I own a landscaping company we deal with bee problems on a regular basis. One of my customers…read morelives in Florida, but owns a waterfront home here in Southeastern Connecticut. While visiting for Labor Day Weekend, they discovered a huge nest of bees nest under their deck. This was beyond our capabilities and we called three local exterminators for quotes. We chose Atlantic... 1. They Responded to the phone call in a timely manner. 2. They showed up the next morning as committed. 3. The bee problem was immediately solved. 4. The price for this level of service was extremely FAIR. 5. They sent me an invoice through the mail... I am very happy, have put them in my Primary Contact list and will definitely use them again in the future.

Dan came to treat ants in my apartment, they were all over my kitchen. He did a spectacular job,…read morethe ants were gone after the first time and he had the best prices and guarantee. I would highly recommend him for any of your pest control problems

I had David, from Bio Tech service me twice in the past, promising my payment of almost 400 dollars…read moreto treat and feed 2 medium sized weeping cherries would always remain the same, if I used his service. That was 2025. I just tried to reschedule. I tried multiple times and was given a long wait to only hear that not only have his rates gone up!!, but he is no longer servicing my area!! This took several days that I could have made other plans within the time frame, which needed immediate attention, unfortunately. Once again, I trusted a service which prove unreliable and unprofessional in the long-run. I am disappointed in him, and this company, but I wish him future help with health.

The service person who came to the house was nice and seemed to do a good job. The owner, while…read morekind mannered on the phone, did not stand behind the price of service quoted on the phone. I received bills more than 5x the price quoted and 4 x the price from other companies. I could go on but it's not worth my energy. I don't recommend using this company.

Professional, polite and efficient! Friendly service, excellent communication. I'm from out of…read moretown, and I'm glad to have them there.

Hired Griggs & Browne based on a referral from homeowner association to remove carpenter ants last…read moreyear and have paid for their prevention/maintenance plan ever since. Nevertheless, roofer found a lot of carpenter ants causing a lot of damage to the home in the same area that was one of the two hotspots noted to Griggs & Browne last year. Will see if Griggs & Browne will cover the expense or not to restore the house and will update.

Quick knowledge response. Discovered the real problem in 5 minutes…read more We have recommended him to our neighbors with the same issues.

We contacted NE pest Control in October we were having a mouse issue in our basement . He was quick…read moreto respond came in a day , we signed a 1 year contract paid in full , he laid traps and said he would return in a few weeks to to check the traps . We had to call him mid November apparently he was ill .....hospitalized but we were never called informed by office. He finally came by and laid different traps stated he would be back in a week . We have been trying to call , email since December 1st with no call back or email response . As stated above we paid in full and he has blown us off ......unacceptable !!! DO NOT SIGN WITH THIS COMPANY !! I have contacted the BBB and will do whatever possible to get a refund he breached his contract .

We've been using Debug Pest for a few years. We are very happy with the quality of their…read moretechnicians. Anytime I have an issue. I called them and they are at our house within a day or so. It's also a pleasure calling their service line, you get to talk to a person that actually lives locally. When we are due for a quarterly appointment, they send you a text message and an email, but if that time and date does not work, they are very flexible to change it for a time that works for you. They are always pleasant and helpful. I highly recommend Debug pest control.

The technicians have been helpful and very knowledgeable but we ran into an issue yesterday when a…read moregel bait was used indoors and not included on the report afterward. We have a 4 month old puppy who is into everything and started licking/chewing the baseboards near where ants were prevalent indoors. When I called, Stephanie was less than professional and seemed annoyed that I had concerns. No matter what I said, she dismissed me, argued at every turn, and didn't apologize until I told her how frustrating the conversation had been as a concerned parent. Even then, her apology was "I'm sorry ma'am. I do understand but like I said...." She just kept reiterating "Ma'am (condescendingly) baseboard treatment is standard with all of our visits." Mind you, we've never had baseboards treated before this visit. Treatment has always been on the exterior and they've only ever iterated that kids and pets be kept indoors. Stephanie said the stuff he was putting down inside was the same as what he put outside (bifen) when I called back this morning because my puppy was vomiting and refusing food. After speaking with Jose and describing to him (as I tried to do with Stephanie) what I saw the technician use, he said it wasn't bifen but was likely gel bait (not at all what is used outside.) I was going back and forth with the vet and DeBug all morning trying to figure out how emergent the situation was and when I finally was able to speak with Jose, he helped calm my fears and let me know what the product actually was and how the call should have been handled. I do appreciate his professionalism and approach to feedback from a customer. As I told Stephanie, I was trying to work toward a solution and share my frustration as a mom of young children and dogs. I am unsure if we will be continuing service because, although Jose handled things well, Stephanie is the main point of contact it seems and needs more training or a spa day before she interacts with worried customers again. The screenshot I've included is an example of how the phone conversation went as well. Weird (inaccurate) responses and entirely missing the point of what I was asking. For what it's worth, our puppy is alive and well, eating again and no longer vomiting, so that's a relief.

