We planned a vacation from Hawaii to Disney and L.A with 7 people including a child needing a booster seat. After the frustrations of looking for a 7 seater to Anaheim from LAX - I googled reliable and well priced shuttle and found Tri Shuttle. Everything fell into place after that. 1. Call or Book Online 4 easy steps! Don't forget to Confirm your reservation. 2.Payment: I booked a month away- no need card to hold Reservation- pay at drop off. Cash or card! 3. Flight delayed for an hour! I texted them - NO PROBLEM! They rearranged to accommodate and not to worry! They're tracking the Flight #! 4. Texted Driver TOM was very kind and accommodating. 5. TOM shared some MUST SEE! Was super awesome! **Part 2: 1. Pick up from Anaheim to a second hotel in L.A. 2. I booked a wrong time! My fault! I texted the number and the owner accommodated the last minute change. We then got KEVIN! Kevin even tried to call to see if I was ready he can come early! 3. KEVIN was professional, friendly, and kept us entertained- great personality! 4.Dropped us off and gave suggestions of Must Sees which we truly appreciated. He even called back to confirm some info he promised to relay! I'm sad I wish I booked a TOUR with them, next time! Thank you Tom and Kevin and Tri Shuttles for easing my trip, for being accommodating and going above and beyond. Sorry for long review-- I just want to say THANK YOU and Give my honest review for such awesome service. I will provide your info to my company for when we conduct to celebrate our 50th year anniversary so we can book with you folks! Aloha from me and my Ohana! Kevin we will definitely try the recipes :) I WILL BOOK WITH THEM EVERYTIME I COME TO L.A! and will spread the word! well priced, clean comfortable vehicles, awesome service and great drivers!! read more

I was a little hesitant/skeptical when I first made my booking for return shuttle as the rates were far more affordable than the competitors. From the beginning of the reservation, communication was easy. I had questions so I was texting and received a quick responses, changes made, everything was seamless. When I arrived to LAX, my driver Tony had already contacted me. Let me know he was there and to connect with him once we were ready. He picked us up within minutes of walking out of our gate. Fresh bottles of water, very clean vehicle, very friendly and overall a good human. I was travelling with a child, who happened to be hungry and he even offered us cookies! For my airport drop off. TriShuttle contacted me the day prior to confirm pick up time, and again answered all the questions I had promptly. Our driver Sharif texted me before pick up, which was appreciated as pick up was very early morning! He arrived to our hotel before my scheduled pick up time. He came out of the vehicle immediately and assisted us. Again, very friendly, punctual, and seemed like a genuinely nice person. On our way to the airport he asked if we needed to grab anything on our way there. Although we didn't, it was appreciated that he was looking out for our needs before a long flight back home. I strongly recommend using Tri Shuttle, booking a was a breeze, you have the option to pay online or in person. I selected in person as I was hesitant, however once I was picked up and on route I just paid online. The drivers I had the pleasure of meeting were very lovely people and the rates were very reasonable. Will definitely be using them again my next trip to LA read more

We were very pleased with this company all around. We booked a shuttle from LAX to our hotel right next to Disneyland and both pick up and drop off were flawless. Their website was easy to navigate and pricing was very clear and reasonable. Proactive communication from the company was amazing. We received texts from the office manager Trang prior to pick up confirming our reservation. At pick up from LAX our driver Tony had already texted us when we landed to let us know he was ready for pick up and sent us pictures of the vehicle so I knew what to look for. Tony was extremely responsive when I was texting him from the airport terminal as we were headed to the pick up area, which was very much appreciated. On our return trip to the airport we also received amazing communication from both the office dispatcher Trang as well as the driver Tien. We requested an earlier pick up time then we had initially requested which they accommodated and the driver Tien even showed up a few minutes early and let us know he was there and ready to go whenever we were. He also sent me a picture of his vehicle, which made him super easy to find. Tony and Tien were both pleasant and accommodating, and most importantly, we felt very safe. The freeway driving was excellent and the vehicles were new and clean. We will be using this company for future vacations to the area and have already recommended them to Family for an upcoming vacation to Disneyland. Highly recommended! Five stars! read more

Tri Shuttle was great, I was a bit skeptical at first given that there were so little reviews about this company on Reddit. But I'm glad I took a chance and booked with them. From the dispatch/coordinator's communication to the drivers the service was excellent. Especially when I'm used to renting cars and driving everywhere myself. It's hard to entrust that to others. The website isn't as automated as others which is good. Though the downside is I did have to wait more than 24 hours before my rides were confirmed. I booked 3 trips with the company, and even accidentally double booked one of the trips. The company cancelled that one and took care of it. The days before each trip the dispatcher would send a text message you can reply to. This was to confirm the details for the ride the next day. About an hour before pickup time the driver sends you a message to confirm what time they'll be there and provide details of their vehicle and where to find you. If anything is unclear you can message with them. The three drivers we had Tien, Ken and Koi were great. All very professional in clean and well maintained vehicles. They were excellent drivers and picked us up and dropped us off with no issues. I wouldn't hesitate to use them again. Thank you Tri Shuttle for making the process, smooth and easy. read more

