Sham! I paid so much money for the main drain collapse. Now, I tried to contact them for warranty…read morework and they are gone!

Excellent, professional and honest plumbing company! We had a wonderful experience from the time we…read morecalled to the time our plumber, Octavio Solis left our home. He was attentive, professional and honest and really went above and beyond. Their $29 special is a wonderful deal! I was thrilled that I called them on a Saturday night and aomwone was at our door in the next hour. They called and texted me with updates as well which was much appreciated!

So so glad I called Dustin!! What a lifesaver! I will definitely be calling again for any plumbing…read moreneeds.

First off, it seems I see Plumbing trucks or Plumbing Vans all over the valley and sometimes I've…read morewondered how do these guys stay in business? Now I know! I've now had two bad experiences previously with other plumbers who misdiagnosed the problem with my pipes, and overcharged me. A friend from church referred me to Plumbing 2.0 and I'm so grateful he did! A smiling, Master Plumber named Dustin arrived ON TIME, listened to my description of the problem (waste water back up in some sinks and tubs) in my older (historic district) home. Dustin immediately went to work and within minutes, he diagnosed the cause of problem exactly, and began rootering the pipes that were causing the issue of gross, waste-water backup in my four bedroom home. He took the time to do the job right! The problem was permanently solved! The other guys never really fixed it, just made it better for a few days. Dustin and plumbing 2.0 is the best I've ever worked with! The pricing was better, Dustins demeanor and attitude were better, and let's be real here: his skills were obviously far Superior to three other so-called plumbers I have contracted with in the past. If you want a plumber who will accurately and HONESTLY diagnose all your plumbing issues and correct them at an affordable price... look no further. If you want a plumber who will show up not stinking of cigarette smoke, alcohol and sweat. Look no further!

Plumbing response team came out today and did an incredible job. Our water heater was fixed the…read moresame day with an awesome tech named Cory who was extremely helpful. He explained the process every step of the way, was transparent about costs, and they were even able to assist us with some water damage issues to prevent any further mold/damage. We are so happy we have hot water, and Craig the owner was super professional and friendly throughout the process. It's nice to finally have a plumber we can trust.

UPDATED REVIEW: Looks like i got a notification from Yelp today…read more I'll update my review and chime in a little here. (Original review below) under plumbing response team/pros. This is in addition to my original review which still is standing. This will also serve as evidence toward the overall case. Looks like plumbing response team, and plumbing response pros. Are under the same ownership. Today the owner 5/7/2025 decided to undergo yelp name change bypassing Yelps screening, for " guarenteed by Yelp"! Yes Yelp this ones for you to see as we discussed ;) looks like the owner Craig Heaps is name changing his profile /business name over to Plumbing pros now. If you see my two attached photos here you can clearly see it's the same person avoiding problems on yelp. By changing their names. For the public's knowledge, if you see the entity change from plumbing response team, or plumbing response Pro , or Plumbing response Wiz or plumbing squad or plumbing pros this is all one owner under he name listed in my original review. I was actually private messaged by other reviewers showing me threatening messages and saying they gave wrong information. I am here to show proof if needed of all his entities and llc name changes. It seems like he is trying to threaten others in private messages. So let this be public known and if any other reviewers have been threatened by Craig heaps to send me a message for more detail discussion. I have an open case and the proper channels are being worked. I have also updated my photos to disclose proof he's same person under different Yelp accounts however, if you need llc history documents message me for open case number and you can add your involvement to the case if see fit. ****Original*** review This company is a scam, they reopen their business under new names plumbing response team llc and plumbing response Pros. Craig Heaps is the owners of this company and likes to increase his "scope of work". He offered to exchange out some old ball valves on my main water line and update the system with a prv in exchange for some yelp reviews to help his business. I can see why now. However upon arrival he instantly wanted to open an insurance claim up and then told me he would generate invoices so I would get money back in my pocket while his work would be free too. Well ya money back in my pocket that sounded great! I listened and was like whoa you can do that legally then yeah sign me up for some money right? Wrong, people who don't understand insurance they increase damage on paper and in this case to your house without permission and behind your back insurance I guess cuts the contractor a check. So that contractor might get like 20 grand for a two grand job. Craig went on to mention I'll just create some invoices for you and submit them to your insurance, you will get a check and I'll get paid out to meaning both of us customer and him. Let's fast forward We'll skip ahead a million, I found out that's fraud and after dealing with this plumber and the setup he gave me the illegal setup of a garden hose, when my system was working perfectly fine before he touched it. I simply just wanted updated ball valves and in this case free in exchange for a review, well now I have a compromised main copper line and a garden hose connecting the two together. So now I have contact my insurance and let them know I was mislead and mis understood how the insurance side worked and wanted to close that claim after finding out shady practice was being done. Also in Arizona it is illegal to be a non ROC plumber working on main systems. As well as any 1,000$ work orders or higher. Craig had said e rights multiple invoices for under 1 grand to stay in compliance for that though. I would like yelp to ban this guy from ever listing on help again as this person will be getting prosecuted from my side of things. Police attorney general and my own attorney will have this guy hopefully locked up so the rest of you do not have to worry. In the mean time yelp, please reach out to me as this violates many of your guidelines.

