In my opinion, Remax agent/broker, BART PATTERSON is horribly unprofessional and unethical. I used one of his agents, CINDY MANCINA, to buy a home long distance. Cindy put an offer on a house before I gave her the final ok from my husband and it got worse from there. There was a very short time period that I'd be able to back out of the deal and I couldn't get Cindy to send me any pictures of the outside of the house or the neighborhood. The house looked great on realtor.com, but that was all I had to go by because she said the owner wouldn't let her in. Finally, I got worried and decided to fly out for the inspection. Cindy actually got angry and refused to come to the inspection if I came! She told me that long distance investors never came to inspections. Luckily, I saw the house before I bought it. It was on a very busy street and looked terrible. Nothing like the realtor.com pictures.
At that point, a broker friend of mine said to call Cindy's broker (Bart Patterson) and to request a new agent. Bart was condescending and completely unhelpful. He wouldn't respond to many of my emails and then started to make it difficult for me to terminate the deal on the house. I was only in town to rescind the offer for 2 days. All paperwork that he had sent me to sign was in docusign form, so that I could easily sign and return them. The last paper, however he sent as a pdf for me to print out and sign. Being in a motel room, I obviously had no way to print out the document. I immediately sent him an email to ask him to send it in docusign form, but Bart didn't email me back. I called, texted and emailed several more times. My broker friend couldn't advise me because the laws are different in Michigan than the state I'm from. Luckily, I knew a Michigan realtor. When I told her about the paper she gasped and said, "do what ever you can to get that paper printed out, signed and back to the broker TODAY!"Evidently I only had one day to do it or I would lose 10,000 dollars in earnest money and of course, Mr. Patterson said nothing to me about the deadline. I had to run around the morning that my plane left and get the form printed and sent to Bart's office. Since, at that point , there was no doubt in my mind that he was trying to trap me into losing my earnest money, I was really afraid that he would tell the seller that he never received the final paper rescinding the offer. I had fully intended to report Mr. Patterson and Cindy Mancina to to Michigan's real estate ethics committee until I found out that they are BOTH on the board. Not only that, but Bart had sent all of his emails with a program that deleted them all slowly from my phone. I had to start taking screen shots of his emails and of Cindy's texts, so that I could save them. I have no idea why this person has any good reviews. Just don't get on his bad side, that's all I have to say. read more