I wish I could remember the man's name that helped me last month, because I don't think I've ever…read morehad such an enjoyable experience in a cox store! I needed to go pick up a new router due to a move. He was very friendly and made the time fly, while walking me through everything and setting up my new equipment to take home.

Sam and Leonard superior customer service. Needed new modem upgrade. Also reduced my monthly…read morepayment. Highley recommend Goodyear store.

Set up new service drive 4 hours to meet them. They were scheduled 8am-11am. I called Heather at…read more10:30 for ETA. She said he was on his way. I called at 12:30 they said they had to reschedule cause there truck broke down. I probably would still be waiting since they never called I had to call. Horrible !!!

After MANY attempts to get our motorhome television systems working, we encountered Eric Granillo…read morewho claimed his techs could fix our issues for a special price available only for a short time. We were not sure at first, but decided to give it a good try. We scheduled a visit and installation of a traveling satellite dish on the roof of the coach, receivers for the newly incoming signal and activation with our choice of Dish Network. The installation team made the process easy and, in a relatively short time, we were watching our desired satellite channels and programs. These guys were able to make things work for us that other " experts" said could not work at all in our coach. MANY THANKS to Eric and the C M Wireless team for solving the unsolvable problems as if the were routine and not problems at all. They know what they are doing!

Great customer service from Austin Green!…read more Drove to Grand in Sun City because this store opens earlier than 10 am. Austin came out to meet and greet us, opening our door. He asked to find out how satisfied we were with our current phone, and he did not try to upsell us. We got a new phone and he uploaded all our data for us...45 minutes. Bottled water was served as we relaxed in the comfort of the store.

called the Grand ave location and talked to Jermaine and set up an appoinment…read more when we came in we were greated with professional and very informative information He explained all of the phone choices Both my husband and I got a new phone and the transtion was extremely easy We would highly recommend Jermaine

I just moved here from CA. I called and left a detailed message of my current issue. I got a call…read moreback within 10 minutes. During the conversation and going over my issues I realized I'm behind on the times on home audio repair shops and how long it's been over. But the gentleman was willing to answer several questions I had. A suggestion was given on how I could solve my issue and with that suggestion it worked. Thank you very much for the time and suggestion. The value of that is huge to me.

Eligible, punctual, and efficient. Fixed our problem, and provided tutorial on how to work the…read moresystem.

Once again, Jason provided outstanding service at a nominal cost. We had lost dependable signal to…read morethe local PBS Channel 8 and that is where most of the content we value is located. He understood the problem in just a phone conversation, then came personally and fixed it. Moreover, he simplified our setup to adjust to our shift from Cox to Wyyred service via fiber optic cable in our community. The result: outstanding reception across the entire spectrum of our preferred channels--and at significantly lower monthly charges! This is the kind of professional service that exemplifies what it looks like at its very best. I highly recommend Home Theater Innovations for all things related to audio/visual systems. You simply cannot get better service.

I recently asked Jason to help us out with a problem that occurred to our sound system created by a…read moreCable company guy. Jason immediately responded and set up a time to come out and fix us up. As usual, he provided attentive high-quality service and solved the problem in short order. Jason is a true professional and gentleman, and the best Home Theatre Innovation specialist around. Nobody does it better than Jason! Tom D.

Started Services in Eloy, and found that service wasn't enough for my business needs. Cancel within…read more3 days, and was charged 180.00, absolutely not acceptable. As a Pilot, there are many times that I reduce my charge when I don't fulfill the customer needs.

My experience with Trepic has been great. We recently moved and had few options for service…read moreproviders. We saw some yard signs on our street for Trepic and filled out a request online. I was called and texted by Eldred. He was polite and professional and explained everything. He personally came out the next day to inspect our yard to determine where they would run the line. Two days later they installed the fiber from our alley, and the next day Kyle came out to install the hardware. Everyone was great, the service was superior, and we've had awesome Internet speeds ever since. It's totally refreshing to speak with Eldred and have a normal human interaction. Just prior to this experience I was getting an infuriating runaround from cox between the AI bots and their shabby customer service just to cancel. I am pleased to support a local business and urge you to consider switching to Trepic. I read a bunch of the reviews on here after we had already became subscribers and was a little surprised to see some of the not great reviews. I then saw Eldred personally responding and taking accountability for each review. Talk about professional, this man is real and he actually cares. Thanks Eldred, Kyle, and the Trepic crew!

Awesome gaming chairs and computers! Get out of the house and come play Fortnite or join a Super…read moreSmash Tournament at SL. I am hoping to get my son out of the house to meet some other gamers. I was grateful that SL took a look at my daughters laptop and gave it a good diagnostic. It cost $35 to check it out if you do not go with the repair. We decided to not repair it and wait until it crashes and buy a new one after that because the repairs were cosmetic. The gaming chairs are super comfy. They retail them at SL as well!

They never answered any of my calls or returned my messages I am very disappointed.....read more

Do Not trust John, who will take your money and if he can't figure out how to fix the problem, he…read morewill ghost you not returning any phone calls or text messages. I took my laptop to him for a screen replacement paid him his fee then he told me an additional part was needed that he would order and when I was following up with him, he assured me he was following up to see where the part was and then he decided he was no longer going to take my calls or text messages. He took over $300 from me and never completed the work. Luckily I was able to get my laptop from him to use while he was ordering the other part that I never received so he never finished any work. My laptop was broken and he has $300 in his pocket. Oh, and on top of it when he was trying to fix it, he broke my screen even more. He's a smooth talker and acts like he cares and wants to take care of business until he decides he doesn't want to fix the problem. Please read the reviews!

I came to John cause I had managed to screw up an install of some new components for my PC. He got…read moreback to me with the issue (basically fried the Motherboard) within a day. He was incredibly helpful, letting me know what needed to be replaced (and giving great suggestions). He went above and beyond helping recover my gaming PC, and I will definitely be going back to him for all future computer repairs.