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    Henry's Pools and Spas

    5.0 (3 reviews)
    Closed Closed

    Services - Henry's Pools and Spas

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    7 More Services

    Pool inspection

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Pool winterization

    Henry's Pools and Spas Photos

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    Recommended Reviews - Henry's Pools and Spas

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    3 years ago

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    6 years ago

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    11 years ago

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    Hot Tubs Galore - Virtually brand new models usually at 50% off, or more!

    Hot Tubs Galore

    (5 reviews)

    Buy from these guys if you want to get scammed! If there was a corner to be cut, Hot Tubs Galore…read moretook advantage. The "refurbished" spa appeared restored but upon further inspection there were many deficiencies. The topper is management would only correct majority of issues if I remained silent and did not inform the public of my experience. In short, they ripped me off. I paid over 7k (not including the headaches, loss of sleep and lengthy emails) for this "refurbished" spa and I might be able to sell it for $3000 List of what was wrong: Heater not electrically grounded, electrical box mounted flat , 5 leaks, rotten structure, motor mounted to rotten plywood, scabbed together OSB siding - improperly installed so that it would leak into the structure, one section of siding was not even replaced, 2 degree temperature differential, 3 non-working jets, "brand new custom fit lid" that leaks heat, insulation around tub removed and not reapplied, grimy jets, missing pillows, and delivered without any instruction manuals or guides. And as for the Customer Service, it was poor at best. Argumentative, unaccountable, manipulative, deflective, unsupportive and alarming. Aside from the larger leaks, their agreement protects Hot Tubs Galore with regards to not fixing any of these issues. They are quick to highlight and quote the contract with regards to what they are NOT responsible for and then highlight their service call fees. Quote: "All spas are purchased "as seen on showroom floor". You responded "not interested" to all extras offered thus the spa came "as-is"" These guys are scam artists, BE CAREFFUL. Some alarming statements from Hot Tubs Galore that clearly indicate the mentality of Management. They would black mail, threaten, avoid accountability and gas light me: Hot Tubs Galore, "Boo. We react very poorly to threats. I will NOT tell Steve (the owner) you said this, otherwise you'll get nothing except exactly what's on your signed contract - which specifically states this is not a warranty item." "We've since gone over and beyond what our official guarantee offers, and we're considering going even further with you, as long as you agree that we've been fair, then we can move ahead with no bad feelings and no bad reports online about us and we'll keep you on our "good guys" list." "So please, either let me know if I'm mistaken or uninformed, or confirm that you agree to proceed amicably and do no harm to our company. However, if you disagree with our proposal and choose instead to complain about us, then this will be the end of any extras or special treatments and you can go ahead and complain online about our policy." Below is a list of what Hot Tubs Galore's deems as "extra's" which is "over and beyond their policy": Their "policy" protects them from selling you "as is" I corrected most of these issues myself. It was easier, safer and way less of a hassle than dealing with Hot Tubs Galore. Now I can relax in a Spa knowing I won't get electrocuted, or having to deal with these clowns again.

    my husband and I purchased a hot tub from here. We've not only enjoyed the hot tub but the service…read morewas exceptional. all sales and service technicians were great!

    Henry's Pools and Spas - poolcleaners - Updated May 2026

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