THE ATM MACHINE If…read moreyou are depositing cash, please do in small increments. ATM machine took $500 and read it only took $400. I got all items returned and tried again and it did the same thing. I tried to get help (it was about 8:35am, so they weren't open yet but 1 of the more heavier set lady did not want to acknowledge me but another rep did, thanks!) So I tried again but with $100 increments. Please BEWARE of deposits in the ATM Machine here.

Horrible branch and bank. I banked with WF for over 20 years. Now I bank with USAA as a member of…read morethe military community and came into this branch to switch some cash for cash. I was turned away and told they could not exchange around $700 worth of smaller bills for bigger bills. So now I'm mad. I'm going inside now to open an account, make the exchange, and then close the account. (A way bigger hassle for this branch than just helping out a military wife.) Bravo, Wells Fargo. You call yourselves an American company. SMH.

I wish I could rate this bank a zero for what they did to my Mother and I. My mom and I went into…read morethe bank after I asked the CSR Teresa C. Goularte over the phone if my mom had an account with the bank and she said no. When we went into the bank my mom requested that me, her only son be added to the account she did actually have. She said the systems were down and I have to fill out the information including my security questions and answers on a paper form. I asked why would they do that, she got flustered about it. She said the systems were down and they would have to add the information later and call us back to sign. Meanwhile they were calling the police to report me as as a person trying to take advantage of my own mother. I am currently on two of her other account with other banks in case of emergencies, like she becomes incapacitated. They then took my mom in a room questioned her and still allowed the cops to detain and harass me and my 77 year old mom after she said she wanted to add me. The cops harassed me some more and made us feel terrible if we were criminals. The cops also said they were going to open an investigation with adult protective services all because of what these bank employees lied about. I said lets get the camera footage out, but they refused. I called Julie the executive VP and she apologized for the false claim, but the employees were following policy. Well, I guess their policy is to have people write security questions in plain text on a piece of paper and call the cops immediately if their super wizard bank employees "Feel" something is wrong. I suggest you stay away from this bank. I am in cybersecurity and this is all wrong on so many levels. Just as an update 2-18-2026: My Mother closed her account today. She spoke to Marissa at the bank over the phone and said are you going to harass and call the police again if we go into the bank to close my account and after being on hold for an extended wait marissa said she was not sure if they would call the police. Eventually, Pinky Somel the customer service manager got on the phone and said I her son was not allowed in the bank. I took my mom to the bank and she closed her account. They never pick up the phone at the branch and they are not busy, however standing around doing nothing is more important. Pinkey and Teresa lied to the police and possibly upper management, because I questioned the security policies.

We just opened an account with this super friendly group of wonderful woman. They are all so nice…read moreand knowledgeable.

Unfortunately I didn't have a great experience, at least not what I was expecting, the…read moreprofessionalism and customer service lacks big time, I won't be coming back to this branch I rather drive out to Modesto to do my banking business.

Great Staff Members! They always make you feel like family…read morewhen you walk through the doors!

My favorite branch to go to. For the small town of Newman there are always two to three tellers and…read morerarely a wait. Customer service is awesome too!

Nice to have this bank stay open later than other banks in the area! Fast lines. Spanish and…read moreEnglish spoken.

Singh is the most unprofessional accountant i went there to cash my check the manager I forgot his…read morename and the teller were also unprofessional chase had no problem cashing it bank of america is always horrible bank long lines charging fees for everything bank somewhere else and the customer service is horrible especially from Singh he shouldn't be a account manager he's horrible at his job and very unprofessional he needs to get retrained same with some of the tellers if I could give it zero stars i would

I'm try new account bank but not friendly I'm deaf need appointment but I leave bank that any place…read morechase bank

We stopped by Chase Bank without an appointment because my son needed to open his first college…read morechecking account, and we were pleasantly surprised by how welcoming and accommodating everyone was. Crystal Gutierrez assisted us, and she was absolutely wonderful--friendly, patient, and very knowledgeable. She not only helped my son open his account but also took the time to walk him through the Chase app and explain how to use all the helpful tools. It was such a smooth, positive experience from start to finish, and we truly appreciated the extra care and attention Crystal gave us.

Justin was very nice and helpful. He answered all of our questions and made the experience very…read morecomfortable.

I was recently inspired to find a new bank, (if you know what I mean.) So I went directly across…read morethe street and found much of the same. With fewer and fewer options within the retail banking market, I realized there are not as many big names there once was. Then it dawned on me, my wife does her banking at Patelco. Personal finance can be broken down in one sentence. "Poor people spend their money and save what's left and Rich people save their money and spend what's left." They Staff at Patelco Understand That It Is My Deposits That Facilitate Their Revenue Stream. The level of professionalism the staff conducted themselves with was as refreshing as the complimentary cup of coffee. My hope is that this message get the attention of some other folks that manage businesses, and that they are encouraged to STEP UP THIER GAME, and not just engage in a competition of less for more when it comes to their competitors. I have a feeling that this will be a long and prosperous relationship. As of now, Patelco in Livermore has my endorsement.

1. Closes at 4. 2. Employees socialize while there are 10…read moredeep waiting for help. 3. They have attitude with everyone haha. Yikes Makes me want to quit wells.

You know when you hear about people not being able to take out their own money and you think…read more"that's crazy, that never happens." Well here at the Ceres Wells Fargo branch on 4th street, it happens. The incompetence at this branch is cartoonish... And Juan the manager is the star of this animated comedy. Funds available doesn't mean anything at this branch. Ohh and don't look for straight answers here either. Be ready to watch a dysfunctional circus, bunch of clowns bumping in to each other. Also, the only positive review on this page is by an employee of the branch...

We love our small town bank. Tellers are local and very friendly. Hard to find in larger banks…read more Customer service is awesome.

Senior teller was very rude and spoke to me as if I lacked common sense. What happened to customer…read moreservice?