We lost power in our basement and checked the breaker box and couldn't figure out the problem. I called Traynor and talked to Gary and he worked with my schedule to come out the next morning. He came at the time appointed and found the problem was caused by a loose neutral wire in our garage. He reconnected the wire and nut to complete the circuit and restored the power to the circuit. During his work, he discovered that our dining room light was installed incorrectly and dangerously (the sellers of our homes previously "fixed" this as part of our inspection objections). He fixed the kitchen light and made it safe again. Gary also took the time to answer some general questions I had about our home and the electrical wiring. He was friendly and helpful. read more