Nat Fuel stands heads and tails over all other utility companies. First yiu get a person in under…read more10 hours, (really a couple minutes). Their employees care and want to take care of you quickly and professionally. Just a good company and you can rely on them.

From the owner: Serving Customers in Northwestern Pennsylvania…read more National Fuel Gas Distribution Corporation sells or transports natural gas to more than 740,000 customers through a local distribution system located in western New York and northwestern Pennsylvania. Whenever you have a question, problem or a complaint about your gas service or bill please call us. It is the fastest method of communicating with us to resolve any problems you may have. Our representatives are dedicated to providing you with a fair and prompt response to your call. For gas emergencies, call: 1-800-444-3130, 24 hours a day, 7 days a week. Customers with hearing or speech difficulties: Electronic display (TTY or teletypewriter) at 7-1-1. Please note: You will need to provide the relay operator with the gas emergencies phone number provided above. For general questions regarding gas service or bill: 7:00 a.m. - 6:00 p.m. Monday through Friday (excluding holidays), New York Buffalo Area: (716) 686-6123, Outside Buffalo: 1-800-365-3234. Before You Dig Please Call: Before You Dig-NY: 811 or 1-800-962-7962, Before You Dig-PA: 811 or 1-800-242-1776. If you have a question or concern, you can visit one of our centralized Customer Assistance Centers which are staffed with experienced representatives who can answer your service and billing-related questions. Our Customer Assistance Centers are open Monday through Friday (excluding holidays) from 8:15 a.m. to 4:30 p.m. in New York.

Dominion Transmission, Inc., headquartered in Richmond, VA is the interstate gas transmission…read moresubsidiary of Dominion. The company is primarily a provider of gas transportation and storage services. Dominion operates one of the largest underground natural gas storage systems in the United States with links to other major pipelines and to markets in the Midwest, Mid-Atlantic and Northeast regions of the United States. Dominion maintains 7,800 miles of pipeline in six states -- Ohio, West Virginia, Pennsylvania, New York, Maryland and Virginia. DTI stores and transports large quantities of natural gas for large customers, such as major utilities and power plants. Dominion Transmission also is a producer and supplier of natural gas liquids at facilities in West Virginia and Maryland.

Well its 9 degrees outside and after calling Klaussen Oil Co for a 150 gal. delivery @ a cost of…read more$479 they have yet to show up.They do however make a point of retaining your credit card and billing your account before they will even talk to you about delivery. I have been a good standing customer and would expect just a bit of comittment on their end. Not a chance,look if your understaffed I get it I'm not challenged but when I explained that I have zero fuel and am heating my 4 bed 2 bath home with space heaters they seemed to tell me their driver may or may not get me today,they just didnt know. I was thinking that maybee they could take some of that nearly $500 and get their driver a cell phone. Okay I'm still cold but I'm done now....

I dealt with them several times. At first they treated me fantastic I own my own tank so I would…read morealways shop around one time. I don't ask the price and they stick it to me so much for being honorable. It's unfortunate. I like to shop local. Lost this customer.

Alex and Mitch were excellent contractors, and were integral to successfully installing a stone…read morepaver patio in my backyard. They were diligent and hard workers, provided time-saving and valuable expertise, and were immediately responsive when first contacted for an estimate. DeMonte Contracting was worth every cent, and I would use them again in a heartbeat.

From the owner: Need reliable plumbing, utility, or excavation services? We've got you covered! Specializing in…read moreresidential plumbing and utility work, we offer 24/7 emergency services for sewer lateral and water service line repairs and replacements. From water heaters to exterior excavation, we do it all. Call now for a FREE quote!

The company owes me a refund - my mom passed away two years ago. I have been paying the bill for…read morethree years - both are names are on the bill. They past the refund on to a company that issues credit cards - it is in my mom's name. I called them several times and was told to talk to the other company. The refund is basically in limbo and I spent three hours on the phone with West Penn and asked for employee numbers and a confirmation number - I was told to hold on and then a recording came on and then the system hung up. I was given the number and address for the public utility commission by their employees but they were wrong. I am very frustrated.

I hope I'm giving credit where credit is due. I received a box in the mail from my power company…read moreand I just had to get on to give them a thumbs up. I think it was meant to help save energy, but it was so nice and filled with light bulbs and other things I hate going to the store to buy. Very nice!

So they call me & leave message for leap heat application on October 24 th so I call n then it says…read moreit's too late to apply n starts on November 4th! I'm given then another number to call n guy says it's for insurance questions instead n says u probly dialed wrong number- why do they call me after it's too late to apply ? I'm on disability & rely on help to pay my bills I'm single n supporting bills on limited income n welfare told me I was too late to apply last month no one can do their job anymore!!

I am unsure of where to credit the service I received so this one is for Columbia Gas of PA in…read moregeneral. I recently switched to Columbia Gas and talked to a representative over the phone to understand my first bill. The call was taken quickly with little to no wait time and the operator was extremely friendly and thorough explaning the various charges. While that conversation was happening, I remembered that there was a light odor under the range when I opened the cabinet doors. If you do not already know, natural gas in its pure form is odorless so gas companies add an odorant to the gas to give it a distinct smell, usually similar to rotten eggs or sulfur. The rep immediately acted on that and dispatch personnel to the house. As soon as I got off the line regarding my bill, the guys were already pulling up! What a shock to see such a fast response! Not only did they confirm that there was a minute leak, they did the simple fix that removed that issue altogether! Thanks so much to them for fabulous customer service!