We have had the pleasure of using Tri Shuttle multiple times over the past year, and each time has been exceptional, thanks in large part to Tien, our most recent driver. Tien truly went above and beyond to ensure our late-night pickup was smooth. He engaged in friendly conversation, making the ride enjoyable and adding a personal touch to the service. From the moment we booked the service, communication was clear and efficient. Tri Shuttle's customer service team was prompt in responding to our inquiries and made sure all details were confirmed, which gave us peace of mind before our trip. Overall, Tri Shuttle and Tien exceeded my expectations in every aspect. Their dedication to customer service and the quality of their transportation service are truly commendable. I wouldn't hesitate to recommend Tri Shuttle to anyone needing reliable airport transportation, and I'll certainly be using their services again in the future. read more

I reserved this shuttle online which was quick and easy. After reading the reviews I felt a little better but chose to pay the driver on the day of pick up instead of doing it online. It was my choice to pay in person. I needed a big shuttle to hold 11 passengers and 14 big luggage to LAX from Anaheim. I was not disappointed!! It was definitely the right choice I made to go with this company! I got a courteous text confirming my pick up the day before! Which I personally love. Tom our driver was pleasant, professional, and friendly. All my family fit comfortably and fell asleep on our 40 min ride. The shuttle was clean, he played the perfect music, and he made sure my grandchildren and family were safely buckled up before continuing our journey. Mahalo Tom for a great experience with Tri Shuttle, I will use this family owned company for my next travel transportation in the future. I highly recommend them read more

This is our 6th time using Tri Shuttle from Orange County to LAX, and we would never think about trying any other shuttle service. For our departure, Tom arrived earlier than scheduled, made 9 people and their luggages and boxes all fit, and got us to LAX safely and on time. Tom was friendly and good-natured. For our pickup from LAX, Koi reached out to us as soon as we landed and kept us updated about his arrival. We waited just 10-15 minutes, as traffic was quite heavy on a Friday afternoon. The ride to Orange County took about couple of hours due to traffic but Koi was patient, entertaining, and drove safely the entire way. Overall, Tri Shuttle did not disappoint. Their drivers are all amazing with positive attitudes and polite demeanors. Their shuttles are always clean and comfortable. I am impressed with this well-run business. I will continue to use their services for all our future travel needs. read more

I recently had the pleasure of riding with Alex from Tri-Shuttle, and I can't say enough good things. Alex was amazing--from start to finish, he was incredibly professional and showed genuine care for my family's comfort. Professionalism:** Punctual, well-presented, and respectful. Alex made sure every detail was taken care of and that we felt safe and secure throughout the ride. Comfort:** He was attentive to our needs, helping with luggage, temperature control, and adjusting the route to minimize stops and maximize comfort for everyone, including the kids. Customer Care:** Alex checked in to ensure we were comfortable, offered thoughtful recommendations, and stayed patient and friendly even on a longer trip. If you're looking for a reliable and courteous driver, I highly recommend Alex at Tri-Shuttle. He genuinely goes above and beyond to ensure a smooth, enjoyable experience for the whole family. read more

Finally, a company provides a service simply and professionally!! We went online, received a quote, and booked the service. They sent an email and text stating booking was received then followed up with confirmation. The fee was reasonable, just a little more than Uber or Lyft, but worth it because of the known pickup time and professional drivers. Both trips to and from LAX were smooth and issue free. A special hats off to Tien, their driver who picked us up from LAX, it was almost an hour from when we landed until we exited the airport and he pulled up with a smile within 5 minutes to get us curbside. We even had a couple of detours due to freeway issues and it didn't phase him one bit. It is refreshing to know there are still companies that provide services the old fashioned way, they have earned future business from us because of this basically perfect experience!! Thank you Tri Shuttle!! read more

Travelled to California from the UK with a large family and booked three long journeys with Tri Shuttle prior to travelling. Having used many transfer companies around the world, I have to say this is one of the best companies around and would highly recommended to use for anyone! The communication prior to each journey from the owners and also the driver was excellent, and the sprinter buses we had were always super clean and well looked after, ample space for 14 people and all the luggage. A special shout out to Amir who drove us on all three of our journeys, what a great guy! super efficient, always on time and gave us some great hints and tips! genuinely one of the best drivers we have ever had from all the countries we've visited. If we ever visit California again, we will definitely use Tri Shuttle and hopefully we have Amir again to drive us around. 5* service all round! read more

Our experience using Tri Shuttle was great. We needed a ride to LAX and then back home when we returned from our trip. After searching around for a shuttle service that we felt comfortable using, we found Tri Shuttle and decided to give them a try. The entire process of booking a ride was very clear - the initial quote, the pricing (very reasonable), and the scheduling. Both drivers - Ken for the ride to LAX, and Lance for the ride back home were also great. They were professional, courteous, very helpful with handling all of our luggage, and kept in constant communication with us to let us know where they were - and both were on time. Both vans were clean, newer models, and their driving was very good. We really could not find anything to complain about :) We will be referring Tri Shuttle to all of our family and friends, and will definitely be using their service again. read more