Best team effort ever! So sweet, caring and honest! Wendy and Alexis rock Highly recommend them for the patient and THE FAMILY! read more

Trellis made the difference for my family with my mother. Their compassionate care for her and for me made her last days much more peaceful for all of us. In fact, the support I received as her caregiver meant I had people I could depend on so I could focus on being there with a strong spirit for my mom and the rest of my family. My mom wanted five things when she died and thanks to Trellis, we were able to see that she got all five. read more

The level of support from Trellis "Supportive Care" is, in a word, underwhelming. Trellis charges Medicare as if they were tending to my 95 year old mother every hour of every day. Instead, they send a nurse to our home to visit with her for 20 minutes once every two weeks and barely assess her health or condition. From top to bottom, this is the worst company I have ever worked with. Communication is sporadic and horrible. They screen all calls and block their own phone numbers. Most visits are unannounced. I strongly believe they should be investigated by Medicare for fraud. Charging Medicare $8,000 per month for 40 minutes of so-called care is criminal. They don't deserve a single star, although I had no choice. They milked Medicare for over $100,000 and now claim that my mom, who has late stage pulmonary fibrosis, has "graduated" from their loving care. Good riddance! read more

I have to give this hospice a five star rating because the care was excellent. I want to especially mention the CNA staff and the nurses were incredible and wonderful to my mother. I must add that Regina needs some supervisor training when my mother was passing this morning, she was continually talking about her hair and things someone might not be interested in at such a special moment, when I called her in because my mom seem to be distressed she did give her a boost, but then her and another staff were talking over the microphone that is on the bed while my mother was literally taking her last breath. When my brother signed paperwork and asked her for a copy, she questioned him more than once about why he wanted a copy? I highly suggest that her supervisor speak to her about being more sensitive during these times the last thing that I wanted to concentrate on this morning was anything personal about Regina otherwise I highly highly recommend this hospice. read more

Wonderful staff . Friendly. They will take care excellent care of your loved one. Always there when you need them and are the number one hospice in North Carolina! read more