In the process of opening a business and was going to bank with Chase but the service is horrible…read morehere. Went in for a task that would take 2 minutes but instead took 20 minutes to tell me no. I just called and closed the account.

Terrible bank, always only having 1-2 tellers with them hardly doing anything at all at times. With…read morelines of people waiting in the busy hours. Tried to deposit my spare change that was counted already by a counting machine I had. They said they don't count it but do deposits by the coin slips already made. Ugh, yeah right it's just them being lazy. Other issue is if they don't have a machine to count them then they need to UPGRADE from being a lousy bank without a coin counting machine; plus, if they don't count... couldn't they just weight them?? Duh! For the amount of the change slips that they weight. Along will add to this review, i'm sure they are going to weight them eventually. If not, they do have a machine, to truly know how much they are worth in the back of some sort. Unless, they DON'T!; Which will make them literally, IDIOTS. P.S. Free Speech. If triggered, go home. Quit ruining the TRUTH.

My favorite branch to go to. For the small town of Newman there are always two to three tellers and…read morerarely a wait. Customer service is awesome too!

THE ATM MACHINE If…read moreyou are depositing cash, please do in small increments. ATM machine took $500 and read it only took $400. I got all items returned and tried again and it did the same thing. I tried to get help (it was about 8:35am, so they weren't open yet but 1 of the more heavier set lady did not want to acknowledge me but another rep did, thanks!) So I tried again but with $100 increments. Please BEWARE of deposits in the ATM Machine here.

Horrible branch and bank. I banked with WF for over 20 years. Now I bank with USAA as a member of…read morethe military community and came into this branch to switch some cash for cash. I was turned away and told they could not exchange around $700 worth of smaller bills for bigger bills. So now I'm mad. I'm going inside now to open an account, make the exchange, and then close the account. (A way bigger hassle for this branch than just helping out a military wife.) Bravo, Wells Fargo. You call yourselves an American company. SMH.

I wish I could rate this bank a zero for what they did to my Mother and I. My mom and I went into…read morethe bank after I asked the CSR Teresa C. Goularte over the phone if my mom had an account with the bank and she said no. When we went into the bank my mom requested that me, her only son be added to the account she did actually have. She said the systems were down and I have to fill out the information including my security questions and answers on a paper form. I asked why would they do that, she got flustered about it. She said the systems were down and they would have to add the information later and call us back to sign. Meanwhile they were calling the police to report me as as a person trying to take advantage of my own mother. I am currently on two of her other account with other banks in case of emergencies, like she becomes incapacitated. They then took my mom in a room questioned her and still allowed the cops to detain and harass me and my 77 year old mom after she said she wanted to add me. The cops harassed me some more and made us feel terrible if we were criminals. The cops also said they were going to open an investigation with adult protective services all because of what these bank employees lied about. I said lets get the camera footage out, but they refused. I called Julie the executive VP and she apologized for the false claim, but the employees were following policy. Well, I guess their policy is to have people write security questions in plain text on a piece of paper and call the cops immediately if their super wizard bank employees "Feel" something is wrong. I suggest you stay away from this bank. I am in cybersecurity and this is all wrong on so many levels. Just as an update 2-18-2026: My Mother closed her account today. She spoke to Marissa at the bank over the phone and said are you going to harass and call the police again if we go into the bank to close my account and after being on hold for an extended wait marissa said she was not sure if they would call the police. Eventually, Pinky Somel the customer service manager got on the phone and said I her son was not allowed in the bank. I took my mom to the bank and she closed her account. They never pick up the phone at the branch and they are not busy, however standing around doing nothing is more important. Pinkey and Teresa lied to the police and possibly upper management, because I questioned the security policies.

We just opened an account with this super friendly group of wonderful woman. They are all so nice…read moreand knowledgeable.

This credit union is GREAT. They have a NO-FEE ATM!!!read more

The customer service is one of the best I have experienced. Jessica H. is amazing! My situation was…read more(divorce) complicated and she listened and worked with me to simplify my accounts. I have now moved to SoCal but still bank with POCU, they only have branches in the Bay Area but I obtained my new mortgage loan with them. Jessica still assist me with phone transactions and inquiries. I am happy and very satisfied banking with POCU. Kudos to Jessica!

I went into the Gilroy branch and saw Joanna. She was amazing and so easy to deal with. She heard…read moreme out and understood my situation. I was getting a personal loan and explained to her how much I needed and she started the process right there. The process was very easy and painless. She went the extra step and kept me informed throughout the process. And once it was funded, let me know that the funds were available. I love that fact that she made it so easy and no pressure for me. Joanna is definitely an asset to Premier One Credit Union! Thank you so much for all your help Joanna!!!

Love Tricounties. Friendly helpful service. We had a difficult trust situation and they are so…read morewonderful we decided to open a new account and will also invest in CDs with them. Always patient abd helpful even though our situation was difficult and I had given them I correct information which made it more confusing abd difficult. All was straightened out and on track woth trust and banking accounts. They treat people like family. Previously we were not customers there but we definitely are now. Sandra truly went above and beyond to assist us. Leticia, her manager, was asked to help and then she worked on it with Sandra and would not give up til they had set everything up for us. Thank you!!!!!

My wife's father had his trust account with Tri County bank, and before he passed to simplify…read morethings his daughters were added to the account. Since he passed Tri-county locked the account and is putting them through the ringer. No one lives in Patterson, they incorrectly interpret the trust documents, and generally just make this hard expecting everyone to show up together during the week (no Saturday hours). Can't wait to be done with Tri County.

This is the worse bank I had ever stepped into. People are rude, they ignore you. And forget about…read moremaking an appointment "you as a customer have to honor your time but they don't honor yours. My husband asked to leave work early to make it to their scheduled 4pm but it was 4:25 and no one took the time to ask, we had to let them know and even like that Monica never even knowledge us. We walked out Don't waste your time with this people. Worse customer service in town.

This location needs to stop being cheap and hire more staff. Waited almost a hour just to make a…read morewithdraw.

Like I stated earlier on a similar post. My elderly Mom went to cash a check at West america…read moreLivingston California and an employee told her she can't receive any money back and she is member. My mom said how long is this going on? They gave no explanation? She's going back to close out her account soon.

West America, worst... bank... ever! RUN AWAY!! Customer…read moreservice always talks down to you like they are doing you a favor, just horrible. I went online, like always do to make sure my direct deposit went through. I was looking at a zero balance, wait, what? My account was closed with no notice; how about a letter, phone call, text or email? They claimed it was a computer error and snipely told me to call about the direct deposit that it was not their problem but yet they caused said problem. Not to mention I had been banking with them for 20 years and the fees are just horrendous. Also would like to add I found out about this yesterday when I was at the store picking up Thanksgiving dinner but my card was declined and hence no dinner for today, way to go Westamerica! Thank you so much, you guys just suck big time!