Quick response to my request for a quote. Able to install on our timeline. Very professional. Fair…read moreprice. Love our carpet!!

We appreciated the professional and helpful staff at Factory Direct Flooring. My husband and I…read morestopped by the store because our new puppy destroyed a small section of our carpet, and we needed to replace it. Dan welcomed us and did not hesitate to help us locate a small section of carpet in his warehouse. When we are ready to replace our entire carpet, we look forward to going to Factory Direct Flooring. The store showcases a variety of carpets and flooring that will look beautiful in our home. Thank you, Dan!! We look forward to visiting your store and working with you soon.

I'm a senior citizen that recently spent 70,000 at Nampa floors…read more I was significantly overcharged by their employee in a scam , I have the evidence that my receipts were changed after purchase and their salesman falsified change order and price matches without my approval or signature and worke with the contractor to then distribute funds back to them they were working together. After reaching out to management they have admitted that their employee was fired and they have not offered any remedy in getting my overcharged back over 14,000 !

We began the research and flooring change discussion back in November of 2024. Danny- our sales…read morerep- was fast, didn't pressure us, and gave us a fair price and did so quickly. We finally went ahead and replaced the carpet with matching LVP just this week, and he made the process really easy. The hired installers did the work in about 5 hours and they were polite, efficient and did a great job. If we ever need to have more floors done, I'd contact this company without hesitation

Huge thank you to JJ at Great Floors Nampa for helping us replace our entire second floor carpet…read moredue to water damage. It was a big job but JJ made the process extremely easy and smooth from start to finish. Karen helped us select a great carpet. JJ got us on the schedule quickly and coordinated movers that were timely and exceptional in moving the furniture both out and back in for carpet removal/installation. Marco and his installation team worked hard to complete the job in one day (instead of two) to let us get back to normal as soon as possible. I highly recommend this team!

We used Capell's to put in new carpet and laminate. They were extremely friendly. I love that they…read moreare local and family run. We wanted to match a laminate that we had previously put in and even though they didn't have it in stock, they helped us locate it and put it in so it matched perfectly. Prices were competitive. They were timely and had great follow up. We felt very well taken care of.

We always disliked our hardwood floors because of the reddish color but never did anything about it…read moreuntil a slow leak caused water damage. We almost replaced the entire main floor, but Capell Flooring educated us on the quality of our existing wood and how it could be saved. Justin spent so much time showing us how refinishing the floors with the right stain would transform them, even sampling different colors on extra pieces until it was perfect. They saved us so much money and the result is absolutely beautiful--we don't despise our floors anymore! The team was incredibly respectful of our home while we were away, texting progress pictures often. They felt like good friends who took genuine pride in perfecting our home. We will always recommend and return to Capell Flooring!

We recently replaced the 23-year-old flooring in our house. Idaho Floor Supply did an OUTSTANDING…read moreJob. It started when we met the owner Robbie. He explained what our options were and what we could expect during the remodel. The front-end staff Katy and Jenn were very helpful. They answered our phone call and kept us informed about time lines. Anthony and his crew were top-notched. Their installation was EXCELLENT. They were respectful of our house. They showed up when they were supposed to, cleaned up after themselves and helped us to store the extra pieces. As in all large projects they was a glitch. Robbie and his team recognized the problem and made it right. This is all you can ask for. I will probably never have to replace my flooring again. If I did, or if you need new flooring, you could do better than Idaho Flooring Supply.

This month we had to replace the 12 year old carpet in the whole house due to stretching and ripple…read moreissues over the years. Are we GLAD that Rob and Idaho Floor Supply were there to handle the job! Good old customer service throughout the whole process. Robbie and his team took the time to walk us thru the carpet selection, comparisons, installation process and scheduling to insure that the whole process went smooth as silk! In addition his installers, Anthony and Seth, were experts at coordinating and installing the new carpet. No oops, trim scratches, ripples or leftover mess after they installed the carpet. Again installation was as smooth as silk! True professionals in the carpet industry. We highly recommend contacting Idaho Floor Supply regarding any flooring issues or needs.

10/10 A+++ I can't recommend Charlie and Carpet Geek enough! Charlie was super easy to communicate…read morewith and incredibly helpful throughout the entire process. He even followed up to make sure we were 100% satisfied with the work. There was one small spot I had hoped would be stretched a bit more and he promptly scheduled an appointment to fix it, ensuring we were completely happy. We had several rooms stretched and the quality of the work was excellent, fast, professional, and it looks amazing. If you need any carpet work done, Carpet Geek is the team to call. Thanks so much, Charlie!

Andrew did a great job!!! Quick and speedy, plus he was very polite. I will use him again.read more

I contacted Brandon at the Nampa office and he was able to find the 5 boxes of flooring we needed…read more Even though it had been discontinued. In 40 years in construction this is the best service I've received. Great service

At this point, we are very disappointed regarding a couple of issues. The sales lady, Nariah, will…read morebe nice to you, but won't disclose everything you thought you'd be getting. What you picked, it's not what you get. Quality is horrible and she avoids answering your emails and messages. I WILL NEVER DO BUSINESS WITH THEM EVER AGAIN!!! And we will follow up with legal action.

Never use this place if you want your flooring done correctly & timely. They have zero customer…read moreservice, even after having our house torn apart for a month & a half they show up with the wrong carpet! This being the last straw we cancelled the job & went with a different company that will complete our carpeting this week. Horrible experience!

Thank you J.Jones my husband and I have been looking for a transition piece for our floor that we…read morecouldn't find anywhere. We walked in to great floors and Mr. Jones help us and found exactly what we needed. He gave us fast and friendly service and a price we couldn't refuse. We need more people like Mr. Jones. He really made my day and helped with our remodeling project. Thank you again!

Great job and very happy with the results. Communicated well and always showed up on time as…read morepromised. Definitely recommend!

Joe and his team did such a wonderful job in replacing and installing wood floors throughout my…read morehome. They were very professional, knowledgeable and so easy to work with. I have dreamed of having wood floors since I was a little girl and I finally have them! I couldn't be happier with Classic Hardware Floors!