Nothing but excellent customer service from Balloons and Tunes! I work for a restaurant in Chapel Hill and we always order from them for big events we need balloons for. I stumbled across them after trying to wrestle 48 balloons from Party City into a Honda Civic and deciding we needed delivery from there on out. Every person that I have ever worked with there has been extremely nice and helpful, from suggesting products to cutting costs where we can. If I am unsure about something they will always email pictures over which is extremely helpful. Sometimes if I forget to call in an order before a big event or game day they will call me so I don't miss the window to place an order. The balloons always arrive when they are supposed to, look great, and last! They have a great selection of balloons for seasonal or special events and their balloon arches and columns are very impressive. I am not sure how their pricing compares to competitors, but they seem reasonable to me. Highly recommend! read more

Balloons & Tunes did a great job with the hot air balloon theme for my daughter's first birthday shoot (see photo) with Mister Guy Photography. Ryan Steffes, the photographer, ordered the balloon and apparently they're used to doing this and gave him options for baskets and what not. The netting was pretty cute but I think a different twine or something would have looked a little nicer. It was crazy hot but we only had it outside for a few hours. Sadly, it started to wilt the next day but my daughter still enjoyed playing with it even if it was on the ground. read more

Balloons & Tunes - Amazing mini hot air balloon session by Ryan Steffes at Mister Guy Photography (https://www.yelp.com/biz/mister-guy-photography-raleigh-2) - Balloon Services Near Me - Carrboro, North Carolina

A five-star review of Balloons & Tunes is something that I should have written 10 years ago, when I first reached out to them because I needed balloon towers for a public-facing special event that I was involved with organizing at UNC-Chapel Hill. I say "balloon towers" now, but at the time I had no idea what options were available nor what they were called. I received excellent assistance over the phone from a Balloons & Tunes staff member who very patiently listened to what I needed and explained my options. The balloon towers were delivered on time, lasted well, and looked amazing. This week I ordered "number balloons" for a birthday celebration during the pandemic. As before, I received professional service over the phone. Pick-up at the store was easy and touch-free. The balloons were weighted with easy-to-adjust, sand-filled weights and I was told that helium refills are free. The large, shiny balloons really brightened up a quarantined birthday celebration and their price was absolutely reasonable. I recommend Balloons & Tunes without reservation. read more

Balloons & Tunes - Balloon Services Near Me - Carrboro, North Carolina

My daughter and her friend had been driving around for 2.5 hours trying to find a place to blow up their balloons, for a reasonable price, they had bought online for graduation. Party City was one place and were charging $19.95 each to blow up the big balloons - that is more than the balloons cost. Wal-Mart and HT don't blow up Mylar balloons, and The Dollar Store were clueless on how to price it, and told them to go Party City. They looked up on Google: "places that blow up Mylar balloons" and this was the first place to come up. Once they arrived, the women were exceptionally nice and very helpful! The balloons were blown up for a fraction of what Party City was going to charge. And, they even offered, and held, the balloons in the store while my daughter and her friend went to lunch because the heat in the car would have ruined them. This will now be our store for all our party needs! Thank you Balloons and Tunes! read more

Such a tiny special little shop just brimming with happiness. Pat was so helpful and fun to chat with. I ordered 5 bouquets with 3 balloons each. One large one in a pretty valentine pattern and two clear. They added a little festive curled ribbon too. Just perfect spread around the house for our valentine open house. Delivery was just as planned and not one was tangled. Highly recommend this shop for gifts and balloons for your next fun event. read more

Wow! I bought twenty long-lasting balloons for my five year olds birthday party, and the balloons were the highlight for all the kids (don't get me wrong, the party was a very fun one!). They were so pretty and made such a great atmosphere. On the business side, the lady running the business is super nice and advised me for quite awhile about products even though what I was buying was on the very inexpensive side for them. They also sell for large parties and weddings and so forth. They had a nice selection of party items in their shop as well, which my kids enjoyed checking out when we picked up our order (which I placed an hour before I needed it, by the way!) Just so, so great to deal with. Balloons will last over a week and kids are just really enjoying them. Kids really love balloons. I forgot that from my youth. I will definitely be making this a birthday tradition for all my kids, whether they have a party or not! read more

Stores like this just aren't as abundant as they used to be! Luckily Balloons & Tunes is perfect at what they do! Fun trinkets and toys and an amazing assortment of balloons for every occasion, in every shape and type of balloon decoration you could imagine. They know their stuff too and it's not the crappy experience you can expect at Party City. They are so kind and an asset to the community, they always give my kids a free balloon when we're picking some up for a birthday party. Thanks for what you do Balloons & Tunes! read more

