Treveri -
It is with a happy heart and smile that I send this message. My guest Torri and I had Saturday Apr 9th, 2022 reservations at 2pm and despite the madness on property from others also indulging in this excellent location and the beautiful weather - this visit was nothing short of amazing. To keep this short I just want to identify the staff who went above and beyond to remind members why we are so much appreciated and always remembered when returning.
To Gabriella at the host stand - Thank you for your warm smile and attention. Although she was not the hostess that actually acknowledged us standing there in the sea of people and parties asking and waiting to be seated. I appreciated your smile and kindness while trying to sort through the madness. To the other hostess, I apologize for not catching your name but I assure you I am grateful that you caught what Gabriella didn't which was me standing there patiently waiting.
To Steve- You are hands down, just a joy to be served by. From your knowledge and expertise regarding the signature and reserve wines, to the appreciation you express to the members upstairs. You and your attention to detail and bar raising service are the reason why I became a member of this winery. Thank you for welcoming me back and the generosity you showed to me and my guest. I promise you, your energy and passion for work isn't without notice and I thoroughly look forward to returning and being in your presence with my party. A+ experience worthy of so much more praise -- we saw the you hold your own with other, pretentious visitors :)
To Carrie-- You angel amongst demons. Thank you humbly for carrying the torch after Steve's shift ended and ensuring that service bar never hit the ground. You were attentive, gracious, responsive, and personable. If there were ever a replacement for Steve, and we don't think there ever could be, we are more than honored it was you. I would be remiss if I didn't thank you for helping us deal with Linda! :) Thank you for the extra fig jam, and nutella, if there was an Oscar for best supporting server -- That award ma'm would go to you.
To Lily -- Your smile and politeness were greatly appreciated, especially as I tried my best to curate a gift for my first time friend and guest. Slam Dunk. keep smiling and know that your opinion matters to those who really want to know how to raise the bar with making a woman smile! You were an excellent surprise to an already fantastic experience.
To Carly --- Your smile is definitely memorable :) although you laid on the reminder to write a review of the staff pretty thick-- I understand and APPRECIATE the why behind it.
And lastly, this review would not be complete without the STAR of my personal experience Breanna. I joined this winery as the highest member during the pandemic because part of that experience during that time was interacting with the amazing hardworking and dedicated woman. Not only does she always manage to find me during my visits, like Steve- she reminds me and my guests of why I choose to be a member here. Breanna you are welcoming and personable beyond measure. Torri and I thank you for your dedication to hard work, the Treveri brand, your recommendations of wines to sample, and the subtleness you exercise in the excellence to customer/member service -- to name a few. As a service member who isn't always around to collect my releases due to deployments I am so appreciative to you responding via email late in the evening when most wineries have closed for the evening. Thank you for your greatness, smile, candor, and professionalism.
To all the staff at Treveri, I am grateful and humble for the service you've provided even when the rest of the world was figuring things out! The outdoor spheres were an outstanding experience to have and personally I believe set the bar for other wineries to pursue. Do Not Stop Obsessing over your customers and members! It will keep you all exactly where you are, head and shoulders above the rest.
Cheers,
A Happy Loyal Member! Jermaine Owens read more