Compassionate. Professional…read more Patient and KIND. Pet Memories of Rockwell Texas went above and beyond to take care of our unique situation. Miss Dee and Mr Nick in particular were amazing. Thank you for everything.

Pet Memories provided a compassionate and respectful experience during a heartbreaking time. I…read moreappreciated the gentle care and dignity they showed me and my sweet baby angel. Their promptness & beautiful location made the experience a little less difficult.

Excellent communication, very quick pickup. Made a terrible situation tolerable, thank you guys.read more

In a dream world, we would never need this service. But unfortunately life isn't fair and I have…read morehad to use Peaceful Pets twice in a year. The first time, the emergency vet worked with them and they sent me updates and delivered the remains after a couple weeks. Unfortunately, I lost another cat the day before Thanksgiving. It was unexpected and traumatic and I had no idea what to do. I knew everything would shut down for the holidays and I would not emotionally survive almost a week with my dead cat in my freezer. I called Peaceful Pets distraught and asked if there was anything I could do. They were closing early, but said if I got there ASAP, they could take his remains. I drove over and they were so nice. Even letting me take a few moments to say goodbye since it all happened so quickly. I got my remains about 3 weeks later delivered to my house, which is so convenient. The packaging was wonderful. The pricing was reasonable and I appreciate the more environmentally friendly cremation service. I hope I don't have to contact them again for a very long time, but I recommend them to others for sure!

Glyn was so kind and compassionate to my grieving son after the loss of his second beloved pup. Old…read moreage and cancer took both his best friends within a year of each other. Glenn managed to join them back together in a special box creating a memorable keepsake for my son. I can't recommend him enough!

I highly recommend Green Pet Care. They're extremely professional, compassionate, understanding and…read morerespectful. They go above and beyond. I appreciate them tremendously.

I can't say enough good things about this business and how they helped me in my difficult time with…read morean unexpected death of my pet they are very professional and compassionate, thank you, Bob and Laura for everything.

Absolutely would not recommend. Our vet started using them for cremations. They advertise through…read moreour vet as part of the cremation package that they will deliver the ashes to your home vs. your vets office. They called me under the name Faithful Companion less than 24 hours after picking up our dog from the vet and left a voicemail in the afternoon wanting to drop off our dogs ashes that afternoon. I was unavailable and they called our vet the next morning saying they could not get a hold of me? They had left one single voicemail and it had not even been 24 hours since that voicemail. I called this business back less than 24 hours after their voicemail and received their voicemail. I left a voicemail requesting a call back to arrange the delivery of our dogs ashes. I called our vet to find out that this business was dropping the remains off at our vets office an hour away versus delivering his remains to our home address as previously advised. It's not like they had been holding onto the dogs remains for days and left multiple unreturned messages. This business never returned my voicemail. This business had not made a good faith effort to reach me to schedule the delivery of my pets ashes and was misleading and dishonest with my veterinarians office indicating they were having trouble getting ahold of me as if they had tried multiple times leaving messages? I am baffled at the lack of compassion and empathy as well as unprofessional behavior during such a difficult time by a business like this. Why offer delivery of the remains if it has to be the date the pet is ready within a few hours only and there is no consideration for the pet parent? I am going to encourage my vets office to rethink their relationship with this company. Very disappointed.

I'm very dissatisfied that you would lock your gates so people could not visit thier loved fur…read morebabies ... do better cause we all love our fur babies and it's not fair we can't visit them

We were blessed to stumble upon Bluebonnet when we were faced with having to help our beloved Izzy…read moreto the Rainbow Bridge. The service they provide is a difficult one but they do it with such compassion that I felt like we were family during the whole process. From the wooden box, to the beautiful bag, certificate & Rainbow Bridge poem, we were blown away! They are worth far beyond 5 stars! If you ever find yourself in need, I hope you will call them. Thank you again for showing our precious girl the love she deserved at the end of her journey!

Last night I noticed my cat was breathing heavily and was clearly in pain and distress. I rushed…read moreher to blue pearl because it's close by my house and I knew that whatever was going on with my Stella was serious. They quickly jumped into action and called me to let me know that she had a pretty gnarly infection in her spay incision. They quoted me $2000 for a hospital stay and full diagnosis but when I told them I couldn't afford to pay that much they didn't turn us away. Instead they worked with a budget I gave them and rushed into action to make my cat feel better and save her life. I cannot say thank you enough to the compassionate caring staff that helped calm my nerves throughout the process. The nurse that called with the discharge information even thanked me for adopting her from the shelter and told me how sweet my Stella was. THANK YOU TO THE STAFF THAT SAVED MY GIRL! I am forever thankful

Went to Blue Pearl bc our cat had been injured a day or 2 bfr but we let her rest it off for a…read morewhile when we finally decided to take her to get checked up bc she was groaning, crying, limping, etc. We waited for almost 2 hrs as we waited for them to check her they kept being pushy abt other expensive options. When the doctor finally came in she didn't introduce herself or anything, she was very unprofessional the whole time and i had to get her name from an employee. At the end they OVERCHARGED us for js an external exam and to tell us they DONT know the problem. Michelle Hazlewood is her name.

