I exchanged $300 AUD here only to realize that the girl working only gave me $200 worth of…read moreconverted currency. Scammed me out of $100 and no way to get it back. DO NOT WASTE YOUR TIME.

From the owner: Foreign Currency Exchange in Brisbane with the best exchange rateread more

U can bank 7 days a week very friendly and helpful and very clean and good location to get to the…read morebank 4 ATM to use

I am now stuck with $350 AMEX Travellers Cheques that are totally useless. ... Who should I contact…read moreto convert these supposed " Never Expiring" bits of American Express Paper back into REAL CASH.???? Ken

As bank branches go they were polite professional and all one could ask. No lines no hassles on a…read moreSaturday

If I could give them 0 stars, I would. Citibank has recently gone cashless and has partnered with…read moreAustralia post to handle all cash. As an American, I wanted to open an account in Australia to have free global transfers. However, Australia post refused to take my us bank card as a second ID during identity verification, saying that I needed an Australian bank card even though this wasn't specified on the document. Citibank said that my American bank card would be fine. After going back and forth between the post office and bank, who were telling me two opposite things, I gave up. This Citibank branch is a joke of a bank. What kind of bank has no cash and needs the post office to do their job for them? The banker didn't want to admit that their partnership with the post office wasn't working , and even blamed Obama for all these difficulties when it was clearly their own laziness, because we could have just filled out a w9. The whole experience was horrible and I taken my business elsewhere.

This is the bank I've gone to since I was born, and is also the main reason it took me so long to…read moreget onto internet banking. I love the fact that, as a regular, the staff know who you are: I honestly wouldn't know how to use a bank where they don't know you (do you show ID? is there a retinal scan? IS IT SAFE?!). Staff are extremely efficient and friendly, and there is nothing quite like knowing your bank manager to know you're being taken care of. And, really, you can't avoid the bank when you have physical money to deposit. In the end, I did get internet banking, but I still come here pretty regularly, because it's much nicer to hear your balance is $10 from someone you've known half your life than on some computer screen.

Banks tend to be a very personal preference. And a lot like a good doctor or hairdresser, once…read moreyou've found one you tend to be very loyal. I am always very impressed by the professionalism and efficiency of this local branch. The tellers and managers are always extremely courteous and helpful. Most importantly, the branch is extremely convenient - right in the heart of Brisbane's best suburb, West End!

From the owner: Suncorp Bank is Australia's 5th largest bank, priding itself on connecting with customers and…read morecommunities.

I year ago I made the decision to ditch a big bank- which bank you ask? Yep, that's the one. The…read moreQPCU offers all the services that a big bank does, including a network of ATMs with its partners that is the equal of any in the country. The real point of difference offered by the QPCU is customer contact. So refreshing to talk to someone actually in the same city (for Brisbane callers) as you. Staff manning the phones or on the counter are always very friendly and helpful. Credit Unions, unlike banks, are run for the benefit of members not shareholders and it shows through time and again. It's a cathartic experience to break free of a big bank so if you're thinking about taking the plunge, as Nike say, just do it! You won't look back.

This review is based purely off going to an event here. A friend of mine just recently celebrated…read moreher 21st birthday and had booked this location as the party spot. Admittedly, I was very confused when the invitation said it was at the Queensland police credit union, and still confused when it was explained to me that it was on the roof of it. Anyway, the location is in a great spot completely overlooking the river/Southbank and the city. One downside was that guests aren't able to enter the lobby or use the elevator unless someone comes down to the ground floor with a key and escorts you upstairs. The rooftop itself was nice, spacious, and like I said has great views. There is only one female bathroom and one male bathroom. One mirror...ONE mirror...take a moment to picture girls attending a 21st birthday having to share this one mirror with everyone else including males. The bathrooms were very very dingy/dirty to say the least, and the girls bathroom door doesn't lock properly. The function seemed pretty lenient, the rooftop was fully decked out with 21st birthday banners and music. You can bring your own alcohol as long as it is not in glasses. Cool spot I suppose, if you get an invite to a private function here definitely check it out if only for the view.

I was nervous about depositing $30 of 20c peices as haven't banked any coin for years. Brodie was…read moreextremley helpful & patient showing me the procedure using the ATM. I feel I can do it my myself next time.

How many people can claim that they had the longest table tennis rally of their lives in a bank?…read moreWell I can. I literally just popped into the bank to convert some GBP into AUD and was instantly taken aback by the attire of the tellers. I could not find one that was dressed in a dull suit - they were all sporting pink shirts, some complete with glittering hats. Then it dawned on me - they were spreading awareness for breast cancer. I joined a short queue and was asked by one of these glittering hatters about the nature of my visit and she informed me that it'll be a few minutes' wait. So she challenged me to a game of table tennis while I waited. My opponent had clearly played more than one game that day, as it was a tough rally, which I eventually won. Firing myself up for a re-match, I was informed that the teller was ready to see me. Begrudgingly, I tore myself away from the game and had my currency converted by a very friendly teller. Never have I had a more enjoyable banking experience. Definitely check this place out if you're a NAB customer, require services beyond online banking or are just a keen table tennis enthusiast.