This business is such a pleasure to work with. They came on time, called me back when they said they would, and when I had a concern they came back to look at the job again the same day that I called. This is the termite company I'll use again if I have a problem or am buying or selling a house. Thank you John, Jeff, and Ceasar. read more

These guys are great!! They came and treated termites. Super nice and not pushing to upcharge on unnecessary work. I would highly recommend them!! read more

John and Sho are excellent and takes pride in their work and customer service!!! We have used them for many, many years for various projects at various properties as their pricing is reasonable. We were very hesitant to fumigate our current house as our roof is made of tiles that were found "defective" and therefore discontinued - we don't have any spare tiles. We also have solar panels to boot. Any extensive damage to our roof tiles would require us to replace the entire roof AND solar panels. John was very honest and transparent. He visited us multiple times to ensure he could do the fumigation with minimal damage (as damage of tile roofs is unavoidable) and to ensure the fumigation was going as planned. Tri-Pacific Termite came through. Quite a bit of time was spent carefully preparing and protecting the roof. Damage was very minor and minimal and the team cleaned up well. We are extremely pleased with their work and highly recommend Tri-Pacific Termite. read more

Inspector Sho did a great job of addressing issue and doing follow ups. He is very easy to talk to and honest. Highly recommend him if you are looking for a professional and honest source of termite works. read more

Tri-Pacific Termite really know their stuff! They are the best treatment around for termites & they noticed & asked about Carpenter bees & saved us from years of bee damage! More than fair prices, great & thorough work, plus fun, good people! We highly recommend!! read more

I totally recommend this company professional crew and reasonable cost! They are so Professional , Honest and Good company! Professional crew specially, Luis Robles and his assistant performed great job inspecting my attic! Thank you Luis for job well done!!!! Ms. Issa read more

This is the absolute worst company I've ever dealt with. Completely dishonest and fraudulent. We had them do approximate $20,000 worth of termite work when we bought our new home. A couple years later we started to see evidence of dry rot and termites. When we called them to check it out, they wanted to charge us significant fees to "re-inspect". We found this to be extremely disappointing and somewhat offensive. Rather than pay them again, we found three other companies that would do no cost inspections and engaged them to do so. What we found was horrifying. All three companies told us that TRI-Pacific had deliberately concealed significant dry rot on load bearing beams by covering them up with new exterior wood. Dry Rot is a Fungus that continues to grow if not removed, and therefore this had caused it to spread throughout our entire deck and into the main structure. While the deck and beams are the biggest issues, all three companies found numerous other instances in which dry rot and termites were "hidden" rather than dealt with. All three inspectors stated that they had never seen such gross fraud and negligence, and all three recommended we file a complaint with the Structural Pest Control Board. Before doing so, we contacted Tri-Pacific to tell them what we had learned and give them the opportunity to make it right. Unfortunately, they made no attempt to make it right. We then got repair estimates from two licensed contractors who also reported that TRI-Pacific had fraudulently "covered up" rather than properly do the work they were paid to do. Bottom line, this will now cost us 3 times what we originally spent to repair, since dry rot spreads and the situation has gotten much worse over time. Do yourself a big favor avoid these guys. They're crooks and they're dangerous. Don't trust them with your home. read more

Tri-Pacific Termite - Dry Rot beam hidden my new exterior wood - courtesy of Tri-Pacific - Pest Control Near Me - Montrose, California

I had my home fumigated which included my deck. The fumigation process went well but having my deck rebuilt was exceptional. I highly recommend Tri-Pacific if you need fumigation and especially your deck. Well done! read more

Tri-Pacific Termite - Pest Control Near Me - Montrose, California

I called Tri-Pacific because a neighbour recommended them as very thorough and I can only confirm that. The inspection was more detailed than what I'd seen from another company, and also the findings were more detailed, including small spots that others might have overlooked, but for a good price too. I asked many questions and went through every finding with them, they came out multiple times, always friendly and responsive, until I understood it all. The jobs were all done very professionally and thoroughly - great service overall! read more

Ethical, Honest and Professional, that is what you get when you have a termite inspection done by Tri-Pacific. This company is the cat's meow! ("The cat's meow," an expression referring to something that is considered outstanding; coined by American cartoonist Thomas A. Dorgan (1877-1929). If you need a termite inspection or work done, you can't do any better. My realtor had suggested a different company but when I read their reviews I said no way. I found Tri-Pacific and am so glad I opted to use them. High 5's and a 5 star rating for Jeff (the owner), Andrew and Carlo they are all top notch. read more

Everyone that I've worked with at the company has been very thorough. I had numerous inspections done of my home prior to Contracting with Tri- Pacific. Their inspection was by far the most thorough and pictures were very detailed. All of their employees were very polite and also took the time to explain what they were doing while onsite. There were some repairs that needed to be done two days prior to the house actually being tented. The day work began the owners themselves actually came out to walk with the workers pointing out exactly where and what needed to be done. I would definitely use them again and would recommend them to anyone who actually needs termite services. Much thanks! read more

