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    Trapper Jon's

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    Debug Pest Control - Planting the Chepachet roundabout pollinator (for bees) garden in 2018.

    Debug Pest Control

    (39 reviews)

    We've been using Debug Pest for a few years. We are very happy with the quality of their…read moretechnicians. Anytime I have an issue. I called them and they are at our house within a day or so. It's also a pleasure calling their service line, you get to talk to a person that actually lives locally. When we are due for a quarterly appointment, they send you a text message and an email, but if that time and date does not work, they are very flexible to change it for a time that works for you. They are always pleasant and helpful. I highly recommend Debug pest control.

    The technicians have been helpful and very knowledgeable but we ran into an issue yesterday when a…read moregel bait was used indoors and not included on the report afterward. We have a 4 month old puppy who is into everything and started licking/chewing the baseboards near where ants were prevalent indoors. When I called, Stephanie was less than professional and seemed annoyed that I had concerns. No matter what I said, she dismissed me, argued at every turn, and didn't apologize until I told her how frustrating the conversation had been as a concerned parent. Even then, her apology was "I'm sorry ma'am. I do understand but like I said...." She just kept reiterating "Ma'am (condescendingly) baseboard treatment is standard with all of our visits." Mind you, we've never had baseboards treated before this visit. Treatment has always been on the exterior and they've only ever iterated that kids and pets be kept indoors. Stephanie said the stuff he was putting down inside was the same as what he put outside (bifen) when I called back this morning because my puppy was vomiting and refusing food. After speaking with Jose and describing to him (as I tried to do with Stephanie) what I saw the technician use, he said it wasn't bifen but was likely gel bait (not at all what is used outside.) I was going back and forth with the vet and DeBug all morning trying to figure out how emergent the situation was and when I finally was able to speak with Jose, he helped calm my fears and let me know what the product actually was and how the call should have been handled. I do appreciate his professionalism and approach to feedback from a customer. As I told Stephanie, I was trying to work toward a solution and share my frustration as a mom of young children and dogs. I am unsure if we will be continuing service because, although Jose handled things well, Stephanie is the main point of contact it seems and needs more training or a spa day before she interacts with worried customers again. The screenshot I've included is an example of how the phone conversation went as well. Weird (inaccurate) responses and entirely missing the point of what I was asking. For what it's worth, our puppy is alive and well, eating again and no longer vomiting, so that's a relief.

    Mosquito Joe of Rhode Island

    Mosquito Joe of Rhode Island

    (5 reviews)

    I was told one thing over the phone, then when i requested a re-spray was told another. I was not…read morehappy with this company at all, or the people who I had to discuss my concerns with over the phone. i would not recommend Mosquito Joe.

    BEWARE. CONTAINS BIFENTHERIN WHICH CAN BE TOXIC TO CATS AND DOGS. We were looking forward to having…read moreregular service, but we only had one treatment because this experience was truly awful. We decided to go with this company because they advertise as pet safe. However, their treatment contains bifentherin, a pyrethroid insecticide, which can be poisonous to cats and dogs. We were having work done out front and the workers had the front door open with our first treatment and the sprayer came and sprayed a massive amount of spray in the front of our house with the door open. That was the first problem. The second problem is when I called to ask about their use of pyrethroids, why they sprayed while my front door was open, and if they sprayed my backyard --the lady who answered the phone was extremely nasty and didn't seem to know their own product. She couldn't even pronounce bifentherin and when I asked her for more information on pet safety she told me to "google it". Now, this is ironic, because if you google pyrethroids you will see many many vets who recommend against it. It can be safe when dry, but they were wet spraying outdoors where a lot of stray cats are. I asked the lady about this and she asked if my cats were in the yard and I told her there were strays and she just had a terribly unprofessional attitude. After all of this, they continued to send me the $49 bill three times a day for three days until I paid it. AVOID. Especially if you have pets. UPDATE: IN THEIR RESPONSE IT LOOKS LIKE THEY ARE CONFUSING ME WITH SOMEONE ELSE WHO MAY HAVE HAD THE SAME PROBLEM. FIRST OF ALL, MY NAME IS NOT MICHELLE. SECOND, I DONT HAVE A SCREEN DOOR ANYWHERE ON MY HOUSE. FINALLY, DO YOUR OWN RESEARCH ON THESE CHEMICALS AND HOW THEY AFFECT PETS.

    Trapper Jon's - pest_control - Updated June 2026

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