Staff is under-trained in reading and interpreting legal documents and are unwilling to assist in researching an issue. Some staff members are pleasant but it is clear their hands are tied when it comes to customer service. The dictate comes from higher up. Their savings rates are not worth the hassle of dealing with the bank. read more
Tri Counties Bank provides a competitive breadth of consumer, small business and commercial banking services easily accessible through an extensive California communities branch network, advanced online and mobile banking, a nationwide network of over 37,000 surcharge-free ATMs, and bankers available by phone 7 days per week.