Two things- No…read moreCOVID-19 prevention measures except a sign on the door. No employee had gloves or mask visible. No hand sanitizer anywhere. Before we spent our money, we were approached five times to see if we needed help, had a questions, etc. After we dropped $1300.00 on a patio set, nobody- absolutely nobody- helped us move the items from the back of the showroom to the car. One guy removed the table top as I requested so I could get it into the car and then disappeared until we struggled past him with other items on the show floor in our way.

I had problem with the paint peeling off a patio table I purchased from Wickertree over 2 years…read moreago. I forwarded photo's of the peeling paint and the owner of Wickertree immediately got onto the supplier who reviewed the photo's and replaced the table. The new table was delivered to me by Wickertree. I only had to make 1 phone call with a photo to get a new table. The whole matter was dealt with on my behalf. Excellent service. The manufacturer said that the peeling was a very rare occurrence and totally stood behind their product. Positive experience in every way!!!

The guys at Vancouver Sofa and Patio are the best! No need to drive all over- their prices are the…read morebest, and the customer service is unmatched. Thank you, we are so happy with our patio set and fire table.

Great service and prices on outdoor furniture. Thanks Harry for all your help. I didn't catch the…read moreother associates name but he was was also very friendly and helpful. We don't live in the area and we're skeptical about making the drive into Richmond but it was definitely worth it!

Great shop of cute home decor items! They had a lot of things in the 50% and 70% discount section…read morethat I was so close to buying! Definitely stop in on your next trip to Anacortes!

Very helpful customer service , they responded to my questions quickly / My order was shipped super…read morefast and packaged ver securely. Highly recommend this shop.

No-pressure environment, good deals, quality furniture. The delivery folks (a separate company)…read morepinched some of the cords in how they set up our sectional, and one of the recliners stopped working a few days after we got it. WFL's owner was super-responsive, came to our house, fixed it... then when we discovered that the USB on that recliner wasn't working (it had been before), he again came and swapped out the whole switch. Everything's working now and we love our sectional. Really minor inconvenience, made even more minor by the no-questions-asked responsiveness. I wasn't sure if we were going to get a "Sorry, final sale" response from a "Liquidator." Nothing like it. Bravo!

This was our first couch purchase and it was awful!!! One staff told us how to order a chaise, a…read moreseparate staff order it. They don't cover the delivery fee so we paid 90$ Delivery; the chaise arrived on a wrong side.... they exchanged the couch no problem but we had to cover a separate 90$ delivery fee for pick of the wrong couch and drop off of the new one. Something that wasn't our fault. 200$ in delivery; what a joke.

While in Victoria, I came across InsideOut Homestore. It is a locally owned Furniture and Home…read moreAccents store in Victoria, BC. Specializing in slipcover furniture, outdoor furniture, area rugs, decor and pillows. I was so happy to learn they ship. Sue (the owner) is amazing, as are her staff. I already look forward to adding to my collection.

I love this store. They have the most comfortable couches I have ever sat in. I think they call…read morethem slip covered....and my wife loves them to. They also have very cool coffee and end tables to match the relaxed look and feel of the couches. I fell in love with the patio furniture as well and will be back to shop some more when we are ready to update our cottage.

i purchase an outdoor table from Ratana in Vancouver, BC. Part of it has faded and the finish…read morechanged. I have called and emailed them, but no one ever responds or wants to help. When I call they say email and when I email no one responds. It is very disappointing as it was expensive furniture. I should have purchased from Cosco where they have great customer service. I would not recommend purchasing from Ratana.

Our Ratana Miami Lakes furniture frames are very good. After three years I decided to change our…read morecushions. Well, the sunbrella fabric is not as good , as my previous purchase but more so our chairs are not comfortable, they lack the sturdiness of our previous cushions. I do not think these new cushions will stand up like my previous Papaya sunbrella fabric. It' very disappointing especially since Ratana and Sunbrella are suppose to be high quality! These pics are after 3 days usage!

If I could, I'd give them 10-out-of-5. Without fail, they provide service that is always above and…read morebeyond. We've been using this company for 13 years now, and honestly, the service just keeps getting better and better. I had a pool "emergency" and it was dealt with immediately. ALL the staff are great, from Front-Facing Sales to Pool-Opening-Closing guys. Laurie, you really should be very proud of your staff (and yourself!).

These people know their stuff. They are honest, friendly, fair and really wanting to do their best…read morefor you. I am thoroughly impressed with this business.