I just wanted to share a quick positive experience I had with Mountain Auto Care, even though they…read moreultimately weren't able to service my car. After our check engine light came on, we called and spoke with Cameron. I explained what had happened, and he let me know that unfortunately they were getting ready to be closed for the next couple of days and likely wouldn't be able to service our car until early the following week. Even with that, he suggested we still stop by if we could. He said he could at least scan the car, see what was going on, and hopefully give us some direction. About 15 minutes later, we showed up and Cameron scanned the car for us. He confirmed that we were dealing with a cylinder 1 misfire (P0301), wrote down the code for us, and gave us some advice on how to diagnose the issue, figure out what was causing it, and hopefully get ourselves back on the road. What stood out to me was that he was genuinely willing to help even though he knew he probably wasn't going to get the business. He was getting ready to close within the next 30-40 minutes, but still took the time to talk with us and point us in the right direction. We ultimately had to handle the repair ourselves, but Cameron's willingness to help when he didn't have to was absolutely worth mentioning. Sometimes it's the small interactions that make you remember a business, and this was definitely one of them. Thanks, Cameron, for taking the time to help us out!

Broke down on Mothers Day and AAA towed us to Mountain Auto. They were able to diagnose and have…read morethe truck back to us in two days which we greatly appreciated as we are just traveling through.

Really funny and kind crew. Upfront about all pricing and costs. My first experience with them and…read moreI will be coming to them again in the future.

I was afforded the opportunity to stop at Performance Automotive Repair on a return trip home from…read moreMoab, UT. Brandan and Kelsey are amazing people and they have a beautiful, well equipped facility. Their crew seems totally awesome! I would highly recommend Performance Automotive Repair for your vehicle repair and maintenance needs in the Bayfield or Durango area.

worst service ever, had to take my car to another mechanic, plus the guy's a fuckin pedo. save…read moreyourself the trouble and go elsewhere

I got recommended to Tripps by a long time resident of Durango, and was not disappointed by the…read moreservice. I don't know anything about cars, but Beau was super friendly and used language that I could understand when describing the issue. Since he did so great with my subaru forester, I decided to bring my volkswagon vanagon in for some repairs and had the same great experience. I could not recommend this place enough. Great value, great service, and fair prices!!

This man is amazing--totally honest, excellent mechanic, goes way, way out of his way to help! If…read moreyou're fortunate, you can even catch a Sunday sermon

Stranded in silverton co with coolant issue. Wouldnt even discuss cause and possible fix. Turned…read moreand walked away. If there were 4 stooges, he would be one.

My wife and I were traveling through Colorado on our way to my granddaughter's wedding in Cedar…read moreCity, UT. As we left the RV park in Colona and proceeded north through Montrose, we started to experience issues with the gears on my motorhome. We were at Townsend and 9th when the gears skipped to 3rd and we knew we were in trouble. The first transmission business we called didn't work on motor homes but they referred us to AATCO. We called and explained our situation to Missy. Missy got Lance on the phone and while he didn't guarantee he could solve the problem, he asked us to drive over so he could scan the device on our motorhome and look at our transmission to diagnose the problem(s). Lance truly saved the day! He found that a bolt had come loose and we had lost all of our transmission fluid. While some businesses might have put us off for a day or two or three, Lance and his crew got to work on our motorhome. They replaced the transmission fluid with several quarts, secured the bolt and had us drive around to make sure the problem was resolved. Sure as shootin ... Lance and his crew at AATCO resolved our issues in probably less than two hours and were able to send us on our way. Today is Wed., Oct. 8th, 2025 and even though this issue set us back a few hours, Lance made sure we'd make it to my granddaughter's wedding on Saturday. We initially thought the worse. We thought we'd be stuck in Montrose for another day or two and we thought we'd face a hefty bill for the repair. But AATCO's fee was incredibly reasonable and fair! I cannot say enough about Lance, Missy and the rest of the guys at AATCO except "thank you! thank you! thank you! for getting us on our way and for taking care of our transmission on the fly!!!!" I HIGHLY RECOMMEND AATCO if you happen to have any vehicle issues!!!

