Worst builder I've ever worked with. Please steer clear. They don't care about workmanship or…read morequality and you will be left with the bill.

We built our CB Jeni home 5 years ago in Flower Mound,Texas and it was a great experience. (at the…read moretime) Soon after moving in we had problems with our luxury vinyl flooring popping up in two different places. We reported it and they came out to fix it. After "fixing it" it popped back up again a few weeks later! They came back out Two more times and "Fixed" the problem. And then the warranty ran out and the problem remained!!! Turned out the floor was so uneven that nothing would have stayed on that floor. It was half an inch too high in some places and too low in other places! The people who laid the new tile said it was "Terrible Construction"!!! Then after living here for 3 years we had an all out termite infestation. The exterminator said the builder probably did NOT use treated wood!!! That's why we got termites so quickly and so bad! Right NOW our house is a complete Mess because a pipe in the attic running from the air conditioning unit has been leaking for Months!!! Not because it burst but Because the Pipe was NOT long enough. During construction instead of getting a proper fitting pipe they just glued it together!!! And guess what? It didn't hold!!! And now I am looking at over $5000+ in damages!!! ... I would "NEVER" recommend this Builder!!!

We had a great experience with Shaddock Homes! Communication and timeliness were excellent…read morethroughout and we really appreciated the effort everyone put in to help us along the way. We would definitely recommend Shaddock Homes, especially Bailey, Alex, and George. Thank you for making the experience such a positive one!

Jay B in the warranty team helped us a lot at purchase and over the years!…read more Overall, we've had a great experience and it's also great that the Shaddock team keeps supporting us.

builder quality, especially the brick is not great. My gas meter distance to the outside electric…read moremeter is not to code. I had to put in my own french drain. The 3 car garage had a wall in the back which limit the parking of a car. So it is really only a 1 1/2 car garage. My front brick is cracked by the garage and the side corner of my house has a very large mortar joint that has cracked. The house is only 8 years old but should not have mortar falling out the brick. Cannot recommend any homes built by Perry Homes. Mine is in Argyle. Linda Solt 972 955 1005

One of the highest quality builders I have ever had the pleasure of building with…read more Their attention to paired with a of customer I've never experienced before really shown through as to the quality and experience of the Britton Homes product.

The entire team at Landon Homes has been incredible from start to finish. There are many people to…read morewhom I want to give a shout out. First, Taylor, the community manager at the time that I was looking for my home was one of the best managers I have worked with. I had toured several properties and spoken to many managers, but he was incredibly personable, genuine, and made me feel comfortable. I truly felt he worked on my behalf to make it possible for me to own a home that I am happy to be in. He was attentive, kind, and prompt. He entertained the myriad of questions I had with exemplary grace. If he didn't know something or wasn't sure, he took the time to find the answers and explain it to me. I credit Taylor's representation of Landon Home's culture as a factor in the decision-making process. Homebuying is as emotional a process as it is financial. Thank you Taylor! Rhapsody was immensely helpful and an important point of contact throughout the process of building our home. She was just as patient, courteous, and attentive as Taylor was and I felt that she was always ready to assist us when needed. She kept us up to date weekly with information as needed and was always quick to address anything we had questions about. She always went one step further than required of her and I think that speaks volumes. I also want to shout out Mattison as she was someone who stepped up to help here and there! Our builder was Philip and he was paramount to the process. Philip was knowledgeable, thorough, detail-oriented, straightforward, and practical. All the things that you want in a builder. He expertly guided us through our options and choices, making recommendations and offering helpful advice that helped us fine tune our home to our liking. He triple-checked our personal touches to ensure that things were where we wanted them. He made himself available to us if we had questions and honored the things he said he would. I was pleased by his work and months later, still enthralled with our new home. Finally, after we closed on the home, there was a smooth transition to the warranty team. Never have I worked with such a dedicated warranty team! For the few things that have come up, Vicki, Jackie, Alison, and Henry have been incredible. Henry and the team work almost ridiculously fast to solve issues. They have never shied away from any issue, and I feel they welcome the opportunity to serve and improve things. The team is proactive and repeatedly check back in to ensure that the overall process is going well and timely. They are so prompt and execution by the vendors is always top notch. Fixes aim for long-term success and quality of the work is excellent. This team has redefined what a warranty experience should be, and I am thankful for it. All of these people who represent Landon Homes have been a pleasure to work with. From the initial tour to months after closing, the level of care and professionalism has remained high. I cannot recommend them enough to anyone looking for a quality home and a team that truly stands behind their work.

DO not buy a home from Landon. They over-promise and under-deliver. Their contract is THE most…read moreskewed contract completely in their favor. They took my $32,500 deposit/earnest money. At one point said they would return a portion because they incurred costs of $10,400 in building permit, $1400 structural foundation, $900 blueprint cost, $950 Design Center cost. I called the city to see if the permit had been paid and IT HAD NOT! Landon Homes wanted to deduct that $10,400 cost when they never paid it. I have all proof from the Frisco City Etrakit system. No disclosure about their relationship with Cinch Lending.

