It was absolutely refreshing to visit this store today. My 12-year-old broke his bike chain. I thought I could fix it myself. I was wrong. Zane and Kim were in the store. Zane said he would take it right away and fixed it in under 15 minutes. We are so grateful. Both Kim and Zane had such a lovely personalities. They were very welcoming and very professional. I know that my bike needs a good fixing/tuneup and we will definitely be back to TREK!!! read more

It had been a while sin e i bought a bike, so I wasn't sure what to expect. Truley an amazing experience and I got the bike I wanted for a great price! Kim helped us out and went over the top to make sure we keft happy with out purchase. Thank you! read more

Running has always been my preferred form of cardio. It's the activity that got me fit and is my old reliable. After a couple of years however, it just starts to get friggin boring to the point I have to force myself to get out there and get my miles in. Now that the weather is finally and mercifully starting to take a turn for the better in 2019, I decided to add a new dimension to my cardio and that landed me at the door of Cycling Republic (now called Trek Algonquin, BTW). Rob could not have been a nicer and more accommodating guy to work with. As a person that has not been on a bike since probably 7th grade, I had lots of questions and he graciously took his time with me. Trek bikes are all over the map as far as price and features, so unless you are already an expert coming to a place like this is probably your best move. After narrowing down what I was looking for and taking a couple of test rides around the adjacent neighborhood, I was ready to pull the trigger. They hooked me up with a couple of accessories, made all the adjustments to the bike specific to my bod, and made sure I understood the warranty and owners manual. I was also given a certificate for a free "tune up" to be done to the bike after a year of ownership. This was one of the more pleasant customer service experiences I have had in quite some time. If you are looking to get into cycling, Rob from this store is the guy you need to be reaching out to. read more

Amazing staff and service. Couldn't be happier . Ryan was very knowledgeable and very helpful. Super excited they found the exact bike for me . read more

Trek Algonquin is a awsome place to get bikes or bike parts or Accessories. They put customers first worth doing business with 100%

What can I say,I'm the most skeptical person when it comes to anyone working on my bike! These guys are Tops period! I trust them,and that's saying alot from me.Do yourself a favour and give them a try.You won't regret it! read more

Cycling Republic blows everyone else out of the water. The staff is always friendly and knowledgeable. You're always greeted when you come in. The owner Rob is kind and is so knowledgeable about bikes and truly passionate about what he does. Going to cycling republic is always a great experience. And coffee, whaaaaat?? read more

Trek Bicycle Algonquin - Bikes Near Me - Algonquin, Illinois

Took my bike to Trek Bicycle Algonquin to have the hydraulic breaks bled since they were no longer tightly grabbing the rotors. The work was done quickly and the breaks are now working as expected. Thank you for the quick service. Will return for future bike repairs. read more

Excellent service customized for YOU The staff knows what they are doing! Expansive inventory and wide selection of accessories Highly recommend!!! read more

Great service and very helpful staff, offered some great local options for trails and paths. Highly recommend

Wow, just wow. Sometimes that it is all you can say about a business and its mission. I live in Chicago, about 45 miles away from this business but during my drive in their area, I decided to stop in and ask about a bike. (I had bought a bike at Village Cycle in my Old Town, Chicago neighborhood last year and it was not comfortable.) After talking with Zane, who, even though it was closing time, took his time to talk to me about my needs in a bike. I decided to buy a bike. Without hesitation, he picked out what turned out to be the perfect bike for me. Then, he made some recommendations, including that I could use a an app in lieu of the odometer I wanted to buy. I opted to buy the odometer because I wanted to be able to clock my exercise everyday since I can't go to the gym. The fact that he offered a solution that allowed me to avoid buying a gadget did not go unnoticed. That is the perfect customer service you want- a honest assessment. When I told him I wanted to be able to ride the bike the next day, he immediately set to work with his assistant. Realizing that the bike needed more time to set up, and knowing I lived about an hour away, he offered to come to his shop on the day it was closed so I could ride as I had initially said I wanted. Given these challenging times, he made certain to disinfect the bike before I took a test ride without me having to ask. (I am over 60 and well, that little touch could save my life). The shop itself is adorable. It is spacious, so clean, and just inviting. There is an old parking meter in the bathroom, so make sure to take a trip to that room. This will be the place I recommend to my friends and anyone who wants a connection to a bike shop. I'll be back for the bike carrier after I get the hitch. Finally, to the owner- you have a great team. I run a business and I would be proud to have the dedication and passion your employees have on my team. read more

