This credit union is GREAT. They have a NO-FEE ATM!!!read more

I closed my account on Oct 17, 2024. I have the paperwork to prove it. However, it has not been…read moreclosed! They have been charging me EVERY month since then for a maintenance fee of 12. I found out when I was zelled through my email, and the money was sent to my acct. Part of the money cleared the negative in the acct. Not knowing what was going on, I went ahead and zelled the remaining negative that was still in the old acct. I then started researching and found the monthly maintenance fees. I called the 800# and the lady said that she had nothing on her end that showed we closed the acct. Well, I have paperwork. So now I'm at the branch in LB and the lady here acts as if they didn't do anything wrong. They told me that I had to wait 2 weeks to close again, and get my refund from them along the 2 weeks. Then tells me, I might be charged again for the month of March. And that would re-open the acct again. Then I would have to go back in to close. I told the guy. Thats fine. I'll just call my lawyer since he stated that this might happen. After that, I was refunded then and there. And acct closed! This Bank is ridiculous. Never willing hank with B of A again.

So here it is I went in to cash a check from their bank from a company, last pay in paper form. And…read morethe bank charges me 8 dollars.. anything to Nickel and Dime you. Not a bank I want to be with or recommend.

I've had nothing but good experiences in dealing with Mechanics Bank. I left the big Corp banks for…read morea smaller local Bank and it's been great! Customer reps are always friendly and prompt in helping.

Mary is extremely professional and the rest of the ladies are very nice, it's the only thing I will…read moreactually miss about Los Banos and quite frankly anything in California. Moving back home to New England next week. Rabobank has went down hill since the merger with Mechanics bank. I went into the bank to wire money for a real estate transaction yesterday Friday 8/21/2020 and Mechanics bank decided to close the whole day because of the fires, fortunately CSS copy shipping solutions was open and was able to help me, whoever is running the show and makes the decisions to close Rabobank / Mechanics locations because of smoke in the air wouldn't last working for me, then again I'm not surprised since Californians do not use much common sense, lacking a true sense of community, have poor social skills and their relaxed work ethic is the reason why the state is a train wreck, thanks to our hardworking friends from Mexico, who are exploited on a daily basis this state would be a wasteland like many of the scenes from the movie Mad Max, if it wasn't for them you wouldn't be the 5th largest economy and your hearing this from a white guy.

Reviewers need to understand that when rating a place, you need to rate THAT SPECIFIC place, not…read morethe company as a whole. I know that Wells Fargo Co is horrible when it comes to caring for customers. They are always charging fees on any and all services, increasing rates, etc. But at this specific location, the employees are great. They are always friendly and have always tried their best to work out any problems I have had with the company. Since its a small town, most of the tellers know you by name. It's always a little refreshing to know that there is still a little "small town charm" left somewhere. You know, like back in the days haha.

This is the worse bank I had ever stepped into. People are rude, they ignore you. And forget about…read moremaking an appointment "you as a customer have to honor your time but they don't honor yours. My husband asked to leave work early to make it to their scheduled 4pm but it was 4:25 and no one took the time to ask, we had to let them know and even like that Monica never even knowledge us. We walked out Don't waste your time with this people. Worse customer service in town.

Great customer service. The tellers are always so helpful whenever I visit. ANNA was the best.read more

People are very rude here. You're a bank and you can't exchange my cash for change because I don't…read morebank here? How ignorant are you people? Then for the four eyes to give me a dirty look and glare at me simply for asking for change. No wonder they have 2 stars

Great service and friendly representatives! Very helpful and knowledgeable. Will be referring my…read morefamily and friends.

I had a really positive experience working with Eric at Mirastar Federal Credit Union. As a…read moreFinancial Services Representative, he was very professional, easy to talk to, and clearly knew what he was doing. He took the time to walk me through everything, explained my options in a simple way, and made sure all my questions were answered. What I appreciated most was how thorough and patient he was. He didn't make me feel rushed and made sure everything was done correctly from start to finish. You can tell he genuinely cares about helping his clients and providing great service. I would definitely recommend Eric to anyone looking for helpful, reliable support with their banking needs.

They have gone downhill ever since the remodeled edition. I…read morewas told by a teller that the bank wasn't there customers to use the atm instead of going in the bank. The wait time is crazy. One teller today and one in training. They both looked disgusted with there jobs. Empty desks and no hellos by name from all the other tellers that were there! I'm moving to a new bank just have to do it.

Worst managed bank ever. Line out the door. Employees hanging out in the vault. Awful experience.read more

There are 100 to 200 past and active cases in small claims court involving Merco Credit Union who I…read moresubmit was too generous granting auto loans to sub par borrowers. I found the personal experience superior and look forward to Refi our new car auto loan with Merco. Their website has a wealth of tools and financial education. Rare to find exemplary businesses in Merced and Merco nails it.

Rude spammy customer service. They try to force you to tell them a pay date when you clearly tell…read morethem you don't have one yet. They call and ask so much and try to put you in the spot so you'll just say maybe in a few days I can pay. Then they'll turn around and threaten you if you don't pay the day you said maybe to after putting you on the spot and after telling them multiple times you don't know the exact day. They also mail me other peoples bills giving me info that is not mine. They care about money over morality.