Great people and a great place to invest in a soft water system for your home. In home quotesread more

Chris & Matt are the best. Super knowledgeable & responsive. Very fair price for their quality…read morework. Highly recommended

our business used Paradise Bottled water and we loved them! They were so easy to work with and…read moreabsolutely professional! I would very much recommend them!

Paradise Water has always been very accommodating with our schedule. We appreciate their working…read morewith us and providing great water!!

I've been a culligan customer for almost 2 years and love them! The customer service is great, my…read moreunit is great and the service technician Gavin is awesome!

Lazy company. I wanted to buy their water softener but their installers were too lazy to run the…read moreline in the crawl space. They would have run the line if it was all upstairs but they wanted me to call a plumber to run it. If I did that why would I need them to install the system. That would be the easy part. The other water store had no problem with installation.

This is the worst product ever and the customer service is atrocious. Less than a year ago I spent…read more$2900 on the countertop model. We immediately had issues with it. Amanda replaced it with a new unit, but we continued to have issue. I would send her video of the malfunction, and she would continually say there is nothing wrong. The machine was only producing a small amount of water at a time continually running and erroring out. She told me I needed to replace the filters after only 2 months. She said our water must have heavy toxins or??? In it so I looked up the quality of water in our area bought a test kit and tested our water. It was normal. I sent her the results to let her know it is not the water..... I asked for a refund and was told I could send the machine back they would service it and send it back to me ALL at my expense as the 30-day warrantee was expired. I asked for a refund. After many texts back and forth, her response was, I will no longer communicate with you, you are disrupting my healing.... I ended up purchasing filters for another $150. Which did not fix the issues. I have filed a complaint with the BBB with no response. We have nursed the machine along, but it finally totally died 3 months short of a year. I am very disappointed to say the least in the quality of the product, but mostly the unprofessionalism displayed by Amanda. I would never recommend this product, nor would I work with Amanda ever again. I will avoid her like the plague. Not only did she sell us a faulty unit that she wouldn't honor after 2 months, but she disrupted my well-being and our finances. We may have last the money, but she will have to live with her dishonesty. Steer clear people...

The best place in the Tri-City area for water filtration systems that are custom filled with media…read morebased on your specific needs, AND the best variety of certified, molecular hydrogen producing products you will find ANYWHERE!! I have been thrilled to fill my home with as many home detoxifying products as possible from Healthy Hydration & Best Hydrogen Water products!!

If you want friendly and good customer service this is NOT the place to go! They rarely answer…read moretheir phone and even more rare is a return call after you've left five messages. And their maintenance guy is unfriendly and not helpful at all. Plus every time they come service our water softener (Rainsoft brand) it's always $200 plus before they're out the door. Don't let that lifetime guarantee from Rainsoft fool you, because it's far from maintenance-free and Clean Water Specialists takes full advantage of it. I would never get a Rainsoft again or deal with Clean Water Specialists again. Unfortunately for me they are the only authorized dealer in the Tri-Cities therefore the only ones authorized to maintain a Rainsoft system to keep it under warranty. If I would have known that their maintenance costs over time would add up to the cost of a new system I would have just done that already!

From the owner: Water Treatment and Softening systems. Drinking water…read morepurification and cooler systems. Reverse Osmosis systems. Anti-scale and no salt systems. Residential , commercial, and industrial applications. Whole house systems for removal of sulfur, iron, hardness. nitrates. bacteria. Air purification systems are also available. Systems available for purchase, rent and leasing. Local service technicians.

My husband and I are relatively new to the area and have visited and called Russ Dean Family RV…read moreseveral times now. We purchased our fifth wheel in TX and have traveled extensively with it and have visited multiple RV service centers during our travels. Russ Dean is by far the best in service, knowledge and friendliness. The quality of service has been consistent with each visit and/or call. We came in for a minor recall repair the first time and Blake in service actually came out and showed us what was repaired. Keep in mind, this was a recall repair, so no money was exchanged. He truly cared about the work that was done and us as customers. He even very patiently answered other questions we had. Since then, both my husband and I have called the parts department, and they too have completely exceeded our expectations. The parts guy (I wish I could remember his name) was extremely patient when I was asking about a part I needed and he went so far as to send me a picture of it! My husband had a tire blow out, which caused extensive damage. He couldn't bring it in for service, but the parts guy spent quite a bit of time with him over the phone, helping him order the right parts. The most recent unbelievably crazy high level of customer service we experienced was when we needed our fifth wheel winterized. My husband is deployed and wasn't able to bring it in for winterizing. He emailed the service dept and asked if they offered a mobile service or if they had someone they could recommend. Mike, the Customer Care Manager, said due to our special circumstance and in support of the military, they would come and take our giant 42' fifth wheel to their shop, winterize it, and return it! Who does that?! It's not like we live just down the road either. He explained that he's able to offer this service because it's not as busy in the winter months and they want to do whatever they can to support our military. Even the man who came out to take our fifth wheel, Joe, was extremely courteous and genuinely nice. Oh, and his driving skills in maneuvering our fifth wheel were beyond belief! It would make my husband green with envy. I have never experienced this level of service and generosity! I saw the few negative reviews on here, but I hope you'll notice that someone from Russ Dean responded to each one of them. There will always be some customers that are unhappy with something from every business, but not all businesses take the time to address it. As long as my husband and I continue to live in the area, Russ Dean Family RV will be the only place we will use for service, and when we're ready to trade in our fifth wheel, they will definitely get our business. We've never had such great personal service that went way above our expectations, from any dealership.

I am in market for a 17-20' trailer but considering the reviews here about the Pasco branch I don't…read morethink I will ever give them my business. It is really sad that they treat customers that way and that they have such incompetent hel.