After speaking with a very helpful online salesman I was passing by and stopped in to see their…read moreshowroom. We were the only people in the store and the rude woman at the front desk seemed offended that we stopped in without an appointment. We looked around a bit and passed by a couple salesmen who didn't even bother to look up. They obviously had no interest in even speaking with us so we went elsewhere and bought faucets and custom shower doors from people who welcomed our business. Very poorly run operation.

Showroom staff the most rude and unhelpful I have experienced in 20 years of dealing with Ferguson…read moresupply. Mashpee showroom staff need customer service training. You have lost our business.

Used this business a few times when not near my other suppliers a d was treated well on price and…read moreservice, later decided to open an account so I turned in the credit application and by lunch my account was opened, ive had other suppliers take over a week. Prices are low.

The best product , service and so friendly. They will sell you what you need, not the most…read moreexpensive thing

I visited Sandwich Lantern last week looking for an obscure part to an old (2005) outside wall…read morelamp. They didn't have the part but knew exactly where I could find it. I followed their instructions and have ordered the part. Sandwich Lantern couldn't have been more helpful and professional. HIGHLY recommended.

Goes out of the way to order special products for me that they don't normally carry. Always better…read moreprices than the other guys.

No service provided on faulty product I bought. They just said call the supplier yourself. I…read moreexpected more customer focus after buying all my lighting products from them during multiple renovations.

I've been doing business with J&K for years. I wouldn't go anywhere else. Ken is awesome!read more

My husband and I needed to purchase two ceiling fans. Kenny was such a big help. He looked at…read morephotos of the space where they would be placed and the process was so smooth. This is a wonderful, family owned, business. Everyone who works there has excellent customer service skills and is very helpful. I highly recommend this store.

Brought our antique jade lamp with the 3 way switch. here to fix wiring that I had taken apart but…read morecouldn't get back together correctly. John fixed that and replaced one of the sockets while I waited. The proprietor was very gracious about my inability too. : ) Great service and very reasonably priced.

Like others, my lamp was expertly repaired while I waited! While the rewiring seems pretty simple,…read morethere is a special tool that he used. I walked in without an appointment and presto! No more concerns about the lamp wiring and now the switch works!

I cannot say enough great things about Brian Poolman at Ferguson. I recently tackled a major…read moreproject--remodeling three bathrooms simultaneously--and Brian was my absolute lifeline throughout the process. Managing the fixtures, hardware, and technical specs for three different rooms is no small feat, but Brian made it look easy. He was incredibly organized, ensuring that every valve, trim kit, and faucet was accounted for. He has an encyclopedic knowledge of the products and offered invaluable advice on both style and functionality that I never would have thought of on my own. If you are doing a home renovation, do yourself a favor and work with Brian. His professionalism, patience, and attention to detail turned a potentially stressful project into a total success. Five stars! Lynne S

My experience at Ferguson in Newton could not have been better! I worked with Brittany Cavarretta…read morewho is an excellent, delightful, knowledgeable salesperson and she helped bring my ideas to life. My new primary bath is so lovely and I couldn't be more thrilled!