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    Wald Custom Homes

    5.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    8 years ago

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    Landon Homes - Lexington Impression Kitchen

    Landon Homes

    (44 reviews)

    The entire team at Landon Homes has been incredible from start to finish. There are many people to…read morewhom I want to give a shout out. First, Taylor, the community manager at the time that I was looking for my home was one of the best managers I have worked with. I had toured several properties and spoken to many managers, but he was incredibly personable, genuine, and made me feel comfortable. I truly felt he worked on my behalf to make it possible for me to own a home that I am happy to be in. He was attentive, kind, and prompt. He entertained the myriad of questions I had with exemplary grace. If he didn't know something or wasn't sure, he took the time to find the answers and explain it to me. I credit Taylor's representation of Landon Home's culture as a factor in the decision-making process. Homebuying is as emotional a process as it is financial. Thank you Taylor! Rhapsody was immensely helpful and an important point of contact throughout the process of building our home. She was just as patient, courteous, and attentive as Taylor was and I felt that she was always ready to assist us when needed. She kept us up to date weekly with information as needed and was always quick to address anything we had questions about. She always went one step further than required of her and I think that speaks volumes. I also want to shout out Mattison as she was someone who stepped up to help here and there! Our builder was Philip and he was paramount to the process. Philip was knowledgeable, thorough, detail-oriented, straightforward, and practical. All the things that you want in a builder. He expertly guided us through our options and choices, making recommendations and offering helpful advice that helped us fine tune our home to our liking. He triple-checked our personal touches to ensure that things were where we wanted them. He made himself available to us if we had questions and honored the things he said he would. I was pleased by his work and months later, still enthralled with our new home. Finally, after we closed on the home, there was a smooth transition to the warranty team. Never have I worked with such a dedicated warranty team! For the few things that have come up, Vicki, Jackie, Alison, and Henry have been incredible. Henry and the team work almost ridiculously fast to solve issues. They have never shied away from any issue, and I feel they welcome the opportunity to serve and improve things. The team is proactive and repeatedly check back in to ensure that the overall process is going well and timely. They are so prompt and execution by the vendors is always top notch. Fixes aim for long-term success and quality of the work is excellent. This team has redefined what a warranty experience should be, and I am thankful for it. All of these people who represent Landon Homes have been a pleasure to work with. From the initial tour to months after closing, the level of care and professionalism has remained high. I cannot recommend them enough to anyone looking for a quality home and a team that truly stands behind their work.

    DO not buy a home from Landon. They over-promise and under-deliver. Their contract is THE most…read moreskewed contract completely in their favor. They took my $32,500 deposit/earnest money. At one point said they would return a portion because they incurred costs of $10,400 in building permit, $1400 structural foundation, $900 blueprint cost, $950 Design Center cost. I called the city to see if the permit had been paid and IT HAD NOT! Landon Homes wanted to deduct that $10,400 cost when they never paid it. I have all proof from the Frisco City Etrakit system. No disclosure about their relationship with Cinch Lending.

    Wald Custom Homes - homedevelopers - Updated October 2026

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