the care of my mother even though she was hospitialized during vacation in another state. You continue to support me and my through our loss of my mother. Your customer service/patient care is "ABOVE ALL OTHERS." I can be alittle selfish and want to keep you for myself but the quality of care you give makes me have to refer you specifically to family and friends. Thank you again, for being not only my physician but my Blessing! #DrAprilHainTrevino Virginia

This used to be a fantastic clinic with amazing customer service, apparently they have grown so…read moremuch all calls are are now routed to a call center where the agents for the most part are very rude. Don't go there unless you have no other alternative.

I love the Mary Beth Harr MD PA Physicians Office! The funny thing is that I have never seen Dr…read more Harr! When I moved to the San Antonio Metro Area, I was so scared to look for a new PCP. If you're reading this, then you know EXACTLY how I feel. It is so hard to find a Dr. that I feel I can relate to, a Dr. that listens, understands, asks probing questions & actually reads my chart before coming into the examining room (Don't you hate it when a Dr. walks in & says "So why are you here today?" uh duh! Can you read your nurses handwriting? I just answered a hundred questions & you're gonna ask the same one's? ugh)) Most Dr.'s I have seen are in & out in less than 15 minutes on the initial appointment, let alone on regular wellness or illness checks! Not in this office! To find a Dr. I went online to the Converse and The Surrounding Community Facebook page & asked for recommendations. The response that stood out was about Dr. Harr's Office. After that response post, I received several more reiterating how good her practice is, & since no other Dr. had more than 3 responses on my post, I decided to call for an appointment, I have not been disappointed! Unfortunately, I have never seen Dr. Harr. Instead, I have seen Devon Durrand, PA from the very first appointment. She is humble, sensitive, caring, interested and genuine! Who can beat that combination? I have also seen Jennifer Zavala, PA on occasion when Devon is booked. Jennifer is humble, genuine and equally as open as Devon. How Dr. Harr found these wonderful Physician's Assistants I will never know! BUT, I know this, if these PA's work with Dr. Harr, then she must be as equally wonderful as her staff. The office staff is great. They are as accommodating as they can be when it comes to scheduling and seeing who I want to see. They have helped me when I had insurance changes, work forms completed and just to give a friendly hand & smile when I feel like crap. "Doc-in-the-box" feel is definitely not an accurate description of the office I went to. Ok, so the waiting area is dated, the business workstation is right outside the exam rooms & sometimes there's a wait or maybe horror upon horror, they missed seeing you (I tell you I would NOT have waited that long & I would have been more proactive if I were sitting in the exam room & I GUARANTEE I would have been seen! LOL). I'm sorry that some people had poor experiences. All I know is I am grateful to have found this practice, these Doctor's and the EXCEPTIONAL service I receive!

I have been a patient at this office for years. I cannot recall the last time that I saw Dr. Harr…read more I am always told that she is fully booked, so I have to see the nurse practitioner...I think that it is time to look for a new doctor/practitioner...

The doctor is amazing, super smart, supportive, and goes the extra mile. Very happy to have her as…read moremy PCP.

AIM Primary Care is a great choice for my Primary Care needs. I appreciated meeting Dr. Gerineni…read morewhen I needed help when I moved to Medicare/Tricare for Life and needed to find an experienced and compassionate primary provider. Dr. G. is the doctor for me. She is personable, asked questions and brings a depth of experience in medicine that really gives her an edge in the Primary Care world. I like that she has clear goals to help her patients improve their health, streamline their care services and manage their existing conditions. Her staff is outstanding from the front desk to the professionals who assisted me.

Though I am not Dr. Gaona's patient, he is my sister's PCP. I am impressed with the level of care…read moremy sister, Darleen Tones, receives from Dr. Gaona and his staff. They deserve kudos for being pleasant, knowledgeable, and flexible.

Dr. Gaona takes the time to listen. He goes over everything precisely in a very calming manner. You…read moredon't have to wait over 3 hours to be seen like in other doctors offices. I highly recommend.

EDIT: I'm updating my review because I booked the appointment anyway. Despite the weird interaction…read moreI had over the 25-dollar late fee, I was reminded of how the staff at the Westover Hills Clinic are some of the most professional, hard-working, and kind people. They have consistently provided superb service and follow-through, so I recommend this location to anyone who is looking for a PCP. ORIGINAL REVIEW: I missed an appointment due to an emergency, called them beforehand to let them know, and they said it would be enough since it was an emergency. Called to reschedule, they said I never called so I'd have to pay. Asked them to check their system, they didn't find evidence of my call. I called back to reschedule again, the said they found the notes in their system, but I'd have to appeal formally. I asked them what proof was needed, and they said I'd just have to make the claim that I had emergency surgery. So I asked what's the difference between now and then, since I had already done that and what would constitute as proof to waive the fee. They couldn't really answer, transferred me to billing and billing said they couldn't do anything, I'd have to talk to the practice. I asked billing to get on the call with me and the practice, and they said they would, but they did a simple transfer instead. When I finally agreed to pay and appeal later, they didn't have the appointment I needed. One big circus, wasting everyone's time, over 25 dollars.

I just called to schedule my dad an appointment as a new patient, but the receptionist was so rude…read morethat I decided to shop around for a different office.

I found that Dr Nora Garza is a very kind lady and she listens to my medical needs…read more She also takes very good care of my prescription needs as well. I would highly recommend her...

My PCP is Robert Jakubowski. I met him before he started with this practice. Of course I followed…read morehim when he came here because of his professionalism and willingness to listen to you and your concerns and doesn't try to rush you out. He genuinely cares about your concerns and your overall health. He is knowledgeable and I know this because it is obvious and I usually do some research on my current situations when I visit him and he has information that reflects what I have studied. It is hard to find good doctors and when you find one like Jakubowski you want to keep him as your doctor. Lastly, the first time I used the patient portal to ask him a question he responded incredibly fast! I was impressed!

I was a former patient of Dr. Aaron King, and when he left, I was placed with Dr. Dustin Deemer. He…read moreis a very good PA-C who takes his time and cares about the patient. He was very thorough in his assessment. THE ONLY problem is that front desk staff! They are so rude and inattentive to patients. At my first appointment, several patients were discussing how they want to stay with their attending but hate the front staff. I went and googled the reviews, and there was a page or more of complaints specifically about the two front staff workers!

I'm always hesitant to go to aP.A., but I was very impressed with P.A. Deemer. He took the time to…read moresit with you , ask questions about what is going on with your health and had good recommendations for other Drs. to see on specific specializations. He is very knowledgeable and knows what he is talking about when it comes to our health. Now I know when Dr. King is not available, he has an awesome P.A. you can visit. Thankyou staff for letting me know about P.A. Deemer. Maria Gamez