This place practice deceptive business. They tried to say that they had fixed my car, gave a…read morerefund ,they did not give me no refund) then gave my car back to me, without me paying. They can not be trusted I had to call the Police to get my car back from them. Who work on a car and release it before it is paid for and they give the client money? I had my car removed from there and will never go there again, even if I have to take it to Grand Haven or Grand Rapids. Jordan is Crooked, I am sure I am not the 1st person they did that to. Jordan has deceptive business practice, they actually told a Bald face lie to say they fix my car and I didn't pay for seven years they didn't send any notices.

Love this place they got my vehicle is asap and fixed it with in a day Appreciate them to the…read morefullest I recommend this place above all

Very grateful for my experience with this team. I always dread taking my car in to a shop to get…read morefixed, but I saw that Tri City had good reviews so I used their online appointment options and had a confirmed date and time for my vehicle! They got started on my car early, sent updates with cost estimates, and Carl in the front office was checking in and transparent through the whole process. I'm happy customer and their work was done quickly to get me back on the road! Highly recommend them for for the Spring Lake/Grand Haven area!

Expensive and unprofessional. Spent a ton of money on a vehicle they never fixed. I just ended up…read moregoing somewhere else

Maybe for an oil change. They are very expensive for transmission work and I found the mechanic…read morerude and condescending.

Originally I took my car to Firestone (who, for what it's worth, have always been great to work…read morewith as well) for a rattle and they thought it was something to do with my differential (which they don't do work on) so they referred me out to Bud & Ray's for them to have a look at it. It took a little while for me to get in (about 2 weeks) but I was really impressed with the service. Everyone was super friendly and I was able to talk to the technician who looked at my car directly. They ended up determining that I didn't need any work done and the rattle was just a loose heat shield and only charged me $25 and sent me on my way. I'd highly recommend them if you need transmission work - and - given the wait time and the fact the lot was absolutely packed when I dropped the car off I'm guessing I'm not the only one who feels that way. I really appreciated the honesty and the ease of communication (texting!). 10/10.

Was referred here by my mechanic and the service was excellent! Two generations of local ownership.read more

I would like to give a shout out to Mike and Jerry at Pine and 17th Transmission. They got the…read moreoverdrive to work again in my truck. Originally quoted me around 600 to 700 bucks over the phone. I was ok with the quote so no biggie. They got my truck in, it was diagnosed as what we thought it was when we talked on the phone. Got it fixed in a day and the best part it came in way under the quote given over the phone. Came in at about 380 bucks. And now the truck drives like new. A huge shout out to this locally owned business!!

I would give Accel a 10 out of 5 if possible. Dropped my transmission and had my vehicle towed to…read moreAccel. Derek said he could put in a rebuilt at a price that was very reasonable. I was ready to move forward but Derek said he wanted to check out my vehicle to make sure there were no other issues. They found other issues and recommended that it was not worth fixing...even though they would have made money on putting in a new transmission. Honesty and integrity are how I would describe this outfit.

Back in August I was in a fender bender where someone totaled my car. I found a used Chevy Sonic…read morethere at Accel and purchased it soon after. The sales team was very nice and Johnny on the spot with the paperwork. Needless to say I am very satisfied. Had some service done lately and received the same great service as before. HIGHLY RECOMMEND.

Inexpensive alternative to have a used CVT transmission installed on my 2014 Nissan Murano…read more Took a couple of weeks to get it done, but they did good work.

So I brought my van in to get transmission rebuilt it was an awesome price, now I know why, it…read morelasted like 2 weeks, also it took only 4 days to do it but when I brought back and they had to fix it for free it took 5 weeks to get back so I had to rent uhaul for work for 5 weeks, then I get back and after 3 weeks it wouldn't go in park so I looked at it underneath and the bracket that hold shift cable was broken and had zip ties holding it in, so please for you sake and safety go somewhere else, or you will regret, thanks.

When the service rep tells you have a transmission problem you're not always comfortable hearing…read morethat. I can tell you from my experience that Bob and his staff know how to take worried customers and put them at ease. Their work was exceptional and they stand behind what they do. Plain and simple! I recommend them highly....Robb "Doc" Kovaly

In my opinion... the absolute worse possible place you can take your car for service... CUSTOMERS…read moreBEWARE. Brought car in for an axle replacement on a 2009 chevy malibu. Tried to charge me $280 for a seal replacement ( mind you seal has to be replaced once axle is removed and seal only cost $28 THEN.. once home, I noticed my new impact wrench, and OBD2 scanner was missing out of vehicle. SMH The topper is that my car came back BONE DRY with NO oil in it. Positive car was fully topped off as I had just stopped in for a fluid check at valvoline. Maybe someone came at night... stole the tools, and drained my car bone dry of oil, OR something nefarious has transpired. Avoid this place at all costs unless you have video recording... capturing ever angle of your vehicle.. incessantly.