Very happy with the service and attention to detail with Jeff at Tri-Pacific. Would definitely recommend working with him. He was very accommodating to our busy schedules, explained the process A-Z, and even handled the post inspection himself. I had never fumigated before and was really looking for someone I can trust and someone who would give me a good price. Jeff was great!! Thank you Jeff! read more

Tri-Pacific Termite was great - super-professional in both the assessment and quoting process, and also when the work was actually performed. They brought two teams, one for treatment and a second one to replace finish the damaged wood. Both teams were knowledgeable, professional and fast! Impressed with their work and integrity. read more

They should be a Ten Star Company because they are the best termite company in the area. I have been referring Tri-Pacific Termite Company to my business associates, home sellers/buyers, friends and family for the past 12 years and would be lost without them. As busy as they are, they always make me feel like I am their only customer. They answer the phones and are very attentive to questions and quick to respond intelligently. The owners are down-to-earth and treat others as they would like to be treated. Above all, Tri-Pacific Termite Company is always honest and they never find termite damage that is simply not there. They take care of business with integrity, knowledge and skill. This company is vital to my customers and I wish every business had the same practices and principals as Tri-Pacific Termite. I never hesitate when recommending them and will continue to do so for years to come. read more

Jeff McCauley at Tri Pacific was awesome and easy to work with during our escrow process and even after closing. He was available to answer all my questions, and did a great job taking care of all the repairs at a fair price. Easy to work with. Highly recommend! read more

Tri Pacific Termite. Hands down the best company to hire when looking for an inspection or work done to your home. They were swift, precise and on time. They explain exactly what needs to be done and in a way everybody and understand. I was very pleased with the level of service and communication as they always pick up the phone. I will definitely be using them again. Ask for Jeff, hes the man. read more

If I could give six stars I would. Every member of the Tri-Pacific team is totally professional and a pleasure to work with. They took the time to walk through all of their findings and explain exactly what needs to be done. As it happened , I had already gotten an estimate and inspection report from another termite company. Tri-Pacific confirmed the other inspector's work and did all the required remediation for about half the cost. Then after the job was done, Jeff, the owner, called me up make sure I understood small moisture issue that, although not urgent, might warrant some further attention. To help me understand it better, he offered to send a man out, free of charge, to go back to the crawl space to take photos. Now how awesome is that! read more

These guys are the best!! Honest and reliable. When I was selling my home they came out and did a thorough inspection. After owning my house for 20 years of course I needed some work done. They had to do about $15,000 worth of work because I had 3 balconies that had a lot of dry rot and termites that had also gone under the floor boards. I had already moved to my new house and needed escrow to close in 30 days.They did the work fast and took pictures of everything. They had great communication and were always on time. They would take pictures of all the dry rot and termite damage they found and email the pictures to me. They insisted that I come by the house to see first hand what they had found and how it was being fixed. I was amazed at how wonderful they put everything back together. I had bleached hardwood floors and there was no evidence that they were even torn out. I know it was because I saw the boards underneath that were replaced. The balconies came out perfect and they even matched the paint. They were able to get all the work done so escrow could close on time. This made the new owner happy and made me look good because I was able to keep to the time promised for them to move in. I work as a realtor so I feel confident in always recommending Tri-Pacific. I know they are honest and get the work done on time. read more

Tri-Pacific Termite has provided excellent service again. I've used them before so I am a very satisfied repeat customer. Jeff at the office got everything off to a good start with setting the appointment and then later providing competitive pricing for services after the free inspection. James was prompt and thorough for the inspection, and likewise later for the extermination work. Carlo was also prompt and thorough for the wood repair work. And I like his workmanship. Good people, good work and good prices - as good as it gets!!! read more

a bunch of flakes. missed the first appointment. rescheduled--the earliest they could do was 6 days later. i took off of work, they never showed. i called and they said, "we tried to call you--we can't make it until next week." read more

We bought a house and the seller did the termite inspection with Tri-Pacific Termite Control. They saw no need to tent the house, even though it would have been the perfect time. Upon moving in we found flooring destroyed by termites, termites in the ceiling, termites flying in the kitchen. I called Tri-Pacific and John McCauley came out, he was fine and offered to spot treat problem areas. He was courteous and professional. I called back to schedule spot treating and his son (maybe Jeff) came out and refused to treat the problem areas even though I showed him evidence of termites - poop and pictures. He came out, had a beam replaced, never treated the area and said he would vacuum because it was old debris. When they showed up, they didn't even bring a vacuum, they had to use ours. Jeff was not pleasant to work with. Well, every 2 weeks we find new evidence of both drywood and subterrenean termites. We had another company come out and they found multiple active infestations in the house. We have to tent and treat subterranean termites. When I called to talk to John McCauley, the female receptionist asked me why I need to talk to him and refused to let me communicate with him. This company is so incredibly dishonest. If they do your inspection DO NOT TRUST THEM. Hire someone else. We are out THOUSANDS of DOLLARS because we have to move out and home our pets for multiple days. They are chummy with sellers agents and not responsible. This is our home and they were so disrespectful and dishonest with their work. read more

