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    Tree Contractors Northwest

    4.9 (8 reviews)
    Closed • 7:30 am - 5:30 pm

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    Response time

    12 hours

    Response rate

    100%

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    Services - Tree Contractors Northwest

    Tree cabling or bracing

    Tree pruning or trimming

    Tree stump removal

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    3 months ago

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    8 months ago

    Wanted to trim Peach tree and remove Plum tree. Crew came when promised. Job was done very well.

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    5 months ago

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    Ask the Community - Tree Contractors Northwest

    New Day Arborist - Overgrown magnolia tree, neighbors tree in upper left

    New Day Arborist

    (20 reviews)

    Colin from New Day Arborist came out quickly (and right on time) to look at the trees we needed…read moretrimming for an outdoor kitchen project. The present job involved trimming and proper pruning a weeping cherry tree, our neighbor's very overgrown Leland Cypress coming over into our yard, and heavily trimming a giant snowbell hydrangea. He gave us thoughtful ideas on what we needed, assured me he wouldnt kill my favorite hydrangea and then took the time to come to our rear yard and look over two additional projects, which he also gave us bids on. All the information was clear and useful, and the bids werent necessarily cheap (but taking down 200+foot trees isnt going to be) but they were reasonable, and I like that they are actual certified arborists, not just tree trimmers. The work was started on time, beautifully done and the two gentlemen cleaned up every bit of debris and clipping. Masterful We will absolutely be calling New Day back to finish the other two projects. No nonsense, no pressure, no selling you more than you need. Very much recommend.

    We contacted New Day Arborist for an estimate to remove a small tree in our yard on the strength of…read morea recommendation from someone we know that had a positive experience using their service. Unfortunately, our experience ended up being very different. First contact with their administrative office was pleasant. They were polite, professional and seemed very eager to help with our service need of having a small backyard tree and stump removed, and an appointment for an estimator was made for two days later at 8:00 am. On the day of the estimation, I went out to our driveway at 7:50 am and waited for his arrival. I received a call from the estimator 10 minutes after he was supposed to be there to tell me that he was going to be another 15 minutes later. It was frustrating, but we needed the work done to be able to move on with our landscaping renovation, and we decided to move forward once we had what we felt to be a fair estimate. The day before the work was scheduled to be done, I received a call from their office to confirm the appointment. I confirmed and mentioned that the estimator had informed me that we had been scheduled for between 8:00 am and 9:30 am, and the office person that I was speaking with told me that we were actually scheduled as the first job of the day, so it would be on the early side of things. The day came and I was back out in the driveway at 7:45 am in case the crew arrived early. They were not early, they were not late - they never showed up at all. No call. Nothing. After the no-show I called their office at almost a quarter to 10:00 and got nothing but a ring through to their answering service. The service took the information and tried to contact the crew, but received no response. They told me they would try to contact someone and have them get back to me. I told them I was already an hour and a half late for work, couldn't wait anymore and to just cancel the job. I finally received a call from their office at a little before 11:00 am asking if the crew had arrived yet. I was stunned and told her that the crew never showed up at all. I was told that things had been a little chaotic and she had been out in the field with no one in the office to answer calls. She apologized and asked about having the job rescheduled. Again, I was stunned. I told her that their person was late doing the estimation to begin with and their crew never showed up at all to do the work, making me late to work both days, and I had absolutely no confidence in their ability to actually follow through at this point. She apologized again and said that if they knew that I had to be to work, then they really try to be conscientious about the time. Once again, I was stunned. The implication that there was a need to inform them that I also had a job and responsibilities so that they would try to be more punctual was astounding. The last contact that I received was a message left on my phone by their general manager later that day. He said that it was his fault - that they had some guys call in sick and he had to "shuffle some things around", and he sent the crew to the wrong job first. While I appreciate the call to apologize, it's hard for me to imagine that a company's general manager would have a difficult time looking at a day's jobs list and sending the crews out appropriately. I can even understand the need for a business to have to prioritize in a situation where you have some of your people out, and we were a one-off small job that was only going to accrue their bare minimum charge to come out. What I can't understand is the total lack of professionalism to even call and let us know, instead leaving me waiting for a crew that was never going to show up. Fortunately, we were able to contact one of the other tree services that we had received bids from, and their service was a stark contrast to our experience with New Day Arborist. We were able to get the removal/grind scheduled for two days after we contacted them. The job was scheduled between 10:00 am and 12:00 pm on a Wednesday. The crew drove up at 10:28, had a chainsaw on the tree at 10:31, were grinding the stump by 10:39 and were finished, cleaned up and off site by 10:52 am. I was as amazed by the speed, quality and professionalism of the replacement tree service as I was by the complete failure of New Day Arborist, and have been more than happy to share our experiences with both businesses at our local nurseries that we visit as we now move forward with our landscape renovation.

    Tree Contractors Northwest - treeservices - Updated October 2026

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