I would give this place zero stars if I could. I called to purchase a Burley Bike Trailer. They were to busy to set it up on the day I wanted to purchase it. I attempted to purchase it to assemble it myself but they insisted on store assembly. I agreed and arranged to look at it the next business day. Upon arrival in the parking lot I was told it was sold. I was then told money is what holds everything. A bit confused as I tried to purchase it the day before - says a lot about character. I called a different bike shop and they put it on hold for me and it was ACTUALLY there. This was the first and last time I'll go to them. Waste. Of. Time. read more

Stopped by to get by bike worked on. Needed a tune up and a new rear inner-tube. The derailleur was also acting up. When I picked up the bike I'd have thought it was brand new. I was very impressed and will certainly go back. read more

Amazing bike shop! So impressed with their customer service - everyone was very helpful, knowledgable and personable! I bought my first "real" bike here and am SO happy with the whole experience. Highly recommend! read more

If you want to learn customer service this is where you go. Cycling Republic has truly separated itself from their competitors. They go above and beyond to get what you need and on your bike as quickly as possible. I would recommend Cycling Republic for new and experienced riders. They are very busy and there is a reason why. read more

We purchased our Townie at Cycling Republic and just had a great experience!!! The owners are fantastic and they hired an excellent staff. After purchasing our bike we brpught it and one other bike in for maintenance. Again, very satisfied with the work completed and value. This is a top notch business and I highly recommend purchasing your next bike and maintenance plan from these fine folks. read more

If you're looking for a bike, look no further! The staff here is amazing and super knowledgeable! They also have amazing customer service and are truly passionate about their customers. I bought a Trek Dual Sport Hybrid back in September and have loved every mile! Andrew H. read more

Great customer service! I brought my bike in for service and the work was done fast and perfect . They are friendly and willing to answer all my questions. I recommend bringing your bike here for all you service needs. In addition, they have a great selection of bikes and accessories. read more

Great customer service. Went in for spinning shoes and the young man working ( don't remember his name) was super helpful and he even put the spikes on the shoes for me, and showed me how I could adjust them at home. I love supporting small businesses especially when their customer service is awesome. I will definitely recommend this place for all cycling services. read more

As all the other comments say, just awesome customer service here. Extremely nice, personable and knowledgeable people. I got my bike, knowing absolutely nothing about them at all and they told me everything that i needed to know. I recommended this place to my boyfriend and he purchased a bike here as well. They make sure the bike fits you perfectly and will order a bigger size if needed no problem. I never felt pressured or like I was at a car dealership. I recommend coming to this place first to get a bike. They have some awesome stuff! Coming back for sure!! read more

I just purchased a VERY expensive bike GPS. The whole process was very easy and informative. The whole staff is super friendly and very knowledgeable! I never once had buyers remorse, the customer service was phenomenal! They didn't have my GPS in stock because it was a brand new model. Once it arrived they called me right away, and said they would install in for free! And that goes for any priced GPS or bike computer. They even give you coffee water or candy while you wait for you bike to be serviced. A++! I will recommend them to anybody buying or servicing a bike. They even host group rides on Saturday mornings. Definitely checking that out soon. read more

I took my Bob Jackson bike in after RAGBRAI for work on the headset. The mechanics in Iowa had damaged the headset and originally Cycling Republic said the headset would need to be replaced. Instead the mechanic took the time to manually file and restore the headset, protecting my bike while rebuilding the headset beautifully. I was extremely happy pleased with the entire experience. read more

We've purchased a bike here, and continue to come back for parts and service. Everyone we've encountered at this shop is very friendly, helpful, and knowledgeable. The owner Rob is also very knowledgeable of the local trails for riding, and is ready to give you a recommendation. We highly recommend Cycling Republic! read more

Had a bike that was hanging in a garage for over 5 years that did not brake well or shift properly. I took it to Cycling Republic and for $119 the bike is practically brand new! There were no hidden costs or unnecessary upselling, just skilled workers and great customer service. If your bike needs to be repaired or tuned up, take it here. Thanks guys! read more

Wow an amazing bike shop!! The selection here is everything you are looking for and at a great price. I bought a trek marlin 29er from Rob the owner and he was extremely friendly and knowledgeable. I live by 3 other bike shops and this one blows them away. I would recommend this place to anyone if your looking for professional service and equipment!! read more

I really enjoy coming into the shop to browse and buy some extra parts. Ordering stuff is easy and quickly arrives. Zan s a great guy. Very helpful and knows his stuff. Next time I need a bike I'm going to shop here read more

for your cycling needs, cycling republic is the place to go. Rob, Brent and staff are very professional and very helpful. Highly recommended. We are very lucky to have them as our local bike shop in our area. Thanks, guys! read more