A high-integrity, family-owned business where they prioritize long-term customer relationship…read more When the local GM dealer could not find a check engine code for my transmission problem, they road tested and could replicate some symptoms. Despite performing the TSB recommended service (change the transmission fluid) for the exact problem I described, they insisted that I needed a new transmission for over $6,000, and it had to be a new one from GM, not remanufactured. When I asked them to perform the TSB fluid change instead (prob $200-$300 at the dealer), they never called back. II got a recommendation to try AATCO. I explained the problem, asked for the TSB recommended fluid change, and they immediately did the fluid change. They were perfectly happy doing the lower cost recommended service (~$150), reported that the old fluid didn't suggest a significant mechanical breakdown, and put in the new fluid saying, "Let's give it a try, and we'll look to more significant repairs if it doesn't work". After 3 hours on the road, the problem was rectified, and it ha been great since. The owner(s) and staff showed that they want to please the customer, offer the best value, maintain a long relationship. The dealer and the chain stores are transactional and staff rolls so often that the customer connection is not required.

Traveling in Colorado with a 2018 F250 diesel. Was having a wheel bearing issue. McNeals found I…read morehave two bad wheels and completed the work all in the same day. The two technicians, John and Joseph were extraordinarily competent. Mr McNeal, the owner, knows his business and is a straight shooter. Business has been around for 75 years. They know what they are doing. My repairs were extensive but their pricing was fair, especially the labor.

My car needed new brakes and another mechanic (national chain) suggested that I need a new rotors…read moreas well because my brakes had worn down to metal. As it turns out that was not accurate and McNeal's saved my tuchus and several hundred bucks. I recently moved from a larger city, and now I really appreciate smaller town businesses for their honesty and service. Shop where you are appreciated. Thanks, guys.

Told me I needed $1000 in repairs...turned out that none of those repairs were needed.none! I'm a…read moresenior citizen and I find this very disturbing.

Family owned and operated on grandpa's farm excellent customer service they tell you like it is…read morevery friendly atmosphere they are definitely dog friendly and cater two tours visitors and locals I like pricing is as expected for a touristy place but they get the job done and they make sure you're happy before you leave I hope to visit the area again just not the shop no personal feelings I just rather be enjoying the beautiful surroundings and stead of being at the auto mechanic shop.

Had some work done on my q60. Staff is super knowledgeable and polite. All around super…read moreprofessional while being personable. Quality work at an unbeatable price. This is definitely my go to shop from now on.

This rating is based on my first time experience with Heathen Customs. I used Yelp to find an…read moreavailable mechanic to replace a door hinge and Heathen answered via Yelp. They set me up with an appointment after getting info on my truck and what I wanted repaired. I dealt with Hailey and she was great with her promptness of returning texts and providing me with an estimate. I met Logan the day I dropped the truck off and he showed me around the shop and some of his current projects. The work on the truck was completed before the end of the work day and the issue was resolved. I recommend that others give Heathen an try. Thank you Heathen Auto

The service I received was a good as you could hope for from any.mechanic in any town. Although I…read moredon't live in Pagosa Springs, I know I have a place to go to if I'm in the area.

I travel between Denver and Durango several times a year. The only time I'd ever stopped in Pagosa…read moreSprings before was for gas or food, so I wasn't familiar with any other businesses there until a day ago. On one of those trips, my 2013 Jeep JK's radiator basically blew up a couple of miles outside of Pagosa. I pulled into a parking lot and called AAA. While waiting for the tow truck, I needed to figure out where to take it and get it fixed quickly. I didn't want to have to stay overnight. I called my mechanic in Denver, and she recommended Best Rate Auto. I was surprised she knew anyone that far from Denver, but she had lived in this part of Colorado. When the tow truck driver arrived, he recommended the same shop, so that's where we went. I met the owner, Max, at his very busy shop at about 10am. He said he'd have a look and let me know what needed to be done. About thirty minutes later, he told me the radiator needed to be replaced and handed me a written estimate, which, based on my quick research, seemed very reasonable. He said they'd get started right away. At about noon I looked into some local hotels in case it was going to take overnight, and then I walked to a nearby restaurant for lunch. When I got back at about 1:15, Max came out to tell me it was ready. I honestly couldn't believe they were able to get the parts and complete the work that fast. I drove back to Denver over Wolf Creek Pass, and the temperature stayed in the normal range the entire trip. I can't thank Max and his crew enough. They didn't just save my day; they made my month.

Got a screw in the tire right at the border of NM and CO (during road trip to WA) and this shop was…read morethe only one open and is on top of things. They did amazing not just fixing it, but also fixing it on the car they haven't dealt with before (Tesla)! Very thankful for Tire Max!

I got a set of four new tires. Super fast service and the employees are very nice and helpful…read more Thank you!