I read previous reviews regarding issues with the house and lack of responsiveness for the warranty…read morerequests. My experience has been the complete opposite. The warranty rep is very quick and so are the contractors. YES, there were some issues but most have been fixed very quickly.

THEY SOLD THE HOUSE OUT FROM UNDER ME - Megatel Builders (Saint Tropez, Huffman, TX)…read more I signed a valid, binding contract with Megatel Builders for a 5-bedroom Annabelle-style home in the Saint Tropez community in Huffman, Texas. I was fully committed and actively moving toward closing, with only a minor, non-material lender issue that could've been resolved with a brief extension -- nothing that should have invalidated the contract. Instead of working with me in good faith (as most reputable builders do), Megatel abruptly and unilaterally canceled the contract, without warning. The contract was never formally terminated by either party -- it was still active and enforceable. To make matters worse, I soon found out they had already sold the home to someone else, even while I was actively working with an alternative lender. They sold the house out from under me, while holding on to my earnest money deposit and refusing to pay the $500 owed to me under Paragraph 5, Section G of their own contract -- despite it being clearly outlined in writing. Instead, they claimed they would "transfer" my deposit to another home. But they had no comparable property available. The only other 5-bedroom option was priced far above my budget, making the offer meaningless and misleading. Additional issues included: A termination agreement that was never signed by the builder, making it legally invalid. The form listing "N/A" for the new property address -- proof there was no replacement home offered. Their in-house lender, Sina Goljoei of MCI Mortgage, constantly gave conflicting information -- telling me one thing, and telling the builder and sales agent something completely different. This only escalated the confusion and contributed to the breakdown. What made the situation even more disappointing was the behavior of their sales agent, Denise Warstler. When I brought up minor concerns early in the process, she reassured me repeatedly with statements like: "I would never work for a builder who does dishonest business." "I would never allow something horrible to happen to one of my clients." "I'm here to work for you." But when the issue escalated, she dismissed a solution I brought to her immediately, claimed "they won't go for it," and later admitted they had already resold the home -- while I was still actively working on financing with a different lender. When asked to speak with the builder on our behalf, she refused, showing her priority was with the builder, not us. BUYERS BE WARNED - EXERCISE EXTREME CAUTION If you're considering purchasing a home with Megatel Builders, especially in Saint Tropez or Huffman, know this: A signed contract does NOT guarantee you'll get the home. You may have your earnest money withheld, even if they cancel on you. Their sales team and lender may not advocate for you, no matter what they say. And if things go sideways, you'll be the one left paying the price. I'm now forced to spend even more money to hire an attorney and take legal action to recover the funds I'm rightfully owed -- money I never should've had to fight for in the first place. Their mishandling of this situation has caused not just financial loss, but undue stress and time wasted. As a public servant, I find this particularly appalling. Builders often claim to appreciate veterans, police officers, firefighters, and paramedics -- but this experience shows the opposite. If you're someone who serves the community, I urge you: stay far away. Take this as your warning. Don't assume you'll be treated fairly. Read everything carefully, seek independent legal guidance, and be ready to protect yourself -- because Megatel won't.

We were building a home In Princeton Estates…read more I would leave a 0 star if i could, This is me and my wife's first time buying a home/ building and absolutely the worst experience ever. I am not the type to leave reviews but KB has created a crazy amount of frustration Our experience with KB Homes has been extremely frustrating and disappointing. We started this process with clear expectations based on the numbers and information we were originally given, but everything changed after months of time, effort, and emotional investment. From the beginning everything was running smoothly until the second credit pull, it seems there was an error on their end -- our Audi was "missed" on the credit report, even though it has shown up on our credit since March. We verified this with another lender, and I even explained that the Ally Financial inquiry was tied to my wife's car, not mine. Somehow, that was overlooked, and now it's being used against us months later. What makes this worse is that the second credit pull is the first time we're hearing that we'd have to pay off additional debt when that was never brought up as an issue before. KB Said "your DTI is nothing to worry about you make good enough money" after we ran the first credit pull. My bonus income suddenly "doesn't count," even though they verified it directly with my employer. I even paid down a credit card from $13,000 to $3,600, only to be told I now have to completely pay it off to qualify and pay down more. We are in the works of getting our earnest money back but they are essentially refusing to give it back even though the entire reason we even signed up to building this home is off the initial estimate which had "missing" debt. And was changed in a way to make it better even though they planned on changing the estimate months later before we closed. We also don't understand why our when we originally requested for additional seller credit that was denied early in the process, yet now that we're about to back out, suddenly it's available. That feels manipulative. Originally, we were told we qualified for 3.5% down, didn't have to pay off any debt, and our closing costs would be around $9,500 with a $5,000 seller credit. Now, after all this back and forth, that number jumped to nearly $18,000 with a 5% down payment **and** an additional $7,400 of debt payoff. Then after getting more people involved we were told if we closed in November, it would be $9K wiht $10k seller credit , or $11K in December with $5k seller credit-- but still with the debt payoff. The numbers keep changing, and none of it makes sense. Seems as if KB is trying to take advantage of us due to our age and no realtor. We have three kids and were budgeting carefully. These constant changes would leave us completely cash-poor, unable to even furnish the home. What's most painful is that $6,000 earnest money we put down, if we pull out they are saying is gone even though we believe it was there mistake. We feel like we've been strung along, misled, and treated like pawns in a process that should have been transparent and honest. I never leave reviews, but the amount of stress and frustration this has caused is beyond what anyone should deal with when trying to buy/build a home. My recommendation is stay away from KB homes and there Loan department as they are very misleading

