My husband and I bought a new townhome from the CB Jeni Builder in August 2012. The buying process…read morewas easy and we felt that they truly were trying to help us in any way possible. Wendi Leigh, Sales Manager, Enclaves at Willow Crest and Clay Kubacak, Construction Manager, Enclaves at Willow Crest are the best to work with. Even though it has been nearly 6 months since we purchased our home Wendi still remembers our names. The service after the sale has been phenomenal!!! When we had an issue right after moving in, Clay was there on the spot and help get it resolved in a timely manner. Both he and wendi work very well together and they communicate, which is a rare thing these days. Even a warranty issue we had 3 months in, was handle fast and efficiently. Clay came by our house himself to check on the problem and had it resolved the next day. CB Jeni sells a very good product and the energy efficiency of the homes are wonderful. They are actually lower in our 2300+ townhome then they were in our 800 Sq ft. apartment. We couldn't be more happier with Wendi and Clay and CB Jeni. Monica and Kent Bissell

Worst builder I've ever worked with. Please steer clear. They don't care about workmanship or…read morequality and you will be left with the bill.

I wanted to drop a review for shaddock homes in the DFW area. Amazing experience building a home…read morewith them. From Jackie in the office, pre sale questions and everything in between up to closing and beyond was great. She answered any and all questions we had on the build. Michael was on the spot all through the build process and even post closing to help with any issues that arose and fixed them quickly the first time. Bailey helped after closing with any warranty issues that snuck up and even made multiple calls to me after closing just to be sure we had no more issues. Everyone at shaddock has been a class act. Hugely recommend if you need a builder.

We moved into our beautiful new Shaddock home in the Inspiration community in Wylie in February…read more2026, and our experience was outstanding from start to finish. Liam Wright was wonderful to work with from the beginning. He was patient, knowledgeable, and helped us think through details we might have otherwise missed. During construction, Allen Gowdey kept us informed, answered our questions promptly, and truly listened to what we wanted. After closing, Matthew Phillips in Warranty has been equally impressive. He's responsive, professional, and has handled every warranty item promptly and to our satisfaction. Building a home can be stressful, but Liam, Allen, and Matthew made the process a very positive experience. We love our home and highly recommend Shaddock Homes!

One of the highest quality builders I have ever had the pleasure of building with…read more Their attention to paired with a of customer I've never experienced before really shown through as to the quality and experience of the Britton Homes product.

Great buying experience however the home was just slapped together. Nothing is square, plumb,…read morestraight. The 2 year warranty is absolutely needed as there were so many issues with our home in the Tribute. Sorry but I can't recommend them.

The entire team at Landon Homes has been incredible from start to finish. There are many people to…read morewhom I want to give a shout out. First, Taylor, the community manager at the time that I was looking for my home was one of the best managers I have worked with. I had toured several properties and spoken to many managers, but he was incredibly personable, genuine, and made me feel comfortable. I truly felt he worked on my behalf to make it possible for me to own a home that I am happy to be in. He was attentive, kind, and prompt. He entertained the myriad of questions I had with exemplary grace. If he didn't know something or wasn't sure, he took the time to find the answers and explain it to me. I credit Taylor's representation of Landon Home's culture as a factor in the decision-making process. Homebuying is as emotional a process as it is financial. Thank you Taylor! Rhapsody was immensely helpful and an important point of contact throughout the process of building our home. She was just as patient, courteous, and attentive as Taylor was and I felt that she was always ready to assist us when needed. She kept us up to date weekly with information as needed and was always quick to address anything we had questions about. She always went one step further than required of her and I think that speaks volumes. I also want to shout out Mattison as she was someone who stepped up to help here and there! Our builder was Philip and he was paramount to the process. Philip was knowledgeable, thorough, detail-oriented, straightforward, and practical. All the things that you want in a builder. He expertly guided us through our options and choices, making recommendations and offering helpful advice that helped us fine tune our home to our liking. He triple-checked our personal touches to ensure that things were where we wanted them. He made himself available to us if we had questions and honored the things he said he would. I was pleased by his work and months later, still enthralled with our new home. Finally, after we closed on the home, there was a smooth transition to the warranty team. Never have I worked with such a dedicated warranty team! For the few things that have come up, Vicki, Jackie, Alison, and Henry have been incredible. Henry and the team work almost ridiculously fast to solve issues. They have never shied away from any issue, and I feel they welcome the opportunity to serve and improve things. The team is proactive and repeatedly check back in to ensure that the overall process is going well and timely. They are so prompt and execution by the vendors is always top notch. Fixes aim for long-term success and quality of the work is excellent. This team has redefined what a warranty experience should be, and I am thankful for it. All of these people who represent Landon Homes have been a pleasure to work with. From the initial tour to months after closing, the level of care and professionalism has remained high. I cannot recommend them enough to anyone looking for a quality home and a team that truly stands behind their work.

