I am had a great stay at this hotel. The property is modern, very clean, and well maintained. The…read morerooms were comfortable and had everything I needed. The staff was welcoming, friendly, making the experience even better. The only downside was that our room was a bit noisy due to its location near the freeway (or possibly just where our room was situated). Other than that, everything was excellent, and I would definitely stay here again and recommend it to anyone visiting Beaumont.

No EV charger. The ChargePoint app is not correct. There is no EV charging station at this hotel; I…read moreasked the front desk. Tip: there are two Universal EV Level 2 chargers on the NW side of the Hilton Garden Inn, and I have used them.

My friends and I were going to a bridal shower in Beaumont and were looking for a hotel nearby…read more Book Nook Inn had the best reviews and seemed like it would be a fun experience to stay in a B&B. We all booked rooms and the reviews did not lie! What a unique and amazing place this is! A beautifully decorated home that includes a pool, a movie room, shelves of DVDs and books, billiards and more games. You can choose which room to stay in and my husband and I chose the "Steampunk Room." The room was located in a tower apart from the house. It was so cool! The next morning we had a homemade breakfast and it was AMAZING! Our hosts made us feel right at home and were so kind. Would absolutely recommend to anyone, in fact we all wish we had stayed one more day!

Super Super Cool Place. We were the only guests that night. Beautifully decorated for Christmas…read more We would definitely stay again!

The place is very clean and I loved the snack shop, bar & restaurant right in the lobby so it was…read moreso easy! Parking is easy and we really enjoyed eating and drinking before we headed to watch Phantum Sun band! I had a Caesar salad which was fresh and good. My husband had the flatbread pizza which came out cut in sections but decent tasting. The employees were friendly and nice. Yes, I recommend this hotel

Good: clean rooms, large dining area in lobby, coffeemaker in the room…read moreBad: personnel's attitude, loud traffic noise all night, no safes in the room From the front desk, to the bartender, to the server at breakfast there was not one smile. When my cousin asked for another key, you'd thought she asked for the front desk person to climb Mt. Everest. The front desk person sits on a stool against the wall playing on her phone constantly and would seemingly rather be anywhere else than behind the desk at the Hilton Garden Inn Beaumont. The server was going through the available items on the buffet at breakfast when my cousin asked if they had rye bread as an option for toast. The server then said snippily, "if you would let me finish, you'd hear the available breads." Any question asked was met with the same cold and almost confrontational attitude. The bartender has a very similar demeanor. She was gruff and unpolished. She did not know how to make the most basic of drinks and also seemed extremely put out having to do her job. This particular location of Hilton Garden Inn needs to get a handle on their staff's interaction with the customers - it's not welcoming by any stretch of the imagination. Do better Hilton.

I stay here while my mother is in a care facility near by. I must say, I have never had a hotel…read moreroom that was completely tile/no carpet, but I loved it. The bed frame was metal and elevated off the floor, and the floor had no carpeting to speak of. As someone who travels quite a bit, This made the room feel cleaner and less stale, plus it reduces the chance of bedbugs. It also means it's easier to clean, which made me feel better about staying here. The Continental breakfast was delicious and the staff at the front were incredibly friendly. I highly recommend this hotel. One point of note that you need to be aware of. This hotel is used by a lot of blue collar workers for the refineries and other places. They can get a little bit loud in the evening but often are gone for work very early in the morning but often are gone for work very early in the morning. This didn't bother me at all, but if it bothers you, you might ask to stay away from that room block.

4.5 stars -- we stayed here for one night and it was clean, felt safe, and the staff was courteous…read more It's a bit noisy though... we could hear the guest upstairs from us walking around while we were trying to sleep, and the air conditioner in our room made a very loud noise when it turned on and off during the night. Lobby breakfast is surprisingly good, though: eggs, biscuits and gravy, yogurt, toast/waffle station, cereal, coffee and juice. Get there early; we were up at 8 and the eggs were almost gone anyway.

By far the worst Marriott on Earth, maybe the entire universe. I checked in, went to room to find…read morethe door cracked. After knocking to make sure nobody was inside, I entered to find stains on the walls, floor, mold in the bathroom and to top it off, a bloodstain at the foot of the bed. The hallway carpet and walls are also stained. After asking for a new room without blood on the floor, I was moved to another room without a working A/C. I had reserved a room for several additional trips to Beaumont and immediately cancelled them. The next day I checked my credit card and saw they had improperly billed me for a future stay that wasn't a prepaid stay... and I had canceled within the cancellation window. They refused to return the money for two weeks. I eventually had to dispute the charge for them to reverse it. Do not stay at this hotel!

