I wanted to drop a review for shaddock homes in the DFW area. Amazing experience building a home…read morewith them. From Jackie in the office, pre sale questions and everything in between up to closing and beyond was great. She answered any and all questions we had on the build. Michael was on the spot all through the build process and even post closing to help with any issues that arose and fixed them quickly the first time. Bailey helped after closing with any warranty issues that snuck up and even made multiple calls to me after closing just to be sure we had no more issues. Everyone at shaddock has been a class act. Hugely recommend if you need a builder.

We had a fantastic experience working with this team, and I want to especially recognize Kenneth…read more(Ken) in Sales, Sam the Builder Manager, and Bailey from the Warranty team. Ken was knowledgeable, patient, and transparent throughout the sales process. He made everything easy to understand, never pressured us, and truly had our best interests in mind. Sam, the Builder Manager, did an excellent job overseeing construction. He was professional, responsive, and detail-oriented, making sure everything was done right and addressing questions promptly. Bailey, our Warranty contact, has been outstanding as well. He was quick to respond, courteous, and very helpful in resolving any post-move-in items. It's reassuring to know the warranty side is handled by someone who genuinely cares. Overall, this team went above and beyond. Their communication, professionalism, and commitment to quality made the entire experience smooth and stress-free. Highly recommend working with Ken, Sam, and Bailey--they truly make a difference.

Had some guys over to handle the new flooring in the hallway. They just showed up, got straight to…read morethe job, and didn't leave a mountain of dust behind when they finished. The floors look solid and the price was exactly what we talked about upfront.

I used Jay to install a new kitchen sink and gas stovetop…read more Although the project got started later than I wanted, Jay was always responsive when asking for updates. He provided guidance on which appliances to buy and measurements, even finding a model that worked for my kitchen. He was kind and helpful throughout the whole process. And the installation (and clean up) was executed well.

I want to show my gratitud to Tiffany, she has been a blessing during our move to Texas. We moved a…read morecouple of months ago and we contacted her since we were out of state and she worked for us trying to find a perfect home for us. When we finally arrived to TX she was very helpful walking us through all the pros and cons of every single property we saw.. she was very friendly, and easy to comunicante, always there to answer any questions or concerns. When we finally found our home she help us with everything we needed. Even after closing she has been helpful with any questions we have along the way. If you want someone that really wants to help and very knowledgable. Tiffany is the one. Thank you Tiffany

Tiffany helped my husband and I buy our first house. She didn't just show…read more us houses she helped us learn the area so we could truly find the house perfect for us! She explained everything so we weren't lost or nervous about anything. Helped us make educated decisions and recommended professionals for possible repairs. Tiffany even battled for days for us and made sure we secured an amazing price! We will definitely use Tiffany again when it's time for more space!!!

My house recently flooded and my past experiences with home improvement projects made me very leery…read moreof who to trust. I also didn't want to spend a lot of time managing all the repairs needed for my home. Eric was the answer to all of my prayers, and he guided me through the entire process. When we decided to expand the scope of the project past just the required repairs, he was quick to respond and adjust the plan accordingly. He was incredibly responsive and worked around my schedule. My house is better than it was before the flood and Eric gets the credit for that. He made an awful/stressful situation into something beautiful and I'm incredibly grateful for it.