I am a current resident at Magnolia Landing, a Landon Homes-built neighborhood in Rowlett. Myself…read moreand every neighbor I've interacted with has had a very poor experience working with Landon Homes. It is very obvious that they care more about the bottom line, even when it comes at the expense of the people whose homes they're building. The most recent example of this pattern of behavior is their decision to suddenly introduce a totally new style of home that will ruin the value of the homes in the neighborhood in the long term. Our neighborhood is currently all cement siding homes; they have built a new home that is half brick and half siding. This is a model home they intend on using for sales in another neighborhood nearby. When one of our neighbors pointed out that our HOA agreement doesn't allow for this divergence (after the model was built), Landon's response is to change the HOA agreement so they can continue. If you're considering a Landon home, I urge you to look elsewhere. Between the flat out lies they told us several of neighbors (such as there would be a playground or park), their selection of vendors to maintain the neighborhood (our HOA service is higher than most around with no pool/clubhouse and most of our areas that are to be maintained are filled with dead grass and trees despite numerous requests to have it fixed), and their general disregard for issues and concerns brought up by their customers, you're in for a nightmarish experience. While building a home is stressful, Landon makes it even worse. I'd recommend checking out literally any other builder.

THEY SOLD THE HOUSE OUT FROM UNDER ME - Megatel Builders (Saint Tropez, Huffman, TX)…read more I signed a valid, binding contract with Megatel Builders for a 5-bedroom Annabelle-style home in the Saint Tropez community in Huffman, Texas. I was fully committed and actively moving toward closing, with only a minor, non-material lender issue that could've been resolved with a brief extension -- nothing that should have invalidated the contract. Instead of working with me in good faith (as most reputable builders do), Megatel abruptly and unilaterally canceled the contract, without warning. The contract was never formally terminated by either party -- it was still active and enforceable. To make matters worse, I soon found out they had already sold the home to someone else, even while I was actively working with an alternative lender. They sold the house out from under me, while holding on to my earnest money deposit and refusing to pay the $500 owed to me under Paragraph 5, Section G of their own contract -- despite it being clearly outlined in writing. Instead, they claimed they would "transfer" my deposit to another home. But they had no comparable property available. The only other 5-bedroom option was priced far above my budget, making the offer meaningless and misleading. Additional issues included: A termination agreement that was never signed by the builder, making it legally invalid. The form listing "N/A" for the new property address -- proof there was no replacement home offered. Their in-house lender, Sina Goljoei of MCI Mortgage, constantly gave conflicting information -- telling me one thing, and telling the builder and sales agent something completely different. This only escalated the confusion and contributed to the breakdown. What made the situation even more disappointing was the behavior of their sales agent, Denise Warstler. When I brought up minor concerns early in the process, she reassured me repeatedly with statements like: "I would never work for a builder who does dishonest business." "I would never allow something horrible to happen to one of my clients." "I'm here to work for you." But when the issue escalated, she dismissed a solution I brought to her immediately, claimed "they won't go for it," and later admitted they had already resold the home -- while I was still actively working on financing with a different lender. When asked to speak with the builder on our behalf, she refused, showing her priority was with the builder, not us. BUYERS BE WARNED - EXERCISE EXTREME CAUTION If you're considering purchasing a home with Megatel Builders, especially in Saint Tropez or Huffman, know this: A signed contract does NOT guarantee you'll get the home. You may have your earnest money withheld, even if they cancel on you. Their sales team and lender may not advocate for you, no matter what they say. And if things go sideways, you'll be the one left paying the price. I'm now forced to spend even more money to hire an attorney and take legal action to recover the funds I'm rightfully owed -- money I never should've had to fight for in the first place. Their mishandling of this situation has caused not just financial loss, but undue stress and time wasted. As a public servant, I find this particularly appalling. Builders often claim to appreciate veterans, police officers, firefighters, and paramedics -- but this experience shows the opposite. If you're someone who serves the community, I urge you: stay far away. Take this as your warning. Don't assume you'll be treated fairly. Read everything carefully, seek independent legal guidance, and be ready to protect yourself -- because Megatel won't.

purchased a new build home in Mansfield and MegaTel was the builder. Since the purchase of the…read morehome, we have had nothing but issues. When we first moved in my Dad notice that is was a crack in the concrete of the driveway we advised the sales office which told us that we needed to contact the warranty company we did never received a response from them now this was in May of 2023. Weeks later my Dad notice a crack in the ceiling in the living room again called the warranty company they came out and painted over it. Weeks later the crack came back longer then we notice cracks in almost all of the rooms. Then the wood floor start separating again called the warranty company and nothing. So we decided to get a Lawyer who reached out to them and again it took months for them to respond. During this time we hired a engineer to come out and look at the home and was told that there is foundation issues and fire hazard issues there is moist in the walls which can start black mole. Our lawyer finally got them and they lawyer to come out and look at the damage they came out and said to go through the warranty company, and the warranty company states that they are not fixing it. Now we have to go through arbitration which is 20k that me and my Dad don't have. We really need some help . After looking at the reviews for Megatel I can see we are not the only ones that aee going through this.. Please help us I would greatly appreciate it. You can reach me at 817-705-7251. Or by email y_tidwell@yahoo.com. Attached are some of the pictures of our home. We have not been able to enjoy our home due to this.