Chris and company are amazing! We had a wasp and hornet emergency and he was here quick. Assessed…read moreour situation and discussed it with us. Crisis averted once again thanks to them.

I hired Bee Smart Pest Control to remove a yellow jacket nest from my ceiling. They did an 'upsell'…read morewhere they said the price they were charging me included spraying for yellow jackets in the Spring once the weather was warmer. I was fine with that and thought the spraying was a good idea. I didn't mind paying for it in advance. They didn't show up in the Spring, and when I contacted them, they said they would come right away. I tried to contact them to tell them I wanted to wait until after my house was power washed, but they showed up. I explained the situation, and they agreed it made sense to wait until after the power washing. Now, I have been ghosted by the company since May, and they have not returned numerous emails, texts, and voicemails asking when my spraying can be scheduled. Be wary of paying in advance for a service provided by this company. They were happy to have me pay for something in advance and then ghosted me.

They finally decided to do the full refund. I never leave bad reviews but I felt like I had been…read moretaken advantage of. I'm glad they decided to do the right thing and hopefully they make the appropriate changes to prevent this from happening again.

From the owner: Modern Pest Services, a leader in pest control management, is renowned for its exceptional service…read moreacross Maine, Massachusetts, New Hampshire, Connecticut, and Rhode Island. Catering to both residential and commercial clientele, Modern Pest is dedicated to providing proactive and cost-effective solutions that protect against a wide array of pests, ensuring safety and peace of mind year-round.

They did an excellent job of mitigating mice and were responsive to calls. I just use them for…read moreants. The problem is not resolved and I cannot get them to return my call to discuss next Steps. I've called 3x over a 2 week period and no response?

SHS remediated my home for mice that we getting in my basement. Their technician Shawn was…read morepunctual, conducted a thorough inspection of my house. Found and took pictures of a number of troubling spots, He was courteous and explained everything so I understood my options. I made a decision for a strong pest barrier along the foundation and house. On install day, again he was right on time and did a really nice job. I would highly recommend Shawn and SHS to my friends and neighbors. I feel pretty confident the barrier will work well.

We had a bad hornet problem that other exterminators could never get rid of. this gentleman came…read moreknew exactly what had to be done executed it and I never saw another bee. He was very personable, accurate and fair. I would recommend him in a minute.

From the owner: Faced with a pest invasion, you have two choices - try and fight it yourself or call in the…read moreprofessionals. At Ridda Bug Pest Control LLC, we're ready to assist whenever your local pest problem is too heavy to handle. Comprised of pest control specialists that stay up-to-date with all the latest industry advancements, Ridda Bug Pest Control LLC knows how to deal with everything from mice to mosquitoes and provides quality pest control built to last. Going it alone with pest control is a recipe for disaster - call in the only qualified team in Westerly by dialing 401-207-9869 and speaking with a Ridda Bug Pest Control LLC expert.

I was told one thing over the phone, then when i requested a re-spray was told another. I was not…read morehappy with this company at all, or the people who I had to discuss my concerns with over the phone. i would not recommend Mosquito Joe.

BEWARE. CONTAINS BIFENTHERIN WHICH CAN BE TOXIC TO CATS AND DOGS. We were looking forward to having…read moreregular service, but we only had one treatment because this experience was truly awful. We decided to go with this company because they advertise as pet safe. However, their treatment contains bifentherin, a pyrethroid insecticide, which can be poisonous to cats and dogs. We were having work done out front and the workers had the front door open with our first treatment and the sprayer came and sprayed a massive amount of spray in the front of our house with the door open. That was the first problem. The second problem is when I called to ask about their use of pyrethroids, why they sprayed while my front door was open, and if they sprayed my backyard --the lady who answered the phone was extremely nasty and didn't seem to know their own product. She couldn't even pronounce bifentherin and when I asked her for more information on pet safety she told me to "google it". Now, this is ironic, because if you google pyrethroids you will see many many vets who recommend against it. It can be safe when dry, but they were wet spraying outdoors where a lot of stray cats are. I asked the lady about this and she asked if my cats were in the yard and I told her there were strays and she just had a terribly unprofessional attitude. After all of this, they continued to send me the $49 bill three times a day for three days until I paid it. AVOID. Especially if you have pets. UPDATE: IN THEIR RESPONSE IT LOOKS LIKE THEY ARE CONFUSING ME WITH SOMEONE ELSE WHO MAY HAVE HAD THE SAME PROBLEM. FIRST OF ALL, MY NAME IS NOT MICHELLE. SECOND, I DONT HAVE A SCREEN DOOR ANYWHERE ON MY HOUSE. FINALLY, DO YOUR OWN RESEARCH ON THESE CHEMICALS AND HOW THEY AFFECT PETS.