I needed a pair of spin shoes & had no luck ordering them on line. Village bikes was recommended…read moreto me by a different bike shop that didn't sell shoes. There was older one man sitting, observing anything that might go on there. There was another older man walking about drinking coffee. Then there was a younger guy with a beard who seemed to be talking with the man drinking coffee as he was working in what appeared to be the shoe area. I felt invisible. I didn't want to interrupt their conversation. Finally the younger chap asked me if I needed help. I told him I needed shoes for a spin bike. He asked me my size and grabbed a pair. They didn't quite fit and that was the only pair in my size. I suggested to go up a size in hopes they had it. I asked if they had any other sizes or styles he said no. I asked if they were going to be getting any more restocked he said no. I tried the shoes on and they fit. I asked if they had more selections on line. He showed me the box and let me take a picture of it, then left me alone. I decided to take them but he out the box back in the stack so I wasn't sure which pair it was I tried on. I walked over to the little coffee bar and he was on his computer, working away. After about 5 minutes I said-" excuse me but I would like to get the shoes please". He looked up from the computer-said "ok" and went and got them. He rang me up, I asked a few more questions that went no where and then his attention turned away. A couple walked in and the older guy drinking coffee pounced on them promptly. I was there around 11 am and I was the only person there originally. They seemed to have a lot of cycles and accessories but I felt ignored and brushed off. I hope you have a friendlier experience than I did.

Osprey Ave location: Uncomprehensible lack of customer care. If I were to sum it up, I'd say…read moreattitude attitude attitude. Brought in a bike that needed a shifter either fixed or replaced for the front derailleur. The guy behind a computer screen, who was clearly annoyed that we were there for service, finally looked up at us. Mind you, no greeting whatsover. I had to make the initial "hello" greating to break the ice. Seemingly after I explained that I can't move the shifter for the front derailleur, he looked the bike over and said that for him to work on it we'd need 3 more items including a new rear cassette, and then gave us a total that was way more than we could spend. While I was deciding what to do, he rather emphatically stated, "if it were me I don't think the bike is worth it". WTF does he know what that bike is worth to me? I was certainly not going to purchase a new bike. Other than the shifter being broken, for the purposes we use the bike for... simply riding around the neighborhood, it works perfectly fine. I asked if he could just fix the shifter and he said, "you'd have to agree that you're not going to come back and hold it against us if something else breaks".... could he really be serious? Since I had gone through the effort of bringing the bike in, I agreed to his silly demand and said, "I'll just have the shifter replaced". A week later I went to pick up the bike. They had REPLACED THE WRONG shifter (which wasn't broken and had replaced a couple of years earlier at a much friendlier shop). I said this to the guy that was there this time and he said, "I see in the computer that you refused to do the work we recommended". I said, "correct, but that has nothing to do with you replacing the wrong shifter"? He said well it says "the right shifter on the work order". I said, "I didn't write the work order, there was no ambiguity as to which one needed to be fixed when I dropped it off". Honestly, I was incredulous but not rude. He hesitated, not knowing what to say. At this point I was quietly furious with this shop. I said just let me pay for this and I'll go somewhere else that actually cares. I will never go back to this shop and will strongly NOT RECOMMEND doing business there.

I stopped by this shop today after having trouble changing a tube on my bike tire. I was greeted…read moreright away and helped without any wait. The staff was friendly and had my tire fixed in no time. The shop is also conveniently located in Bradenton. Highly recommend if you need quick, reliable bike service and they are open on Saturdays!!

I paid almost $2000 for a bike less than two months into owning it. It broke it is under warranty,…read morebut I haven't had the bike in over 11 people to deal with over the phone. They make as to why my bike is not fixed yet I would not give them any stars.

Great! I went in looking for a simple cruiser bike with back pedal brakes. They didn't have one,…read morebut they searched the website of their competitor who had one in the color I talked about with them. They gave me the name and the phone number of their competitor who had one in stock. That is great and selfless service!!! These are nice people!