A great, reasonably priced store convenient to downtown Carrboro and Chapel Hill. I bought balloons on Thursday and they are still floating high (it is Monday). Plus they have lots of interesting and fun party supplies that you might not be able to find at other stores. read more

The most courteous staff and prompt service !!! Placed my order on the phone for a Birthday balloon bouquet to be delivered for my son. My message was written in the most beautiful handwriting ! Thank you Balloons & Tunes ! read more

I just bought a small business in Carrboro and my sister from out of state sent me balloons to say congratulations . Two weeks later, they still look terrific! The assortment consisted of dots, stars and solids, all perfect in a toy store! The kids who visit want to take home! Highly recommend! read more

The service here was great! I needed a helium tank for a party at work, and I found Balloons and Tunes through a Google search. I called to get prices, and their customer service over the phone was amazing-- it was some of the best customer service I've ever received. The woman taught me the differences between the sizes of balloons and gave me prices for several tanks. When I went to pick up the tank, they also showed me how to blow up a balloon to the correct size. The prices here were great (much cheaper than Party City), and they even cut ribbons for on 2 cents per ribbon, which saved me so much time! It wasn't a problem to pay with a tax-exempt state purchasing card either. There were also a lot of fun party supplies available in the store. I will definitely be returning here for my party needs in the future. read more

We had our annual convention in Chapel Hill this past weekend and needed some balloon bouquets. Initially we tried to go to a local store to get them blown up, but the entire process and the fact that they wanted us to do some of the work ourselves didn't really work for us. I called Balloons & Tunes late Thursday evening looking for balloons bouquets in our sorority's colors and our anniversary year to delivered to our hotel that same evening. Even though they were short staffed that evening, they still made it work! They delivered our order in less than four hours. The bouquets looked great and lasted the entire weekend! Highly recommend!!!! Again, my apologies for the confusion upon delivery!! :) read more

I LOVE shopping at Balloons and Tunes! I've been coming to this store for probably 20 years any time I need balloons for gifting or decorating, and the owners and their staff are always super friendly and helpful. They will suggest the right items at the right price, always weighing affordability and design to help me find what I need. They have great cards and novelty items, too. I recommend Balloons and Tunes unequivocally. read more

Loved loved loved the customer service attitude these guys have!! they advised me on what the best idea was for the balloons I needed and taught me how to professionally tie one :D. All with smiles and a warm, engages attitude. Prices are quite all right too. I recommend them! And to the reviewer who thought the place was dirty, you must have been having a very bad day!! The place is lovely. read more

Balloons and Tunes is THE place for ordering a balloon delivery. Sharon was absolutely exceptional in helping a California girl with a last minute phone order. I was hoping to have two large balloon bouquets delivered to a Celebration of Life, so that they could be released skyward at the end of the ceremony, and she came through without a blink. I will be forever grateful for her kindness and speed (I definitely recommend calling with more notice than I gave!) Thank you, thank you, thank you, Sharon and teammates! You are the best. read more

Balloons and Tunes is an incredible store with a whole lot more than balloons. The staff are all very helpful and know the products and toys they stock well. I've always found lots of fun, entertaining and inexpensive toys for kids of all ages! read more

I love this business so much! They take care of you and make sure you get exactly what you need. I find balloons to be something that brings joy to any occasion. And these ladies are joyful! I love this woman run business, the quality of their work, the strength of their customer service and everything about how they run their shop. If you need anything party related, come here first! read more

Today I got caught in the snow and chose to walk more than two miles back home because the buses were so behind it wasn't safe for me to wait out in the snow. I stopped outside this store (because of the large overhang) to get a break from the snow, and the wonderful women at the store told me that they were about to leave, but I was welcome to stay inside until they did. While I was trying to work some feeling back into my fingers, they were talking about how a few orders that were supposed to be delivered today weren't going to make it, and I could tell that they were genuinely sad to disappoint people. Before I left their store, they insisted that I take a single glove that someone had left behind, and apologized profusely for not having any other warm clothing to spare. I will absolutely be coming back to purchase something from them when I get the chance. read more

Great small business, they do all kinds of party balloons and more, and a great selection of novelty toys and stocking stuffers. The amazing thing is the customer service, which is unsurpassed. They have found things for me that were hard to locate, offered generous discounts on volume purchases, and flat out given me things free. Go out of your way to support this great small local business! read more

This store is great. I live in Ohio, and called them twice to send balloons to my Mom in NC. They have been super sweet and helpful both times.Recently my mom had eye surgery and I wanted to send eyeball balloons- and Balloons and Songs had them! Incredible. Also had chocolate truffles to add to the balloons. Thanks!! read more