They have always been very responsive and helpful to me. Im not sure what the other negative review…read morehere even means....

They drop you off as a longtime seasonal customer in preference to fulltime, instead of hiring…read moremore staff specially now when people lost their jobs. Business is so good that they dont want to serve anymore

A real community sport centre. It has everything you need within 2 km radius pool , gym, rinks,…read moreplayground multi purpose fields. The library

Today I went to the brand new gym inside the Minoru Centre for Active Living. Everything is brand…read morenew and staff was really helpful. The yearly pass cost $527 which includes the pool but too bad the new pool is not open until later. However, this pass does allow you to use other fitness facilities in other community centers. The gym is open from 7am to 9 pm Monday to Friday and 8am to 5pm on weekends. I wish the hours are longer but I think they will once the pool is open.

Great service ! Thank you for all your help with our pool and spa. Such dependable service for…read moreeverything from to products and servicing!

From the owner: We love pools and hot tubs and want to help you enjoy yours! This passion goes into every product…read morewe choose to carry, from our careful research to the incredible customer support we're famous for. Our expert staff provide a range of services to look after your pool or hot tub. Choose from maintenance programs, or do it yourself with their free water testing service that uses computer analysis to instantly determine exactly which chemicals you'll need to perfectly balance your water. The convenient store and warehouse, located in the Ladner heritage village, carries a wide variety of products including accessories and pool toys. The Swim Blue team will even deliver your pool chemicals free of charge in Ladner and Tsawwassen! The Swim Blue staff love people and are passionate about helping you get the most out of your swimming pool or hot tub. They would be delighted to help you.

We had been a customer of Imperial Paddock Pools for the last 42 years, they actually built the…read morepool, the first 40 years the service and customer care was really good, but the last 2 years it really went down hill, so we had no choice to fire them last Friday for incompetence and poor customer service, as no one came to service our pool for the whole month, well they did show up briefly one time, even after the heavy wind storm we had at the beginning of November. I talked to customer service at least 6 times, and each time they gave me an excuse why the pool technician didn't show up, one time they said that he had to take his girlfriend to the hospital. I would not use them again

Very pleased with the company and my serviceman! maybe things have changed since the previous…read morereviews, because I found the lady in the office was very helpful over the phone when I called to set up a service contract. my pool guy has been pleasant and has done a good job with my pool and hot tub! and to think I almost paid more with a different company! happy I went with my gut feeling! thank you Paddock!

An update from the last review. So I received a note from Charlotte B asking that I call to discuss…read moremy review. Left message, no call back. So I called again to ask them to come out to look at my hot tub and got the same run around. Need your name and address to check in our system to see if we have serviced your hot tub before. Can't answer any questions or promise someone can come look until you give me your credit card number.

Great company, I highly recommend West Coast Pool & Spas. Great service by their team and…read morecompetitive pricing, it's important to have a reliable company who you can trust.

Connor was very professional and easy to connect with. He arrived on time, explained how the steps…read moreof the maintenance program and left my hot tub sparkling clean and balanced. I would recommend them to my friends and family.

I recently had him to change sand in my sand filter system. With every pleausre I can say that he…read moredid a wonderful job with very reasonable pricing. With the strong memory of him doing the best service I will not hesitate to call hime again for the next job. Thanks again. We will see you again.