So, as a lifetime member, I've been to many small hotels, such as courtyard, inns, and residence…read moreInn however, this place because of many issues I usually tend not stay here, otherwise , I'll stay at nearby Port Arthur, which is a newer Residence INN , therefore the only good thing about this place that gets it three stars is the beds are comfortable and a coffee is hot in the morning......

Here today! The plan…read morewas to return to Houston Tx but Father Time had other plans for me. Comfort Suites are usually budget friendly so I used my trust Yelp app to confirm and since I was charging it to my company I wanted to spend their money like I would spend mines. Check it was quick, I didn't have my motorcoach so parking wasn't an issue. I arrived about 3 am and the front desk staff was at her post and didn't mind my pop up. Before I booked online, it's has been my experience to ask because check in was actually 2 pm and some front desk staff are butt holes and hold to that technically. I couldn't get through when called because their number said no longer in service. When I arrived the dining staff was setting up for breakfast and the young lady who checked me in offered me what was out, that was VERY thoughtful. Even though I booked online my accommodations was as if I booked online as an Elite Member. I pressed my luck and asked if I could have the points, she stated she was sure and that the system would give them to me by my telephone number. I slept comfortably, upgraded to a suite, bed soft and comfortable, sheets quality and hot water. I appreciate hotels that offer charging stations, that says they understand we're in the age of technology and need options to charge our many devices. Here today. Absolutely would be back tomorrow!

I checked in and there was immediately a roach on the wall. Then I turn the air on and a bunch came…read moreout. They refused a refund but I did not stay I do not want to bring home any bugs. I would give less than one star if possible.

Horrible someone else's nasty clothes under the bed . Mold mold and more mold . The smell will…read moreknock you down .

Nope.. Rooms are old and dated, smelled of mold and old cigarettes. The food at breakfast was good…read morebut we wouldn't go back .

Update August 2026. Filthy. That's about all you can say about this hotel. Nothing has changed and…read morethe facility is just as dirty as it was the first time I stayed here. Will be looking for other places to stay the next time we're in Beaumont. The floors are filthy and sticky, public bathrooms are filthy and you dare not walk barefoot anywhere in your room. This place is only good if you don't mind staying in a place that's totally disgusting. No one from ownership to staff do a damn thing to clean the place. I would not recommend this hotel to a homeless person.

Great place to stay. Great atmosphere & the workers are very sweet and go over & above.read more

The small room lacked amenities, including an iron, microwave, or closet. Only hooks were provided…read morefor clothes. A largeroach was found in the bathroom on our last morning. The TV screen was blue. The flimsy construction is a major concern. The price was NOT worth the stay.

1. No microwave in room, one in the entire hotel 2. No…read morecoffee in room 3. Toilet is too low for us old folks 4. Room is 2/3 the size of average hotel rooms 5. No closet in room 6. Refrigerator has no freezer function 7. No ice bucket in room, have to pick it up at the only ice machine in the hotel on the first floor 8. One desk chair in room, no others 9. Faucet barely reaches sink, when washing hands the water goes everywhere We tried out this hotel because of the 9/10 ranking that it received on Yelp. Far higher than the other hotels in the area. The ranking is a mystery to me. I have stayed in hundreds of hotels over the years in my job, and that ranking is ridiculous at best and suspect at worst. There were two pluses that I can honestly point out: The modern hip colors in blue , grey and red, if you like their minimalist decor and the coffee that is only in the eating area is very good. The Best Western Plus we stayed in the night before far exceeded this place in every way!

Check in went well. Happy with our room…read more Residence Inn normally has a good breakfast- not so good here. Out of many items. Decaf coffee cold- took it back to the room to microwave it. It's a 3/5.

I was in town for a funeral - had a rough day and was really run down when I checked in. Brianna…read morewas the lady working the front desk. She was so cheerful - her positive attitude and genuine smile lifted my spirits. Then when I was walking to my room there was a cleaning lady in the hallway who said "hi" and "hope you have a nice day". Got into my room and it was super clean. Everything was uplifting, and I'm especially grateful the Residence Inn in Beaumont hires such friendly staff and takes pride in their property. I have not had this same level of experience staying at hotels in Beaumont in the past - this is my go-to place moving forward when I come to town!