Our hot water pipes were making loud clicking noises. Several other plumbers told us we had to…read morehave the whole water lines replaced for about $10,000. They wouldn't even look under the house. Gabe and Owen went down and found right away that some pipe hangers were too tight for when the pipes expand a little. They replaced them for a lot less, and the noises went away. What a relief to find an honest and competent plumber.

I have called this company twice for small projects and left a message. The first time I did not…read morereceive a call back for more than 2 weeks (I had already hired someone else). Recently decided to try them again. It's been more than 3 weeks and still have not received a call back). Business must be good... but regardless it is poor form to blow off a prospective customer.

I had a backyard with drainage issues. Even after weeks with no rain, it would be a muddy mess…read more With rain, it would turn into a pool. I contacted Mid Valley Drain, as well as a few other companies, about getting a quote. James immediately answered the phone and said he could be out first thing the next morning. He showed up on time and by that afternoon I had a detailed quote with multiple options, all broken down by parts and price. Not only was I impressed by the detailed quote, I was very impressed by the price. The next morning James and his team were hard at work trenching my backyard. He had a team of 3 and they worked from 8 AM to 6 PM non-stop. I was impressed with their work ethic and the speed at which they got things done. 2 days later (4 days after calling for a quote), the job was done, and my issues were solved. We have not had any issues since the French drain went in. I've had a lot of bad experiences with contractors over the years, but James and his team at Mid Valley Drain were a breath of fresh air. Their price was fair, they worked hard, and did a great job! Highly recommend these guys!

James was easy to communicate and schedule with. He was able to identify the issues quickly and…read morecomplete the plumbing job efficiently. Everything was taken care of same day, and for a reasonable price.

Brian was great, he inspected my mom's house, made quality repairs and made sure she is safe. The…read morevalue was reasonable for the amount of work and Brian took the time to explain the issues and offered a variety of solutions. I would recommend them and find them trustworthy and professional. Another thing they did was send a little bio about the technician that was coming--I found this to be very proactive and set the tone for a great service call. Thank you!

Quick, reasonable, and knew his stuff. AC has froze up, but didn't just unfreeze it, serviced…read morewhole system.

Had a great experience with him!! Needed a day of quick fix and he knew exactly what to do and we…read moredidn't feel overcharged. Very friendly and confident in what he does, in the best way. Not cocky just he knows his stuff.

Plummer was running a little late but called and let me know earlier jobs took longer than…read moreexpected, so good communication. Plummer was friendly and knowledgeable We had a problem turning water on after new water heater installed. Plummer came back to fix it right away (we should have checked it before he left but he should have too). Work was reasonably priced and bid was accurat.

Bruce is always friendly and he loves doing plumbing work. He has been teaching and mentoring…read moreplumbers for years. I had a stopped-up toilet, three sinks that were slow draining and two faucets that were getting worse drips. In two hours he got them all repaired using the simple but effective techniques he's learned from long experience. No taking apart pipes or replacing anything except a few small parts in the leaky faucets. He does quality work. Above all, his costs are reasonable. I highly recommend his service. M. Anderson

I'm so glad I finally found a great plumbing company! I had a leaking toilet, and Bruce fixed it…read morequickly and efficiently and at a reasonable price. He was also very personable and knowledgeable and answered all my questions. If I have any more plumbing problems, I'll be sure to call Cherry City.

Everything is always great after their people have been here. Fast, friendly and efficient. Just…read morehad Jake and Byron out here; both extremely pleasant. Thanks Stutzman!

Experienced, prompt, thorough, and trustworthy. Friendly every time they work on your house. Highly…read morerecommend!

Zachary was great , knows his work and done it well, I had an old 30 years water heater and he came…read morecheck it out and came back with a similar water heater now I am saving on electricity, he came the same day I call and took couple hours and done plus he haul away the old one, I would recommend EZ Flow any day, great work and fast, thanks again for your service.

Auto responded quickly to inquiry here on yelp. Even had a convenient book a consultation tool…read moreright here. Booked the appt. Made sure I was home during the appointment time. No show. No call the day of or before, despite it showing and stating the appointment was booked. My advice: dont use so many technology advertising/booking tools if your business doesnt have the capacity to integrate them into your schedule properly. People will use booking tools you provide and expect them to be honored the same as a booking over the phone.

We had the dreaded moment of our water heater leaking from the bottom, clearly overdue for…read morereplacement. I did a search for plumbers in the area with excellent reviews, favoring small businesses and Peak showed up in the top 3. Raymond at Peak was a stellar communicator, responsive, and offered us really quick service. The price for everything, including a good water heater, was a little below the range that Google said to expect, and we felt affordable. Raymond was also a delight to engage with when he came to install. We will be reaching out to Peak for any of our future plumbing needs!

The hot water tank at my business died. Within 24 hours my new tank was installed and I was back to…read morework. Very personable and professional. Would use again.

I reached out on Saturday and got a quick response from Jessica saying they could come that day but…read moremy weekend was already busy. Jessica let me know that was no problem, they could send someone out Monday morning. She wasn't sure what time, possibly between 10 and 11 but they would call me before arriving. I missed the call from Nicole while in the shower, but she followed up by a text to make sure I knew Jonathan would be here within 35 minutes. I love this attention to customer service. Jonathan showed up as scheduled and took a look at my water heater and assessed what my issue was which was low water pressure at the kitchen faucet and he informed me that I did not need a new water heater, which was a big relief. Jonathan is the one that helped me with my hose bib and just as last time he was very friendly and knowledgeable. He identified the issue as likely some buildup in the line at the kitchen faucet. He was able to back-flush the line and found a small chunk of rust from my lovely steel pipes. It had gotten stuck and caused sediment buildup. Water pressure restored, no water heater replacement needed (phew) and I am back in business! I love their cost structure because it's not by the hour. It's by the job and what they do, etc. and I find that to be extremely reasonable. Their combined affordability, personable employees and exceptional customer service, is why I keep coming back to them. I highly recommend them! Thanks Jessica, Nicole and Jonathan!

Dear Jeremiah W…read more Please explain why the costs for "drive time" and "warranty" were not disclosed before the service was booked, yet were added to the final bill. Mr. Rooter advertises flat-rate pricing rather than hourly charges; if that is truly the case and prices are not determined arbitrarily, why are your flat-rate prices not available anywhere online? Additionally, your technician serviced an elderly woman's home and charged an excessive amount for the work performed. This is deeply concerning. Shame on your business for engaging in such practices.