One star is generous.
Our experience with Linda -- who, oddly enough, is a co-owner of the agency -- was beyond disappointing. We hired her to sell our late mother's home, during an already difficult and emotional time. Initially, she seemed compassionate and competent. But the moment we signed the contract, she vanished.
We went weeks without communication. When we finally brought it up, she responded with an offensive and insensitive excuse that I won't repeat here out of basic respect -- something she clearly lacks. Even our late mother was disrespected in the process, both in her words and in her complete lack of empathy.
At one point, Linda even confused our property with another client's -- her own buyer's specialist had to step in and correct her. That showed us how little attention or care she gave to our situation. Referring to our mother's belongings as "junk" was another degrading moment we'll never forget.
Accessing the property became a struggle because she refused to give us access without a code -- and since she never answers her phone or shows up, that became a nightmare. All of the actual work fell on her buyer's specialist (who, to be clear, was the only professional one in this ordeal). Linda didn't even bother to attend the closing. Excuse after excuse, absence after absence.
What hurts the most is that we were grieving and needed someone reliable and respectful. Instead, we were treated like an afterthought while she collected a commission check she barely lifted a finger to earn.
If you want to be ignored, disrespected, and treated like a paycheck instead of a person, hire Linda. Otherwise -- for your sanity and dignity -- look elsewhere. read more