We were building a home In Princeton Estates…read more I would leave a 0 star if i could, This is me and my wife's first time buying a home/ building and absolutely the worst experience ever. I am not the type to leave reviews but KB has created a crazy amount of frustration Our experience with KB Homes has been extremely frustrating and disappointing. We started this process with clear expectations based on the numbers and information we were originally given, but everything changed after months of time, effort, and emotional investment. From the beginning everything was running smoothly until the second credit pull, it seems there was an error on their end -- our Audi was "missed" on the credit report, even though it has shown up on our credit since March. We verified this with another lender, and I even explained that the Ally Financial inquiry was tied to my wife's car, not mine. Somehow, that was overlooked, and now it's being used against us months later. What makes this worse is that the second credit pull is the first time we're hearing that we'd have to pay off additional debt when that was never brought up as an issue before. KB Said "your DTI is nothing to worry about you make good enough money" after we ran the first credit pull. My bonus income suddenly "doesn't count," even though they verified it directly with my employer. I even paid down a credit card from $13,000 to $3,600, only to be told I now have to completely pay it off to qualify and pay down more. We are in the works of getting our earnest money back but they are essentially refusing to give it back even though the entire reason we even signed up to building this home is off the initial estimate which had "missing" debt. And was changed in a way to make it better even though they planned on changing the estimate months later before we closed. We also don't understand why our when we originally requested for additional seller credit that was denied early in the process, yet now that we're about to back out, suddenly it's available. That feels manipulative. Originally, we were told we qualified for 3.5% down, didn't have to pay off any debt, and our closing costs would be around $9,500 with a $5,000 seller credit. Now, after all this back and forth, that number jumped to nearly $18,000 with a 5% down payment **and** an additional $7,400 of debt payoff. Then after getting more people involved we were told if we closed in November, it would be $9K wiht $10k seller credit , or $11K in December with $5k seller credit-- but still with the debt payoff. The numbers keep changing, and none of it makes sense. Seems as if KB is trying to take advantage of us due to our age and no realtor. We have three kids and were budgeting carefully. These constant changes would leave us completely cash-poor, unable to even furnish the home. What's most painful is that $6,000 earnest money we put down, if we pull out they are saying is gone even though we believe it was there mistake. We feel like we've been strung along, misled, and treated like pawns in a process that should have been transparent and honest. I never leave reviews, but the amount of stress and frustration this has caused is beyond what anyone should deal with when trying to buy/build a home. My recommendation is stay away from KB homes and there Loan department as they are very misleading

I am a Realtor with Coldwell Banker in Frisco TX. I just closed on a home that I had contracted…read morewith Highland to build. To keep it simple let me just say this. As a Realtor I see everything out there and I bought a Highland. I could get a great deal on any builder but the one theme you will see running through the reviews of Highland is their quality and that they stand behind the product. Great people to work with and the company stands behind there warranty. I had a Client who had bought a new home in the same neighborhood as mine. His warranty was over by a few months and he was out of town so he asked me to meet the Highland people and let them in through the garage. Mike from Highland warranty department met me and took one look at the problem and said no problem we will fix it. It took longer to open the home up than for Mike to say he would fix it. THAT is why you buy a Highland.

I am incredibly disappointed in Highland Homes and how our family has been treated. We put down a…read more$30,000 deposit in good faith, fully intending to build our home. Life circumstances changed unexpectedly, and we found ourselves needing to reconsider our plans. We aren't walking away because we casually changed our minds... we are a young family dealing with circumstances we never anticipated. Yet Highland Homes is refusing to return any portion of our $30,000. What is so difficult to understand is that the home can still be sold to another buyer. Highland Homes gets to keep our $30,000 AND ultimately sell the home. How is that not effectively double dipping? Thirty thousand dollars is not insignificant to a family. People lose jobs. Families have emergencies. People have to relocate. Life happens. For a company that speaks so proudly about family and "family values," I am deeply saddened by the complete lack of compassion or willingness to work with us. There should be a reasonable solution that doesn't involve a builder keeping $30,000 from a family and then going on to sell the home anyway. It feels predatory. It feels wrong. And frankly, it feels like we're being punished financially for having circumstances change beyond what we anticipated. We tried to handle this privately. We asked for help. We escalated it and hoped someone within the company would look at our situation like a human being rather than simply pointing to a contract. Instead, the answer remains: Highland Homes keeps our $30,000. I think other families considering building with Highland Homes deserve to know that this is how our family was treated before they hand over a large deposit of their own. I am heartbroken, disappointed, and genuinely disgusted by the way this has been handled.

My house recently flooded and my past experiences with home improvement projects made me very leery…read moreof who to trust. I also didn't want to spend a lot of time managing all the repairs needed for my home. Eric was the answer to all of my prayers, and he guided me through the entire process. When we decided to expand the scope of the project past just the required repairs, he was quick to respond and adjust the plan accordingly. He was incredibly responsive and worked around my schedule. My house is better than it was before the flood and Eric gets the credit for that. He made an awful/stressful situation into something beautiful and I'm incredibly grateful for it.

From the owner: Custom Home Building and Remodeling.read more