I moved out of my apartment on April 21, 2026. The apartment complex informed me that the unit had…read morealready been leased to a new tenant for May, so I could not extend my lease. When I received a final bill from 4Change Energy, I disputed the charges because I no longer lived at the property. After their investigation, I was told that because I never specifically called to disconnect service, my account automatically continued on a month-to-month basis and I remained responsible for electricity charges through May 21, when another customer allegedly took over the account. What concerns me is that 4Change could not clearly explain why I was being billed for power at a residence I no longer occupied for an entire month, despite a new tenant apparently being scheduled to move in. They also provided inconsistent explanations regarding the final charges on the account and were unable to give me confidence that the billing was accurate. If you move, do not assume your service will end when your lease ends or when your contract term expires. Make sure you explicitly request a disconnect and obtain written confirmation. I learned that lesson the expensive way. Based on my experience, I would not choose 4Change Energy again.

If zero stars were possible, they'd get it. 4Change Energy operates like a bait-and-switch. They…read moreadvertise "9¢/kWh" rates, but once you factor in their gimmicky usage credits and mandatory Oncor delivery charges, the real cost is nearly double. In just 90 days I paid $1,200 for electricity -- an average of 17.7¢/kWh, which is 61% higher than what they promote. Their Electricity Facts Label looks good only if you use exactly 500, 1,000, or 2,000 kWh. Real households don't land on those numbers every month, so the credits disappear and the bills skyrocket.

I spoke with Escarleth S. They were amazing in during online chat to transfer my electricity to a…read morenew apartment. Very caring and attentive.

I spoke with Escarleth S. She was amazing in transferring our service to a new residence. She…read moreanswered all our questions and concerns quickly. TXU really does care about their customers!

As alluded to by others, they will lock you into a contract even when you had no intention on being…read morein one. And even after 20+ years of loyalty to the company, they won't budge at all from allowing you flexibility. There is no sense of honor to their longtime customers and little responsibilty in operating their business.

set up new service, submitted my lease agreement and ID for verification, and paid the $99 deposit…read more Their customer service was completely awful--I was repeatedly hung up on, promised same-day power activation, and forced to escalate through multiple supervisors just to get answers. ​After jumping through all their hoops and taking my money, they casually informed me I would be left without electricity for 2 to 3 days. Completely incompetent and unreliable. Take your business elsewhere.

Mark was super helpful and personable. I​ feel like communication and trust is​ essential in any…read morebusiness and I felt really taken care of with BeeConnectedNow. They took so much pressure off our plate which allowed us time to focus on the things that really mattered with our new home.

As a new Texas resident can I just say the way Texas handles its electric companies is STUPID. 100…read moreor so companies. Really?!? I am so happy I contacted BeeConnectedNow. Contessa helped me find the best electric company for my needs as well as the best Wifi provider. I highly recommend this small, woman-owned family business.