I am incredibly disappointed in Highland Homes and how our family has been treated. We put down a…read more$30,000 deposit in good faith, fully intending to build our home. Life circumstances changed unexpectedly, and we found ourselves needing to reconsider our plans. We aren't walking away because we casually changed our minds... we are a young family dealing with circumstances we never anticipated. Yet Highland Homes is refusing to return any portion of our $30,000. What is so difficult to understand is that the home can still be sold to another buyer. Highland Homes gets to keep our $30,000 AND ultimately sell the home. How is that not effectively double dipping? Thirty thousand dollars is not insignificant to a family. People lose jobs. Families have emergencies. People have to relocate. Life happens. For a company that speaks so proudly about family and "family values," I am deeply saddened by the complete lack of compassion or willingness to work with us. There should be a reasonable solution that doesn't involve a builder keeping $30,000 from a family and then going on to sell the home anyway. It feels predatory. It feels wrong. And frankly, it feels like we're being punished financially for having circumstances change beyond what we anticipated. We tried to handle this privately. We asked for help. We escalated it and hoped someone within the company would look at our situation like a human being rather than simply pointing to a contract. Instead, the answer remains: Highland Homes keeps our $30,000. I think other families considering building with Highland Homes deserve to know that this is how our family was treated before they hand over a large deposit of their own. I am heartbroken, disappointed, and genuinely disgusted by the way this has been handled.

I purchased a Highland Homes new build, completed in 2023. Within under 2 years, the front door…read morebegan to crack, split, and leak a thick, sticky, sap-like material on the exterior side -- clearly not normal for a new home. I had multiple professional door contractors inspect it, and they all confirmed the same thing: the door was not properly sealed or finished at the factory, and was deteriorating due to a manufacturer defect, not homeowner neglect. The home had only been lived in for about 16 months, and there is no scenario where a properly constructed and sealed exterior door fails like this so quickly. So I submitted a warranty request to Highland Homes. Their first response was to deny responsibility, claiming "no routine door maintenance" had been performed -- which is both inaccurate and irrelevant when the failure is due to poor manufacturing. Most exterior doors don't require routine maintenance this early, especially when factory-finished. I then requested a second opinion and took more time off work for an in-person inspection with Highland's warranty rep, Brad. When he arrived, he didn't even inspect the door -- instead, he told me they couldn't help because the home's warranty had not been transferred to me when I bought the house as a second owner. Frustrated but willing to work with them, I asked: "If I go through the process of getting the warranty transferred properly, can you then help?" Brad clearly said yes, and that as long as the warranty was transferred before the August 30, 2025 expiration, I'd be covered. So I jumped through every hoop -- contacting the seller, the real estate agent, and the warranty company to get the transfer completed. I wasted significant time and energy, only to be told after the fact that Brad had changed his story and now claims this is a "homeowner-resolved issue only." So which is it? What's worse is that this entire conversation -- where Brad confirmed help would be available after a successful transfer -- was recorded on my Ring doorbell camera. It proves everything I've stated here. At this point, I feel misled and completely disrespected. This experience was not only unprofessional, it was deceptive, and shows how Highland Homes shifts responsibility and makes empty promises to avoid honoring legitimate claims. I'm sharing this experience so others know what to expect when something goes wrong in a Highland home. If Highland would like to make this right, I'm more than willing to discuss it. But until then, I'll continue sharing this honest experience -- supported by video evidence -- on every relevant platform to help others avoid the same mistake.

My house recently flooded and my past experiences with home improvement projects made me very leery…read moreof who to trust. I also didn't want to spend a lot of time managing all the repairs needed for my home. Eric was the answer to all of my prayers, and he guided me through the entire process. When we decided to expand the scope of the project past just the required repairs, he was quick to respond and adjust the plan accordingly. He was incredibly responsive and worked around my schedule. My house is better than it was before the flood and Eric gets the credit for that. He made an awful/stressful situation into something beautiful and I'm incredibly grateful for it.

From the owner: Custom Home Building and Remodeling.read more