Made an appointment online, got in immediately. I did have a hard time finding the place but they…read moreanswered the phone promptly and helped me out. My technician was friendly and gentle. Was in and out within five minutes!

I wish there was a zero rating. My daughter had blood work one and never received a bill so we…read morethought the labs where done inhouse at the doctors office. She got a text saying that she was sent to collections. She called thinking that it was a spam and they told her that it was my bill. I have never received a bill for the visit so I will probably get a collections letter and fee. Again this week, she got a text saying that she was sent to collections. She was told that her doctor requested a new set a tests done on her sample. She was told that her first bill was sent to collections because they could not contact her since her address had our PO Box number and her city since we don't live in the same town and it was sent back undeliverable. They could not even pull up her file or contact her doctor to verify the address. Every time anyone in our family does blood work with Tricore we are sent to collections. That company is worthless.

Always way behind and understaffed. Y'all should really make less appointments to align with…read morestaffing not fairytale corporate goals. People have professional schedules and I've never waited with an appointment at tricore. Unfortunately one doctor I see uses quest. They are awful

Terrible customer service and absolutely no regard for any of their disabled or elderly patients,…read moreyour staff treated their customers like trash they should work on that and do something about that

Incredible team of two being as fast, safe, and efficient as they can possibly be. They're given 10…read moreminutes by the company to get everyone's lab work done, no matter how much blood you need drawn, nor how many manual entries are required for the paperwork. I've read the other negative reviews and I don't think it's right to give a location negative comments based off of same-day scheduling. 9 times out of 10 you can't find that anywhere in Santa Fe. Book your appointments in advance like a grown adult and show up early to check in, so you don't make everyone else's appointments late behind you & cause the employees to drive home late. Keep up the excellent work guys and nolite te bastardes carborundorum!

I've never had someone get upset with me because I refuse to have additional tests…read moreperformed...until now. I scheduled a standard personal blood panel online, arrived to have my blood drawn and was asked if I was prepared to give a urine sample. "No, I only scheduled a blood panel." "Well if you're not able to give a urine sample I'll have to put this test on hold." "I didn't pay for a urine test." "But the computer says..." Back and forth. At no point did she check her computer to see what tests were being performed, or any attempt to explain why I might have an unexpected urine test. I actually asked her if she was going to force me to provide urine before drawing blood for the test I paid for. She was visibly frustrated that I was refusing a urine test that I didn't want or ask for. If the computer said it's what I ordered, she was going to perform what the computer said and not spend even a moment to confirm that she was preparing to perform the correct test. Unprofessional, potentially dangerous, potentially a privacy issue if they aren't even checking their tests. I left because I wasn't about to have this visibly frustrated person stick a needle in me without knowing why they are doing tests or having the care to be able to explain anything at all.

I am so thankful for Christy and her incredible knowledge. She helped me go from barely making it…read morethrough my day to being back at the gym and feeling strong again. Her guidance and care have made a huge difference in my health and overall well-being. Christy truly cares about her clients and takes the time to share her knowledge in a way that empowers you to take control of your health. Because of her, I've learned how to keep my blood healthy and maintain habits that support my body every day. I honestly don't know where I would be without her support. She has played a huge role in helping me feel healthy again, and I'm incredibly grateful for everything she's done for me.

Christy is awesome. We believe in her 100%. She listens and is emphatic to our concerns. She is…read morereliable and doesn't try to prescribe things we don't need. We enjoy our sessions with her when visiting Albuquerque. Thank you Christy! 5 stars!

Had to have blood work done , it has been awhile since I have been here …read more I checked in & 9:15 am and took my number and sat done within 5 minutes they called my number.Madison was very pleasant and professional she poked me once in my left arm and smooth sailing from there ,yay ! Usually they poke me more than once not this time , thank you Madison .0

I've been here since 11:35am I am currently still waiting to get blood work done. I am writing this…read morereview as I am still waiting it's been 45 mins now people have came after me and been seen before me this very unprofessional. DO NOT COME HERE if you want to wait for hours. Do better tricore!

This company is amazing. I'm sorry a driver has decided to take it upon themselves to harm a…read morebusinesses reputation because of a very obvious road rage incident. This company is used by many builders across the state without any issue. Yelp should remove the negative review that has nothing to do with the actual business and cannot be proven. Ridiculous. Thank you Grandin for being an ethical and loyal service provider

I had an absolutely wonderful experience at this Tricore! I made an appointment online, and upon…read morearrival I typed in my code on the kiosk. I was seen within 2 minutes and the front desk woman was so kind and helpful! My blood draw was quick- one poke and no struggle to find the vein (such a relief)! I was in and out within 10 minutes from check in to after a urine drop off. I will definitely be returning to this Tricore when I need blood work in the future!

As a frequent flyer chronically ill person, this is one of my favorite TriCore locations. They have…read moregreat customer service and despite what always looks like a busy waiting area (it is shared with the doctors), it runs very efficiently. Let's be clear. I've had more than a thousand blood draws between labs and hospital stays. That's not an exaggeration. If anything it might be an understatement. This location has some of the best phlebotomists I've ever encountered. Today Paula drew my blood. She was very thorough and smooth. I didn't even feel the needle. She handled my blood thinner issues like a pro and I didn't even bleed at all - a rarity when I'm not even on blood thinners!

These people get worse every time I have to come here, how is it that customer service doesn't…read moreimprove ever, the clerks are so rude and unhelpful every day!!! they won't even look on the fax machine or any further in the computer for orders act as though they are doing you a favor every single time you step up to the window to register I can't understand how someone can continue to stay on the payroll and treat the patrons like crap. There's no excuse for bad behavior and poor decisions. If you can't or won't do your job then just don't work. Nobody wants to be there. The least they could do is be decent and kind and no matter how many times you report this treatment and behavior to the company they couldn't care less as well. The type of care you receive is no care at all. It's disturbing that people of that caliber are actually in the medical facility. Shame on TRICARE for allowing this for petrol behavior that only gets worse.

This was my first visit to Tricore Reference Labs. I had been under the impression that they opened…read moreat 7 AM. That is wrong, they open at 8 AM. However, you might still want to get their really early, because the line is LONG getting in to get some blood work done. I got there at 7:30 AM. I was second in line. The next 30 minutes a lot of people showed up to have blood drawn. They were efficient. We scanned a QR-Code to determine our place in line. Someone would come out, announce that number and in you'd go. You let them know you're there at the desk. Then wait again for them to call that number you got earlier when you scanned the QR-Code with your phone. Once you get in to see someone to draw you blood (which is really soon), they're really quick to get the blood drawn. Then you're on your way. Very efficient, quick and friendly.

I Just wanted to follow up my prior review, on Minute Clinic, as I decided to go to the one over on…read moreCordova road as my primary did not have any flu shots yet. I was treated by Candace and she was fantastic, she saw the issue with the insurance and still made sure I didn't go home without my flu shot. She is filing a claim with my insurance manually and gave me a receipt, just in case I need to file for an out-of-network reimbursement. Candace is a knowledgeable, professional, patient and caring person!

Excellent service from I believe dr Candace? She was very patient and professional. We went there…read morewhile on vacation in Santa Fe and couldn't have been more pleased with the care given. Highly recommend.

I came by to drop off a urine sample. I really like the fact…read morethat I can check in online during busier times. I usually get in very fast. The employees are always professional friendly and gentle. If you have not yet made an appointment I had a time.I recommend that you do. It will save you tons of time.