Never received an estimate or quote after after a few weeks from when the guy came out and looked…read moreat our basement. I finally called and was told it is a siding problem - our house is brick cape cod. The guy said oh let ck again and get back to you. Nothing and it has been almost a week. Nope I will not use when thru cannot get an estimate to me.

Did an excellent job. On time and very professional. They did a thorough job and was very clear in…read morewhat needed to be done

Rescue brothers are amazing!! We had a flood in our bedroom…read morethat required restoration and rebuild, they did it all!! The services were speedily, professional and superb. They were very transparent with services and pricing. My husband and I are so happy to have went with them. We love our new bedroom and appreciate a frustrating situation for us to be handled with such care and professionalism!! Thank you guys so very much!! In a water crisis they are exactly who you need!! They saved our home from what could have been a mold disaster!

Not to sound cliché, but the rescue brothers really did come to my rescue! After my hot water…read moreheater busted and flooded nearly 75% of my finished basement, I called the Rescue Brothers for my restoration needs and boy did they delivery. They arrived when they said they would (I'm very big on punctuality) , were very thorough with their work, knowledgeable , and professional. Joe was very understanding and took his time when explaining the process and answered every question I had (despite me asking numerous questions over and over). He was very honest and I do not feel as though he talked me into doing extra things that were not needed / made me spend extra money for no reason (unlike a lot of other companies out there). I would 100% recommend them and the services they offer, as they are a top notch first class company and it was an absolute pleasure working with them!! Thank you for everything!!

They don't take ownership for jobs they did that had to be completely redone. I don't care if they…read morewere doing a merger/acquisition. On that date they serviced my house, the company operated under A+ plumbing and would not fix the work done, resulting in having another plumber tear out and completely re do the work.

A nice lady on the phone helped me with a floor drain issue. Very nice. She was able to tell me…read moreabout all the great customer feedback. I trust her and she is kind and helpful. Thanks, Tony

The company is prompt about getting the job done and do a very great job very friendly and polite…read morewaiting for the next job to be completed

From the owner: Call our 24/7 Water Restoration Team for FAST response and expert cleanup…read more Emergency Water Restoration – 24/7 Service! Flooded? Leaks? Burst pipes? We’re here for you, day or night! Restore your home or business quickly with our professional, reliable service—any time, any day. Call now for immediate help! Don’t wait—let us handle the water so you can get back to normal.

After Hurricane Matthew, this Servpro just about saved our lives, well, at least our livelihood and…read morehome. That's saying something. The owner is a very honorable man who treated his employees and us, his customers, with kindness and professionalism. I appreciate that in a service company. I would use them again if ever I need to. I hope I don't need to.

After Hurricane Matthew (2016), we utilized this service. The company did not abide by rules of…read moreFEMA resulting in our family paying for the majority of the service out of pocket. Prior to services beginning, I asked the owner how much I could anticipate paying out of pocket, and I was advised approximately $1000. We paid more than 5 times this out of pocket! When I tried to resolve the matter, I received no feedback from emails and phone calls. I reached out to the storm damage team and was outright lied to about the situation. Unfortunately, I recommended this company to my neighbors, and they are also stuck paying thousands of dollars out of pocket. Never will I use any franchise of this company.

Insurance company sent this company to remove stuff from water and to start drying remaining water…read more My family had the bulk of the water removed from basement prior to he service tech came. Tech said he would be removing ruined flooring and raise the personal items that were still on the floor when he got there so it would be less damage to my personal belongings. 90% of the visit was spent in his van (can be varified by neighbors and family that were there helping). He pulled up some flooring but left it in the basement. He raised less than half my belongs and the rest was left on the floor ruining the contents. He did place a couple jumbo fans which did nothing. Insurance denied my claim, the next day a female came and told me I owed $1722.49 for the work the tech completed and another $10k to finish with remediation in the basement so mold would not grow since insurance would not be covering. I started to get phone calls pretty regularly from the same female stating I need to pay $1722.49 for the services rendered. I asked to talk with a manager and she tells me she is the manager. Needless to say, I will not be calling these people again!

The work and the technicians did a great job. However, the coordination and communication were very…read morefrustrating.

We have worked with Paramount Restoration for years and they continue to do excellent work! We had…read morethem out again to clean our carpets, including stairs, and they did an incredible job. The technician, Kenton, was friendly, respectful, and professional! He felt very trustworthy and was efficient while working. We highly recommend using Paramount Restoration.

We were moving from out of state to KY and wanted our carpets to be shampooed before our furniture…read morewas brought in. We got the reference for this business from our realtor along with a couple of other options, but we picked Paramount due their quick response and willingness to work with our remote situation. On the phone they took an estimate of the area and number of rooms to shampoo and provided a $ amount based on that. 1 week before the scheduled date I had to call and ask to do the job sooner since there was a change in our relocation plan. They worked with us and gave us an earlier date. They also agreed to enter the house using a lock box since we wouldn't be there yet. The technician called me about 30 mins before getting to the house to let me know they were on the way. The place looked clean and detailed when we got to the house 2 days later. We will certainly use them again in the future!

These guys were awesome!! They arrived in a timely and professional manner and provided excellent…read moreadvice about our situation. Oliver really made us feel at ease and was very insightful! Thank you Oliver and A-1 Restoration you guys are the best!!

From the owner: A1 Restoration is a family owned restoration company that has been providing service for the…read moregreater Cincinnati area, Dayton, and Kentucky for over 20+ years. We started out as a national water damage restoration service and throughout the years developed into a full service restoration company. At A1 Restoration our customers and quality workmanship is our top priority.

In just 3 weeks of work, Jason and his crew made an amazing bathroom for us and fixed lots of…read moredamage and mess that had been left behind by a previous company. We 1000% wish we had hired Jason Goodin first! His crew was efficient, professional, and kind. They came in with a plan each day and did the work to a very high quality. Both Jason and the crew are excellent at communicating with homeowners and are very knowledgeable about working in older homes. We wish we could give them 100 stars!!

Don't hire someone you know. Or don't hire someone based on a recommendation from someone you know…read more If half-ass were an animate object. If slum lord was a company. What you see is not what you paid for. When molding and caulk cover poor construction. When expediency surpasses health. Leaks and mold were covered in a remodel. Repairing later is costing 5 times more than the original job. Lipstick on a pig work.