They charge to assemble a new bike. Most bike shops include assembly. Especially for a bike over…read more2K. I bought the same bike elsewhere and got it assembled at no extra cost. But if they have what you want, it's worth it if this shop is nearby.

I would strongly caution anyone considering e-bike battery repair services from this shop…read more I was charged a non-refundable $50 diagnostic fee after being told that most batteries can be repaired for around $50, bringing the expected total to about $100--significantly less than buying a new battery (~$240). After the diagnostic, I was told that all cells and electronics needed replacement, bringing the total to $180 + the $50 already paid = $230. At that point, the repair cost is essentially the same as a brand-new OEM battery with a warranty and extended range. This raises two issues: The upfront expectation setting was misleading. The "most batteries can be repaired cheaply" claim did not reflect reality in my case. No flexibility on the diagnostic fee, even when the repair quote made no practical sense compared to replacement. Paying nearly full replacement cost for a 5-6 year old rebuilt battery with no meaningful warranty is not a rational option. At a minimum, the shop should consider refunding or crediting the diagnostic fee when the repair quote is economically unreasonable. Buyer beware on battery repair--run the numbers before committing.

Alan was very helpful in our purchase of two new Velotric Breeze e-bikes. While we were in the shop…read more, we were entertained at no extra charge by Teddy the Pomeranian (5 lbs of cuteness!). Alan looked after our needs with care, advised us on accessories, and set us up to succeed with our new bikes. We now have some miles on them and can report that they actually exceed our expectations. Nice product and nice shop! We recommend! Lorraine and Tony

Broke the chain on my mountain bike. Of course I wait until a beautiful Saturday to run down to…read moreSaraaota Cyclery to see if they can "fix it real quick" vs trying to order stuff on Amazon. Store was packed and the bike tech had a bunch of bikes behind the counter waiting to be serviced I showed him my dirty Mtn bike and broken chain. He checked my chain to make sure it was still good and that I did not need a new chain. He could have tried to "up sell me" to buy a new chain but did not. Said my chain was still good. Then God bless him said "give me 5 min" and took my bike away and within 10 minutes had it all done. Wow! Amazing and I am so grateful to him (Ken was the name on the receipt) and a that kind of customer service. Of course feeling guilty I bought a new water bottle and some GU's and Honey Stingers. You rock Sarasots Cycle and I will be back!!!

Very prompt service at short notice. They go above and beyond to satisfy their customers. Highly…read morerecommended

I couldn't be more pleased with this bike shop. I needed a chain and they took care of me on the…read morespot so I could be in and out of there in 15 min. I have had no issues with my bike after they replaced the chain and they even offered to add more air to my suspension if I was interested as well as an overall tuneup. I was in a hurry otherwise it would have been tempting to take them up on the offer. I highly recommend Espresso Bicycle repairs and went to their newest one in Bradenton. Enjoy!

I had realized my tire was flat and remembered how I had bought my really nice white helmet, (with…read morea light on the back for only $29) at Espresso, and how they repair bikes right in the store. I was able to go in immediately! Jay fixed my tire within 10 minutes. He was very polite and professional too! I felt completely comfortable going in on my own and having my bike repaired by him. I really do appreciate Espresso Bicycle Repairs, their staff, and for the convenient service they offer here in the downtown Bradenton, next to Chateau 13. Thank you, Kamara

ery pleasant clean facility…read more reasonable pricing Reasonable timing on services We will return

Stay away from this place. Went in for advice, they said they had to take the bike for an estimate…read more Returned the bike with chain dismantled and missing the link. Rendering the chain useless. They offered to put it back on for $10. There was no previous chain problem. Stay away from this place. I will write another review if they resolve this issue.

The best bike shop in Manatee County. I just had my 1990 mountain bike serviced at this shop…read more They did such a fantastic job that it felt like a new bike. It was the best money I have spent on it in years. The quality of their work will give me many more years on this bike. Give this shop a chance you will not be disappointed.

Love Charlie and Lisa. Have been seasonally renting a three wheeler for approximately 10 years and…read morehave found them nothing but fantastic. I am coming in on the 3rd again this year!