Matt laid ship lap on our great room ceiling; it was a big, tricky job because he had to match the…read morestain from the wood ceiling in another room. He experimented with different stains for two weeks and came by our place twice to check options against the original wood in the other room. Before the job he offered a few different options (direction we wanted the wood to run, how did we want it to look near the cabinets, etc.) and then during the job he came up with a few ideas to make the final product even nicer. For example, we have a skylight and he lined the interior of that with the same wood and it looks fabulous and really finishes the room. He also used trim to finish the edges. Matt is a true craftsman who takes pride and great care in his work. He is also super professional: he was always on time, communicated well before, during, and after the job, and his pricing is competitive. We would use him again in a heart beat. He's also a honest, straight forward, and a super nice guy!

Matt finished a live edge red eucalyptus piece for our bathroom. Not only did he create our dream…read morecounter but he helped install it. Our project was done promptly and beautifully.

I would not recommend them. While nice people, the bottom line is key so they use inferior…read moresubcontractors who show poor craftsmanship while Ultraclean supervisors are not to be seen and have no way of knowing who is doing what.

Everyone at this company was so helpful and friendly. They made a terrible situation so much…read moreeasier. And their prices were very fair too. A+++ all the way.

I originally used Ness on my personal house years ago, when we had water issues in a crawl space of…read morea new construction house and we needed French drains installed under our house. They were great to work with then. In recent years, my company has worked with them several years as vendor, and we have had an excellent experience with them on this side too. They work hard to get restoration and home damage back together as quickly as possible and their staff is great to work with too. They most recently helped me with issues in my crawlspace in my current house too.

They communication was poor from the day they were suppose to arrive 2 hours earlier and did not…read more Then really poor communication especially afterwards when I had questions about the work completed. Screw fell out of the vent installed that cost me $175. Quoted an all day job to make it seem like a big task to complete for the high cost and took less than 2 hours to complete. Never again.

We had the best experience with NDS Not only did we have…read moreissues during the corona virus episode- which they took great precautions to keep us and themselves safe being in our home. Gary was great and on point and David was not only pleasant to have in our home, he made sure we knew everything he was doing and how it worked. Definitely recommend them!

NW Disaster has been my go to restoration company. As a realtor I need an honest and reliable…read morecontractor to take care of any water issues. They have taken care of my clients for over 10 years and are always prompt, thorough, but don't over correct. I always recommend NWDS to anyone who needs any kind of remediation or repair.

I had a sewer leak that had gone on for some time. It needed fixed and a new vapor barrier and…read morefoam board installed reinstalled. Through the whole process from bidding to final work Joe and his crew were responsive and professional. They had no high sales pressure techniques just gave me the facts, followed my bid instructions, and once I picked them kept me apprised of when the work would be done. Joe also helped me with my insurance claim. I would recommend this company for any restoration job you need, Kent Smith

Technicians were polite but lacked supervision at times leading to months of delay in drying of…read morewater damaged areas. I hired an outside contractor to perform new construction once mitigation was finished.

I contacted this business to clean my rugs & had the weirdest experience. First, they seem to do…read moreeverything through text, which did not come across professional. They kept asking questions about approximate size, wanting pictures and then would not get back to me for days. The initial contact & response began in mid-July and yet after all the back & forth, they didn't finalize & pick up my rugs till mid august. A month to get rug service completed just seems extensive. Who has time for that? When they said they sent quotes & disclaimers paperwork - I didn't get anything via email to sign. It was a constant back and forth for a month via text! When they finally arranged to pick up, they were not on time - I kept getting new texts about the tech coming later and later. They finally showed up - hours later than initially agreed. Bit I was shocked they don't measure anything first. The guy just rolled up the rugs and took them. I had to text a pic of my signed disclaimer and quote. Then a day later, they say my measurements were wrong and said they found organic matter so now must NOW change the quote and charge twice as much! So It was then that I said no, that's not good business. I said this "Why didn't you all measure when you picked up? Why all the back and forth texts? What scale are you using to calculate your pricing? What I also wonder is why you could not come to my home, measure the rugs, pick up and provide me a solid quote - all in the same day - without all this back and forth and me needing to guess lengths. This has been so time consuming just to get rugs cleaned. It shouldn't be this convoluted!" I asked them in text to cancel and bring me my rugs back. Suddenly, they were ok about doing it at the original quoted price and said it's common for customers to provide inaccurate measurements & proceeded to clean them even though I said bring them back. It was like they didn't want to take ownership for all this, claiming it was MY mistake. They were the ones who initially asked me to guess the size so they could give me a quote - not willing to come measure BEFORE picking up and agreeing to do the job!! When they wanted to arrange a time to bring them back I said go ahead and leave them on my porch. It was again a lot of texts. They took nearly a week to do that - saying it was raining and they were trying to meet us at the door. They said they'd be here at a certain time and it was hours later when they finally showed up. It was all chaotic with the texting - seemed like they didn't know what they were doing. When I finally got them back it was a series of harassing texts. To which I said I do not agree with the final billing and yet still see no adjustments made. I do not believe there is value in the poor service and informed them of this. The result of my carpets did not match the cost I was charged. The carpets themselves had a weird residue on them and smelled weird too! I have asked for further resolution on this via email and text - and yet have not received any fair adjustment to our bill. I emailed and got something gaslighting over what was happening. I believe compensation for a service should match what was provided. To be fair, i said I am willing to pay for 50% of the charges because that's about what I received in service. In most cases - in any company I've used and ran would rather cancel the bill entirely & be more concerned about retaining a customer and their business and not be this harassing! Just has been unacceptable and unprofessional all the way around. After this, I am also reporting the company experience to the BBB and will be writing other customer reviews which match the level of service provided to me. Highly disappointed at this point! I read reviews before using a company & saw no other issues from anyone else which is why I used them. After our experience.... I'd say buyer beware! UPDATE: In response to this business's reply - it's again a method of gaslighting to claim it was OUR fault for your poor customer service. When your business is all about cleaning - why would you have any issues with cleaning? Our rugs were not "impregnated" with urine. We have two potty trained dogs but that doesn't mean they used the rugs as a bathroom, as you made it sound. If a pet has an accident while in training mode - that's different! Honestly - Maybe when your company takes ownership of your business process and quality, your poor customer service and shortcomings on your cleaning methods used...you will receive better reviews. As for my family - we will never recommend your business and already filed our complaints with the BBB.