Honest, professional, responsive, this is the best termite company I've worked with in my 17 years as a real estate agent and I've used many. Jeff was able to accommodate our needs at every turn, gave us great advice and service, going beyond the call. read more

I've been using the services of Tri-Pacific Termite for decades now, since I purchased my apartment building in Los Feliz. Some of the reasons why I won't even consider calling another company: they are ready to accommodate my schedule and work around my tenants; they are fast and reliable, and back up their work with a guarantee; the offer me alternatives to any particular siutation; and, to top it off, are some of the nicest, most congenial folks I've worked with in my 38 years as a property owner. Plus, most important of all, they get the job done right! read more

Very happy with this company. The guy that came out (Jeff) was super professional and very honest and gave me multiple options of treatment. We ended up doing some spot treatments for now and will be doing a full fumigation during the holidays. I had some other companies come out and give me their "sales pitch" and tried to make me do the work that day. I never got that feeling from TRI-Pacific. They made me feel very comfortable. Definitely recommend these guys. read more

James showed up on time (early actually) to re-inspect a job they did 10 months ago. No signs of any termites and that's all I wanted to hear. The warranty is for two years so I'll have them out again once more before that two year mark, and hope I get James again. Great people skills, and anyone I've dealt with on the phone at Tri Pacific has been professional and informative. Our realtor of 30 years has always used Tri Pacific so that's good enough for me. I'd def recommend them. read more

I recommended Tri-Pacific to a friend after having them once. I was pleased with their inspection, and I think they do a good job on inspection - but - the contractor did NOT do the repiar job and Tri-Pacific did NOT stand behind his work (or lack of). First they suggested my friend deal directly with their contractor (which shocked her, she paid Tri-Pacific, not a contractor to them). After 2+ months of calls and emails they finally (and begrudingly) agreed to reimburse her the money that she got a quote on from another company. This was distressing and should have been resolved differently. read more

We used Tri-Pacific as they were the original termite company used when we were closing escrow on our home. Jeff and his team are honesty and reliable and showed up on time! We were very satisfied and will continue to use Tri-Pacific for our termite needs! read more

Tri-Pacific Termite is the best termite company, that no one seems to know about. I was referred to them by My Realtor, and they gave me a FREE inspection, found termite damage in a part of the house I never knew existed and they fixed the damage without disrupting my life. Oh and they were very reasonable, and didn't collect until my escrow closed. so far everyone My Realtor referred was top notch, but these guys seem to go the extra mile! Thank you Tri-Pacific! read more

The worst termite company from my bad experience . I don't recommend them to all people. They don't care about their customers

I have used Tri-Pacific for 30+ years. John McCauley, the owner is a contractor, knows virtually everything related to termites, dry rot, or water related issues. He has worked with clients of mine on small jobs or large projects. He is fair in his pricing, will always fit my clients in, and has saved several deals by working with issues other companies were not going to deal with properly. His staff and their workers are personable, and very hardworking. I am so pleased that 31 years ago another agent told me to call them. They saved that deal and have continued to perform in an exceptional manner ever since then. read more

These guys helped me out with a pinterest wood project gone wrong! My fireplace decoration made of old logs became infested. They fumigated it at no cost. Really nice guys. Called me twice to let me know when I could pick it up when I didn't call back that day(on vacation). Now I can decorate for Christmas without worrying about the bugs! read more

I used this company more than 20 times for different properties. Always reliable and always trying to come ASAP. Have no complains

Tri-Pacific Termite Control (a.k.a. tptermite) is the best company in the region by far! I appreciated dealing with one firm to handle fumigation, termite remediation/repair, and carpentry. They were so professional! They identified and pointed out the deficiencies and the most effective repairs. They were patient and educated me in what was needed AND what was not needed/effective. For instance, they focused on protecting the house and did not try to sell me an ineffective land treatment package. They called ahead each time. They arrived on time each time. Inspection. Itemized detailed proposal. Fumigation. Repairs. Report. Done! The carpentry was done right. It was aesthetically matched to the home, primed, etc. Termite treatment and carpentry worked together! They communicated with each other and with me. With days of rain forecast, they kept on top of the weather and got in in-between storms to ensure we would be able to close escrow on time! They worked with the lender to ensure the lender understood what was done (far beyond what was on the termite report from another vendor provided by the seller) and got the termite clearance report in FAST! Jeff, John, James, Carlo, et al. are an outstanding team! I agree with Jeannette C. They are down-to-earth good people AND outstanding professionals. I am so grateful they came out to San Dimas. As a result, I feel very confident as my family and I prepare to move into our home. I vetted a lot of companies, saw a few on site, and talked to a lot of people. Tri-Pacific Termite is the best. The few reviews here do not even begin to capture their positive reputation with top realtors and customers. read more