We had an active leak in our home and Sultan reviewed the situation immediately upon inspection it…read morewas determined it was the existing water heater leaking into the wall. He kept in continued communication throughout the entire process in both the repairs and costs. He completed the fix in one day and ensured all plumbing was up to code. Very professional, courteous, answered all my questions and kept a clean work area. I will highly recommend Sultan to everyone!

"We had a great experience with this plumbing service! They were quick to respond and provided…read moreaccurate estimates. Sultan was especially professional, friendly, and a pleasure to chat with. We really appreciated his kindness and expertise. Highly recommend!"

My grandmother experienced severe fraud with cactus plumbing, we called Tip top to come out to…read moreinspect what the other company did and Dillon the GM got an experienced tech out here to give us a reference of what the job should have costed from a premium company. The cost would have been half and they gave us essential suggestions of what needs to be corrected for an incredibly reasonable price for the work to be redone up to code the proper way. Definitely recommend these guys they're local no private equity support the local guys

Don't fall for it if you have a spare moment to do the math. Two jobs, one an irrigation faucet…read moreand vacuum repair, and one for a hand basin faucet replacement with a new pair of angle stops. My retail price for the parts for the first project add up to $155 and the TipTop invoice totalled $1,592. To be fair, this included "yearly maintenance for 1 water heater, plus No Service Call Fee EVER, 24/7 priority service, exclusive member discounts" but when I called to book the second project, TipTop customer service did not even know if was a member as she tried to sell me another "membership." Four months later, no maintenace for water heater, no property inspection, and fees off the clock. The second project, had a retail price of $85 parts and a TipTop invoice for $1,193. Sure, both projects had a combined 5 or 6 hours labor, and it is reasonable to make a profit, but the math indicates this is way beyond a reasonable profit. When I questioned the pricing, I received an AI reply saying that TipTop's parts are special, but a Delta faucet is a Delta faucet no matter whether it is bought in Lowes or at a 'Special' TipTop wholesaler. Who are they kidding?

Called cobra rooter when my kitchen sink stopped draining. They came out and augered it, I paid…read morethen they left. When I went to wash dishes i found it was still backed up. Called them and they wanted to charge to auger it again. Thanks for nothing.

Cobra is quick to respond to my service request. Paul evaluated the leaking problem with my…read morewashing machine and explained the problem. He proceeded to retrieve the parts from his truck and efficiently repaired the old, leaking fittings. Paul was quick, and so polite. He even gave me some advice on how best to maintain my R.O. system. Thank you, Cobra. I sent copies of your business card to all of my friends, and will call on you for any plumbing issues in the future.

Josh inspected our AC units & a few other plumbing issues for us recently!!! Professional &…read moredependable!! THX

What a great company and great service! Just came home and had a plumbing emergency in my…read morekitchen...they came out the day I called them and took care of my problem...and saved me money...plus they made me happy...!

On point always. Used Johnco plumbing multiple times and they always provide awesome service…read moreand results.

Jason and his crew have been out t o my house 2 times in past 3 months. I had no water pressure for…read more5 years do to some corroded pipes. Jason put new lines in and all is fixed. To day came and fixed a leaking toilet. What I like is Jason looks at everything and always works to get the job done right the first time. Also they do a great job of leaving everything cleaned up can't even tell they were here. I highly recommend johnco plumbing and Jason and will always use them. Thank you for caring and all ways going the extra mile for your customers.