Absolutely terrible customer service. The woman on the phone at the office was just absolutely…read morehorrible and mean for no reason. i was supposed to have propane delivered after that big snow storm and the delivery guy made excuses to not come and deliver it. I have two small children at home. They were not considerate at all. Do not buy propane from them!!!! They suck ass.

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.

great help in finding needed items! warm friendly staff. I…read morewill visit them tomorrow in the morning!

Had to stop here to get a chip key made, which turned into a lengthy process when we ran into…read moretechnical problems. It turned out my van's computer had max number of keys already made, and it only takes so many - but my old 2006 Sienna didn't have a specific error message that made this problem clear. But the Ace tech persisted, worked with the tech support for the key-making tech setup they had, and got it figured out. He was persistent and upbeat, and didn't blow me off or give up. I was very happy with the service.

TERRIBLE! The owner does not know anything at all! He sold me the wrong thing and then would not…read morereturn it when I took it back. Do not waste your time or money! I would go any where else before here! We will be going to Greco from now on where they are actually knowledgeable about welding and sell quality products, unlike Ross welding!

On Christmas Eve all the tractor supplies propane wasn't working due to the weather being so cold,…read moreand I called Ross's Welding, not only was there propane working thankfully but they actually stayed late and waited on me even though it was Christmas Eve! I truly appreciated them that day, we wouldn't have survived without heat a if it wasn't for their kindness I'm not sure what we would have done.

Every time i come to home depot in search for something, i am aimlessly walking through the store…read morein search for things i probably don't even need for my project. Today i had the best possible experience a uneducated handy person could have at home depot. The universe sent me Tanner a goated home depot employee. My project idea i explained to Tanner was so vague it was basically non existent. However, Tanner knew exactly where to direct me and showed me all I needed for my cat house project. That man is a wizard in a home depot apron. My cat and I thank you for a pleasant / stress free experience! Will be back again to this home depot.

We just purchased new granite kitchen countertops through Home Depot in Butler PA. We love them…read moreand are very satisfied. The outside contractor Home Depot uses is extremely organized and professional, and the install was excellent! The only negative was the unprofessionalism of the initial Home Depot representative. This store contact barely made eye contact and answered questions with short responses as if she did not have time for us. We almost walked away immediately. Do not let this initial, one-time contact discourage you. We got quality countertops at a good price with a helpful financing option.

I needed to rent AV equipment, staging and 60-inch round tables, required delivery from Cranberry…read moreto Airport @ 27 miles/30 minutes; unfortunately, this distance is outside of their delivery zone. What a shame that they could not accommodate my request.

I needed to rent tables and chairs for my nieces baby shower in Moon Township. General Rental…read moreCenter was the closest option. I rented two six foot tables for food and drinks, four round tables that seated six and 25 folding chairs. The baby shower location was out of their delivery zone, but they rented Uhauls. I picked up the rental and Uhaul Friday morning. They loaded the table and chairs, which I appreciated! Everything was in working order. The tables had wooden tops, which we covered with tablecloths. I returned everything Saturday after the baby shower as I was heading home the next day. They had a drop box for the Uhaul keys. It was a simple process. The tables and chairs cost roughly $140 to rent and the Uhaul cost roughly $100. The Uhaul was $19.99 per day and .99 per mile. I would rent from this business again. The manager was friendly and the equipment met our needs.

Good prices and service at face value. Ignorant signage upon entrance involving religion of…read morecustomers. If I didn't need a van, I would have left immediately.

I made a reservation to pick up truck i then went to get it and the man asked when i would be…read morebringing it back i told him late night the NEXT DAY he put my return time for the next morning instead of night!! The next day i get a phone call from a VERYVERY rude employee by the name of David as he tells me telling me the truck should've been back and that somebody else made a reservation for it! As I'm explaining to him that the guy must've put the wrong time in because we told him we wouldn't bring it back til late night he then began to be even more rude! I asked for a higher up number because i wasn't gonna deal with the ignorance and he began to yell at me saying "HE WASNT BEING RUDE" every time i move i get my uhaul from this place but this will be the last time! Very upset with the customer service i received this time around

These guys are the real deal - if you are in doubt, doubt no more and read…read more We reached out to 3 different companies to perform cleaning and level 2 chimney inspection and cleaning for a home we recently bought. 5 fireplaces, 4 gas inserts, one log burning, all in a historic 1870s home. Being out of state, we used Yelp and read good things. Pricing wise, they were not the cheapest, but there is a reason. FireTec was super communicative on what we are to expect, and super responsive to questions. They called to confirm the day of appointment, and showed up on time, masks on, shoe covers, and armful of floor pads and coverings (more on this later. The tech came and was friendly, respectful of the COVID situation, and careful with our home. Every fireplace they worked on was meticulously prepared and protected to ensure no damage or dirt would get on our floor. During the visit, they even updated me on findings as they went along and also how they were going to charge me less than estimated as certain chimneys did not require the level of inspection requested or originally thought to be needed. At the end, 3 of our gas inserts needed new control modules as the batteries leaked and damaged the units. They showed me the issue and again were transparent on what was needed. Now, I could leave the review as is, but this is what going above call of service means. The tech, bothered with a small finding in the video inspection, called me back after he left asking if he could come back and recheck one of our chimney. I am glad he did, as he discovered that one of our fireplaces was blocked off by previous owner, and it was not safe to be used. Being a father with 2 kids in the house, this is the kind of service expected. FireTec ordered the new gas inserts control modules and called me much earlier than the scheduled appointment asking if I was available to get the gas inserts fixed with the new control modules. Apparently their tech was freed up and available. Fast forward, our fireplaces are clean, inspected for safety, and gas inserts working as expected. And as if that wasn't enough, they send a thank you card. This is how you are customer centric. It's hard, but not impossible!

The guys were on time and quickly diagnosed my issue. They fixed It in no time. Very professional…read moreand fast with a high quality resolution.