Great job & good workmanship on fixing the cracks in my 10'x30' pool in-ground pool. Good value for…read morethe work. Even though the scope ended up exceeding the original estimate, Vince kept to his original lump sump quote. This was very helpful in keeping my budget. He replaced broken tiles, acid-cleaned the pool, fixed the circ pump, balanced the pool after the repair, all of which are not part of the original scope. After completion, he came back several times to make sure everything is in good order. I couldn't help but give him a small bonus for the good work. Highly recommended. -Gary, West Vancouver.

Vince was great in fixing a leak on my hot tub. He was very responsive and knowledgeable. I highly…read morerecommend his services.

They never got back to me when I was trying to set up a regular pool service contract. I had to…read moremake several phone calls, I sent them what they asked for and never heard back. When I spoke to them the excuse was always the same - very busy.

We had been a customer of Imperial Paddock Pools for the last 42 years, they actually built the…read morepool, the first 40 years the service and customer care was really good, but the last 2 years it really went down hill, so we had no choice to fire them last Friday for incompetence and poor customer service, as no one came to service our pool for the whole month, well they did show up briefly one time, even after the heavy wind storm we had at the beginning of November. I talked to customer service at least 6 times, and each time they gave me an excuse why the pool technician didn't show up, one time they said that he had to take his girlfriend to the hospital. I would not use them again

An update from the last review. So I received a note from Charlotte B asking that I call to discuss…read moremy review. Left message, no call back. So I called again to ask them to come out to look at my hot tub and got the same run around. Need your name and address to check in our system to see if we have serviced your hot tub before. Can't answer any questions or promise someone can come look until you give me your credit card number.

Great company, I highly recommend West Coast Pool & Spas. Great service by their team and…read morecompetitive pricing, it's important to have a reliable company who you can trust.

Trasolini pools built our pool in 2016. The pool has very high craftsmanship. Building a home…read morepool can be a big project but with an experienced pool builder the process can be handled with confidence. We are very happy with the pool and it is a beautiful addition to our home.

I would give Randy six stars if I could. He has come to my rescue many times for my pool,and hot…read moretub needs. For repairs,or just advice,Randy is very knowledgeable,and trustworthy. Not the kind of contractor that tries to squeeze every nickel out of a customer. Unfortunately he had to close his store down for lack of employees. However he still sells(and delivers) pool equipment,and chemicals.

I came in with my mom and I think his name was Kevin but he was the most welcoming person ever,…read moreeven tho she's picky he was patient and helped her find out the best choice for her she was really happy by the end thanks a lot to him our experience was great!!!!!

Jordans Flooring (Burnaby) installed flooring in our apartment in 2017. The workmanship was poor,…read moreand even after an attempted fix, issues remained. Transition pieces were not properly glued down, baseboard nails were not set flush, and the caulking was poorly done--problems that are still visible today. I lived with these issues for years because fixing them once was not enough and I did not want to deal with the issue again. The manager at the time did offer me a partial refund so I didn't ask for a 2nd fix. In hindsight I should have. Recently, I re-engaged Jordans because I need to redo my flooring. Engaging with the current store manager I was told in person that we would be "taken care of" and "hooked up" because of the 2017 experience. What followed was a 10¢/sqft price reduction (about $55 total). When I raised this marginal discount, the alternative offered was removing recommended services of leveling and voiding warranty. This process wasted significant time and did not rebuild confidence with Jordan's. We chose another contractor.

G. Rossi Plumbing is an excellent company. They installed 3 faucets for me on short notice,…read morebraving the snowy roads. When one of them sprang a leak in the cabinet that same night, Giorgio Rossi emailed me very early in the morning and came out right away. The leak seemed to have disappeared, so he left--and then it reappeared soon after. Giorgio came out again (twice in one day, at no charge) to make sure the leak was fixed. Skilled, friendly--went above and beyond to make it right. I highly recommend him and his company!

My bath tub faucet lost control of hot and cold water, needed cartridge replacement by my guess…read more Contacted 3 plumbing companies and decided to use Rossi G because they answered my questions clearly, best price and was able to help me the next day. My contact person was Giorgio and they followed through on everything clearly, sent someone who repaired my faucet in under an hour. I will use this business again for sure.

Vincent and the team are true professionals from start to finish; was over-floored (pun intended)…read morewith the excellent services provided~!

Vincent and his team did an excellent job of my acrylic floor installation…read more There were zero omissions,and every detail was anticipated and communicated. Timely, hard working and professional. I wouldn't hesitate to use Do my floors again.