The title companies are probably slammed right now. And my deal wasn't a super lucrative one for them either. BUT, they should still have the processes in place to be a good title company.
- I bought a piece of property without an agent and they didn't even keep me in the loop. How was I supposed to know anything that was going on, you ask? Well, they expected THEIR real estate agent to keep me in the loop. UGH.
- There were several things that just didn't look quite right, so I ended up having to pay for a lawyer. This was platted land. It should have been very straightforward and clear from their end. It wasn't.
- The person that I was communicating with for the two whole weeks this took didn't even come to the closing - someone else did. So I was confused about who I was even supposed to be working with.
- I asked how much I owed, so that I could obtain a certified check. She ended up telling me the wrong amount. When I asked to see the invoice, she apologized and told me that she gave me the wrong amount. In my mind, ALL requests for large sums of money should be accompanied by an invoice (and the right amount is a "duh" situation.)
The good:
- The person that I worked with to close was efficient and understanding of my frustrations.
- There is plenty of parking.
- Masks were worn and plastic separators were set up in the closing room.
Overall acceptable experience, though if I were going to select my own title company, it would not be Liberty Title. I did a commercial deal with Preferred Title a couple months ago, and I DID have a broker - and they still kept me in the loop. They also had a place where we could securely send messages to the team of people involved. Much more professional and thorough experience. read more