Dr Henderson was so caring and understanding. She made the process as comfortable as possible.read more

I would give Dr. Heinemann 10 stars if I could, very understanding and respectful of what we were…read moretrying to do. Took the extra time to explain step by step what she would do while at the same time interacting with my baby girl as best she could. The experience for my baby and myself was exactly what I had hoped for calm, respectful, and as easy on the two of us as possible. I will use them again when needed and will recommend to all my friends when they are in need of this lord sent service.

Today was a tuff day for me, my cat awoke me with painful cries at 4AM, she was laying by her food…read moreand water bowel and couldn't eat. I bit the bullet took her to VEG ER for Pets, only to find out she had advanced congestive heart failure. I don't believe in putting animals down, so I went for surgery. The team was great, they did everything they could ultrasound, removed 2 12 once cans of fluid which was preventing her from eating. They gave me some discounts making the emergency visit more reasonable then normal. I get home with her, let her come out of the carrier by herself, then she moved over to the couch stayed there for some time, then she jumped off the couch heading to the bedroom wobbling, then i heard the most horrible scream of pain and she just fell. I went to pick her up she was limp, I shook her and she came too, called the vet then went back, while driving to the vet she was talking to me, when I arrive, they start working on her and her heart stopped. I told them DNR. They brought me into a consoling room to be with her gave me as much time as I wanted. Finally, when I was ready to leave, they offered cremation services which was very expensive, so I declined they gave me a cardboard coffin and went back home to do some research. While conducting research I found Pet Passages online. They made the process very easy, you order online, you bring your animal in then they take care of the rest. I like the fact pricing is all up front, no games, no guesses. The owner was really nice and totally understood what I was going through, he just lost his dog a few weeks ago. He pulled Josie out put her out on the table you see here attached. The waterfall feature in the room made it perfect to hold her one last time and greave. May she rest in peace.

Pet Passages made one of the hardest days of our lives so much more peaceful and compassionate…read more We had to say goodbye to our sweet 12 yr old dog Wilson and was referred to Alan and his team. From the moment we arrived, they treated our family, and Wilson, with such kindness, dignity, and care. They allowed us to take our time saying goodbye in a serene, calming setting and never made us feel rushed. That meant everything to us. Losing a pet is incredibly painful, but the way they guided us through the process made it feel gentle and respectful. We are so grateful to Pet Passages & Dr. McPherson for helping Wilson cross the rainbow bridge with such compassion.

What can I even begin to say. Last week we lost our little pup....almost 1 year to the day we had…read moreadopted her from Fort Worth Animal Shelter. She was approximately 8 weeks old and we loved her beyond measure. She had a sister and me and my sister both landed on Sabrina. God lead us to her and for what ever reason he knew she would need us. Approximately at 9 months old she started having some diarrhea and through a multitude of Vet and Animal Hospital visits testing would show she lymphoma. Rare for a pup. Our best prepared us for a rolller coaster if good days and bad days and we were absolutely blessed with really good days up until last week. On a business trip my sister called and said Sabrina wasn't feeling well and was laying down in the corner of the laundry room. She never slept in there. I arrived back home Wednesday morning and she didn't come to the door to greet as she always did. I went to her and she was at her normal place underneath my chair and I gently greeted her and she wiggled her little tale. She died 12 hours later. Her little body had enough. She was our best Friend and we loved her deeply. Her big sissy has been looking for her everyday. At 3:00 am I discovered Precious Pets Crematory and completed their online inquiry. 7:00 am the owner called me. He was awesome and talked me through the options. I told him I would be there by 10:00 and said his daughter would be waiting on me. When I arrived she was kind and understanding. She could see and feel our pain. We received word that Sabrina was ready to be picked up today. Coordinated a time and it went exceptionally well. Not only did we get an engraved urn, but they included her paw print and a sample of her hair. Me and my sister cried...bawled. My last words to This very sweet lady was that I hope I never see her again. Lovingly she understood what I was saying. In life, the love we have for our pets last us a lifetime. Thank you Precious Pets for your kindness and understanding. If I could give 10 stars I would!

Response time was less than 15 minutes. Wednesday was a wonderful reflection of the company. The…read moreremains were in a nice wooden box with her name on it. The hair was in a little plastic tube. Paw print was in grey clay, would have been nicer in ink.

Kirito is truly one of a kind. His unique personality and ability to read body language are…read moreunparalleled. However, three months ago, he began displaying aggressive behavior around food and when it was time to go into his crate. As his aggression worsened, we started to lose hope. Thankfully, we found Chris! He not only saved us from having to rehome Kirito but also accomplished what felt impossible. The journey wasn't easy, but Chris worked wonders. Kirito has transformed into a better version of himself--loving, obedient, and responsive to the commands he learned in the program. We HIGHLY recommend giving Chris a chance. If he could help Kirito, there's a great chance he can help your dog too. Just be sure to follow his guidance to the letter when your dog returns home! "Thank you Uncle Chris!"- KIRITO

I learned the information I needed to help with my Apollo and also learned what other pet parents…read moreneeded help with. Which also helped me with my training.