1 piece of property with two houses on it. (1.2acres) They sprayed both and billed me. I paid the…read morebill and then received a late notice for the exact amount I paid. As in SEVERAL texts. 48 days late. I checked the bank and it showed the amount was paid right after I received the bill. Here's where it went sideways. Each building has an address so pointe sent me TWO bills for the same amount. I ordered A, as in ONE, service call for the entire property but pointe decided to make the bills for two addresses and never informed me. Talking on the phone to them just burned my a$$ and was going nowhere. I finally figured out they were billing for two separate addresses instead of the ENTIRE PROPERTY like I ordered. The late notice texts NEVER indicated the exact same bill amount was for two separate addresses. I was so fed up with this dog & pony show I terminated them. I've called the local number several times (9 times) to pay the remaining balance by CC but it keeps saying they're to busy to answer. I fired Senske (another business like pointe) for the same type of bs. Now, on to a local company that actually wants the business & I can actually deal with.

worst company have ever worked with - they sell a product saying will spray with caution and…read moreconcern for property and furniture but just spray all over the place with no concern and their customer service is horrible. Do not use them ever is best advice could give anyone as just a joke of a company

Prompt, excellent service, reasonable prices. Will come between visits if a crop of ants or spiders…read moresuddenly appear. Great for those living near the river because we get lots of bugs! Cleared the whole area just in time for our daughter's outdoor wedding. Not a spider or yellow jacket to ruin the event. Thank you!

Brandon came and sprayed for us was a nice guy. Gave us some tips for ants. We haven't had any…read moreproblems and it's been about a month now. Definitely calling them in the spring. Seth who answers the phones was also very friendly and helpful. Prices are decent and they have a yearly special.

Isaac showed up promptly to help us with our interior ant problem as well as to spray the exterior…read morefoundation and quite a few shrubs. He was very knowledgable and cheerful and almost immediately located our interior ant problem as stemming from one of our living room vents. Problem solved! We will have Rose Hart back to help us control wasps and spiders on our evergreens this Spring. They are now our Pest Control Company of choice (and we are picky!)

They are always prompt and do a great job! I've used them twice now and both times they were…read moreprofessional, affordable and effective.

As usual Akridge showed up exactly on time and was very careful in presentinting the pesticide…read morespray, I don't know what is in the spray but when finished there were thousands of tiny bug bodies laying around everywhere. The bugs are still dropping today, and I expect them to be repelled for months.The technician took extra care not to pollute our Coy Pond or chicken hutch. Moreover, he rebaited the rodent bait boxes that have been very effective in preventing mouse intrusions. I have been using Akridge for about 6 years and have been very satisfied with their service and FAIR PRICING.

This was my first time using pest control to help with the bugs on my patio and a help with rodent…read morecontrol for mice. There have been NO BUGS on my patio since they sprayed. The services they provided were great!! I recommend this local business to anyone needing pest control.

needed for spiders. Dave was fast to respond, took care of what spiders there was and educated…read moreus about what other issues we might encounter in the future. thank you !!! well recommended !!!

first spray David was great, on time, respectful following that, I scheduled with him 3 different…read moretimes for services, he apologized the first time, second just rescheduled and third never heard from to follow. until just recently in a email stating he was increasing prices. I responded telling him that he was a NO SHOW on 3 occasions and all of which I had to miss work to accommodate to his times and for him to just NOT SHOW was very unprofessional and so on. He never responded with an apology, nothing! it's clear he doesnt value his customers vs his profit. time management seems to be a huge issue for him. id gladly pay the extra for point pest control.

I was very pleased with my first Senske Pest Control treatment. Outstanding customer service. Rob…read moreS. was very easy to work with, very knowledgeable. He explained things well and provided tips on what we could do on our end. Please take time to recognize Rob for his efforts! 3 week follow-up after treatment - so happy to see dead bugs outside and no bugs inside.

If I could leave 0 stars I would. Never ever have I…read morereceived such horrendous customer service! Called three weeks ago, scheduled a service which they failed to show up for. Never followed up, never gave an explanation or even try to reschedule. Had to call again and speak with management, to which they said the service manager himself would come do the service requested himself if needed a week and a half later. It's been two hours and they still aren't here at the scheduled time, no call, no response. 0/10, worst experience. Avoid them at all costs. And shame on their service manager, if you're going to give your work number out to customers the least you can do is answer it. From the looks of recent reviews, they obviously have a history of terrible service.

ATTENTION DESERTGREEN CUSTOMERS: As of Monday 12/19/22 DesertGreen Lawn, Tree, & Pest Control is…read morenow owned by Senske. Staff was given less than a day's notice - they are just as surprised as you! DesertGreen customers have been merged into the Senske database and your services WILL HAVE CHANGED. Please be advised that your contact preferences may have been shifted in the move, and you may receive a bill from Senske before you ever receive a phone call. You should be receiving letters in the mail shortly explaining the transition. Best of luck to you if you want to continue working with Senske - it's just not the same!

Desert Green is the best lawn and tree service in town. I have been using their services for over…read more10 years now. Every single time I called with a concern with my trees, they are encouraging and send out a technician to take a look at my trees. Nathan is very knowledgeable with what insects are infecting what trees. They have outstanding technicians, who are very friendly and do an excellent job. I highly recommend their services to anyone.

We have had paid for this service for a year 3 visits and 2 of those were at least a month late…read more Horrible service we have written emails and called corporate no response. Than they try to charge 175 fee to cancel. However they did not perform services. BEWARE there are tons of Better companies that provide the service !!!!

I too had a guy come to my door selling their service. We had just been complaining about aphids,…read moreearwigs and other pests so we thought, sure let's see what they are offering. We went ahead and took their "outstanding deal" for $125 once every few months. The first guy that came to do the first treatment had very odd behavior. super quiet, couldn't answer any questions clearly (actually just read off the pamphlet he handed us). He spent more time sitting in his truck outside our house after he "treated" the property than he spent actually "treating". They had to come back due to rain to spray (they were only able to put down granules according to the guy) They claimed to have come to spray at a scheduled time while I was gone. NO DEAD BUGS DISCOVERED. A few weeks later I'm tired of finding bugs still everywhere (I will say earwigs close to house were less but still out in the yard) another two people come out with the same exact shpeel about how "it takes 30-60 days to break cycle". I say okay well I should at least be seeing some dead bugs. They do a "spot treatment" based on some spots I for sure have seen living bugs. A day later I'm cleaning out a small rock bed right outside front door and I lift up a small pit and there's a huge spider and a bunch of small spiders scrambling still FULLY ALIVE. I have sent an email asking to cancel any future services and stated I want confirmation so my card isn't charged for future services. I will update review once I get this entirely cleared up. At this point though I agree this company is most definitely some form of a scam and NOT WORTH THE MONEY. Won't be recommending