From the owner: Custom Home Building and Remodeling.read more

The entire team at Landon Homes has been incredible from start to finish. There are many people to…read morewhom I want to give a shout out. First, Taylor, the community manager at the time that I was looking for my home was one of the best managers I have worked with. I had toured several properties and spoken to many managers, but he was incredibly personable, genuine, and made me feel comfortable. I truly felt he worked on my behalf to make it possible for me to own a home that I am happy to be in. He was attentive, kind, and prompt. He entertained the myriad of questions I had with exemplary grace. If he didn't know something or wasn't sure, he took the time to find the answers and explain it to me. I credit Taylor's representation of Landon Home's culture as a factor in the decision-making process. Homebuying is as emotional a process as it is financial. Thank you Taylor! Rhapsody was immensely helpful and an important point of contact throughout the process of building our home. She was just as patient, courteous, and attentive as Taylor was and I felt that she was always ready to assist us when needed. She kept us up to date weekly with information as needed and was always quick to address anything we had questions about. She always went one step further than required of her and I think that speaks volumes. I also want to shout out Mattison as she was someone who stepped up to help here and there! Our builder was Philip and he was paramount to the process. Philip was knowledgeable, thorough, detail-oriented, straightforward, and practical. All the things that you want in a builder. He expertly guided us through our options and choices, making recommendations and offering helpful advice that helped us fine tune our home to our liking. He triple-checked our personal touches to ensure that things were where we wanted them. He made himself available to us if we had questions and honored the things he said he would. I was pleased by his work and months later, still enthralled with our new home. Finally, after we closed on the home, there was a smooth transition to the warranty team. Never have I worked with such a dedicated warranty team! For the few things that have come up, Vicki, Jackie, Alison, and Henry have been incredible. Henry and the team work almost ridiculously fast to solve issues. They have never shied away from any issue, and I feel they welcome the opportunity to serve and improve things. The team is proactive and repeatedly check back in to ensure that the overall process is going well and timely. They are so prompt and execution by the vendors is always top notch. Fixes aim for long-term success and quality of the work is excellent. This team has redefined what a warranty experience should be, and I am thankful for it. All of these people who represent Landon Homes have been a pleasure to work with. From the initial tour to months after closing, the level of care and professionalism has remained high. I cannot recommend them enough to anyone looking for a quality home and a team that truly stands behind their work.

I am a current resident at Magnolia Landing, a Landon Homes-built neighborhood in Rowlett. Myself…read moreand every neighbor I've interacted with has had a very poor experience working with Landon Homes. It is very obvious that they care more about the bottom line, even when it comes at the expense of the people whose homes they're building. The most recent example of this pattern of behavior is their decision to suddenly introduce a totally new style of home that will ruin the value of the homes in the neighborhood in the long term. Our neighborhood is currently all cement siding homes; they have built a new home that is half brick and half siding. This is a model home they intend on using for sales in another neighborhood nearby. When one of our neighbors pointed out that our HOA agreement doesn't allow for this divergence (after the model was built), Landon's response is to change the HOA agreement so they can continue. If you're considering a Landon home, I urge you to look elsewhere. Between the flat out lies they told us several of neighbors (such as there would be a playground or park), their selection of vendors to maintain the neighborhood (our HOA service is higher than most around with no pool/clubhouse and most of our areas that are to be maintained are filled with dead grass and trees despite numerous requests to have it fixed), and their general disregard for issues and concerns brought up by their customers, you're in for a nightmarish experience. While building a home is stressful, Landon makes it even worse. I'd recommend checking out literally any other builder.

We built our CB Jeni home 5 years ago in Flower Mound,Texas and it was a great experience. (at the…read moretime) Soon after moving in we had problems with our luxury vinyl flooring popping up in two different places. We reported it and they came out to fix it. After "fixing it" it popped back up again a few weeks later! They came back out Two more times and "Fixed" the problem. And then the warranty ran out and the problem remained!!! Turned out the floor was so uneven that nothing would have stayed on that floor. It was half an inch too high in some places and too low in other places! The people who laid the new tile said it was "Terrible Construction"!!! Then after living here for 3 years we had an all out termite infestation. The exterminator said the builder probably did NOT use treated wood!!! That's why we got termites so quickly and so bad! Right NOW our house is a complete Mess because a pipe in the attic running from the air conditioning unit has been leaking for Months!!! Not because it burst but Because the Pipe was NOT long enough. During construction instead of getting a proper fitting pipe they just glued it together!!! And guess what? It didn't hold!!! And now I am looking at over $5000+ in damages!!! ... I would "NEVER" recommend this Builder!!!

We bought a home from Normandy Homes in Oct. 2015. Normandy & CB Jeni the same builder. We had…read moreseveral issues with Normandy during our build process. First, they used the cheapest windows there are, PlyGem. Comes with a 1-yr warranty! Really? I tried to get them to let me pay to upgrade...No. I've now replaced 11 windows where the seal has failed. Next, my driveway is already cracking & breaking up, showing the re-bar in places. Sorry, 1-yr warranty! These are just a couple of the items. Bottom-line, plan on spending extra with these guys. Not sure I consider them a reputable builder--