I'm giving them a rather low rating for totally dropping the ball this Christmas. I ordered a bunch of items on Dec. 12th. They guarantee fast shipping and I was weeks before their cut-off to have the merchandise by xmas. Well, it shipped five days after ordering (or seven depending on the tracking information which was different each time viewed). Then it stalled in Michigan on the 19th and nothing after that. I called and wrote Trekt. The items finally arrived on the 24th, but we were long gone to the folks by then and the gifts were not given and had to be replaced. I was given a small refund, but would much rather have had the items. BTW, they said they were just busy, that's why the delay. Well....that's a terrible excuse. Of course it was busy, it's Christmas and you should want that and make sure your customers are taken care of! I'm a small internet business owner and my customers wanted for nothing. Everything was shipped in 24 hours or less. And I am my only worker for everything, zero employees. I did it, why can't they? read more