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    Tremont Offset

    4.5 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Tremont Offset

    Copymaking services

    Printing

    Scanning

    Tremont Offset Photos

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    Staples

    Staples

    (37 reviews)

    Van Nest

    To Whom It May Concern,…read more I am writing to report a customer service issue I experienced today at a Staples location. My visit began positively. The printing associate who assisted me initially provided excellent customer service. She was knowledgeable, asked the right questions, explained printer and paper requirements clearly, and demonstrated strong sales skills. I appreciated her professionalism. However, after spending approximately 45 minutes to an hour in the store selecting the appropriate paper and creating a print template, I was only then informed that printing would take an additional hour due to a backlog. While I understand delays happen, this information was not communicated upfront, despite knowing I intended to print. That lack of transparency was frustrating. The situation escalated when I spoke with the manager, Myaowa, to ask whether another Staples location (the 86th Street store) could accommodate my laser paper. I did not ask for expedited service--only whether the other store could be contacted. I was given conflicting information about whether my paper could be used, and the associate and manager discussed the situation as though I were not present, which felt unprofessional. Ultimately, the manager stated he could not contact another Staples location because the stores are franchises that compete with one another. This explanation was surprising and did not align with expectations of a national retail brand. My concern is not with the initial associate, who performed well, but with the lack of clear communication, inconsistent information, and how the situation was handled by management. I hope this feedback helps improve customer experience going forward.

    I needed programs printed same-day and went to Staples just two hours before I needed them. At…read morefirst, I thought I'd do it myself, but quickly realized I needed help. Although the store was short-staffed, the young lady at the counter went above and beyond to assist me personally. Despite dealing with other customers who were rude and impatient, these ladies remained respectful, professional, and efficient. Their tone was firm yet courteous, and it was clear they have been well-trained to handle difficult situations without losing their cool. I'm genuinely surprised they have so few stars, because I witnessed fantastic customer service that day. Thank you to the Staples team for handling a tough situation with grace and making sure my project was completed on time!

    ABG Print

    ABG Print

    (45 reviews)

    Midtown West

    I needed something printed last minute on a Sunday morning, and almost every FedEx Office location…read morewas closed until the afternoon. I found ABG Print on Yelp and headed to their location. Upon arriving at the address listed on Yelp and their website (which is a multi occupancy office building) - the doors were locked with a nondescript intercom system. I called them to try to figure out how to get in. Nobody picked up, but the message proclaimed that they were 'open and operating but couldn't get to the phone.' I wandered around a bit more and found the REAL entrance, located at 520 8th Avenue. I went to check in at the security desk as required, and was turned away by the security guard because apparently, they are appointment-only. That seems odd for a supposedly 24 hour establishment. I did not see this on the website, nor was it mentioned in their phone message. Long story short, wasted so much time going to this place, trying to get in, trying to get a hold of them, trying to get past security, and with nothing to show for it. Will not be trying this business again.

    Good print vendors are not easy to find, even in NYC. I found ABG here on Yelp a year ago when I…read morewas a brand new EA at my PE firm and went out on a limb based on good reviews to recommend them as a new vendor (we needed a good overnight/last minute option). They have FAR exceeded expectations. They're always on time or early, they have handled all our requests with professionalism and good humor, and the staff is THE NICEST I've dealt with in a while. I have countless examples of them going above and beyond! I can't recommend them any higher.

    Tremont Offset - copyshops - Updated May 2026

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