I went through the site and requested a quote about a month before I needed a few supplies for a party. After a week with no response, I called and they said they'd have it to me that day. I responded (email) quickly to the quote with a couple questions. Again no response, so I called and left two voicemails on back-to-back weekdays during business hours. I never heard back. Even if I'd wanted to accept the quote and book the rentals, I don't know how I would have given their lack of response. Extremely frustrating communication, I would not try them again. read more