Rainbow came to my house for a carpet stretching and cleaning job. This company shines, I called…read moreseveral companies to compare bids, they were the only company that conducted a free inspection and took the time to understand my project in detail. I have several floor transitions, they were very careful to protect the wood sections and used corner protectors everywhere, I am very happy with their service and price, they are very professional, my carpets now look like new again.

Glad to have worked with Steady Hands, and would give them 3 thumbs up if I had 3 thumbs (maybe…read moreI'll get my cousin to do that). Great customer experience!

Chris from Steady Hands Painting did an interior painting job for us including ceilings throughout…read morethe house, hallways, and an area of dark wood paneling we wanted white. He gave us a reasonable price, uses good quality sherwin-Williams paint, and was quick with responses and completing the job in a timely manner. He's a one man operation which worked out well for us. I would recommend Chris- call him for a quote.

Kendall and his team at Tree City Woodworking, one of the Boise area's best custom cabinet makers,…read morecreated two pieces of custom furniture, a desk and bookcase, for the office in our home. My husband and I are delighted with the finished product as well as the process of working with Tree City from the first concept review meeting with the interior designer through design detail reviews through delivery of the pieces. Not only are the construction details perfect, the finish work is superb too and work was completed in budget and on time. Kendall is an experienced and talented craftsman who has a great team working with him and he runs the business with integrity to result in quality product and commitment dates both met. Our high expectations were exceeded. HOW WE FOUND TREE CITY: We were introduced to Kendall by the interior designer working on making our new house a home and it was she, Angela Incelli of Les Bois Interior Design who is simply fantastic in the work she does, who developed the design concepts for the furniture. She set up a meeting for us with Kendall and it was clear he and she had a working relationship of respect and trust built on previous projects as she asked for and he offered his input on the design, wood species and finishes. Kendall is excellent working in collaboration, as is Angela, and they had follow up meetings, some including us, to finalize details. At one of of the meetings Kendall had a to scale cardboard mock up of one of the pieces for final decision making. HIGHLY RECOMMENDED: Given our experience of working with Kendall on custom furniture, in Tree City we have complete confidence whether you are looking for custom cabinet work or case goods furniture that Kendall has ownership of quality outcome from the beginning and the experience and business skills to manage work schedules. Top notch all around, we highly recommend Tree City Woodworking. Were we building or remodeling in Treasure Valley, based on the experience we now know Tree City would be at the top of our list for cabinet subcontractor or custom case goods.. ABOUT US FOR CONTEXT: Sometimes it is helpful to know something about the reviewer, so I'll share that for context here. This is our fourth custom home in the last 23 years, the first in Idaho, and we have worked with great cabinet makers in other venues so we know what a difference it makes. Our regret is that as new residents of Eagle eighteen months ago when we started working with a local custom builder that we didn't know enough about Kendall's business to ask the builder to use Tree City for cabinet work. The cabinet maker our builder insisted on using had many quality control problems in both construction and finish which the owner and builder chalk up to being "too busy". Over a year after move in (and a hefty cabinet bill which we were not "too busy" to pay) my husband is still working with the builder's chosen cabinet maker on steps to have the defects resolved.

My wife and I highly recommend Kendall and his team. From the design stage to the finished…read moreproduct, Kendall surpassed our expectations. He is professional, creative and timely. His installers are excellent, with keen attention to detail. Kendall designed two beautiful rustic walnut pieces for our home: a cabinet for our living room with floating shelves above, and a highly functional work station for our office. We are thrilled that we chose Tree City Woodworking!