I would not call this contractor if I had to do it again. I contacted him July 2024 in the middle…read moreof a heat wave when my HVAC system stopped blowing. He was the first to respond and I let him go ahead and replace the air handler blower and add Freon for about $2000. The original blower was a Lennox. He replaced it with an ECM variable speed blower and he gave me no warranty. He just said "call me and I'll take care of you." The system failed within 10 days and I called him repeatedly with no response. Finally, I used my wife's cell phone and he picked up. He came and jump-started the system and charged me $261 for what should have been a free follow-up. So today 5-18-26 the blower was unresponsive the first time I used it this year. It did not last even 2 years. I called him to ask about a possible warranty but got no response. I ended up calling another contractor who installed a non-variable speed blower which came with a 4-year warranty and cost less than half the price to install. This kind is a way better option but for some reason Troy did not offer me the option.

What great people. I called them in the morning, as well as about seven other companies with…read moresomewhat of an emergency. They are one of two companies that even called me back. The guy was able to come out within a few hours and fix everything. He even showed me what he was doing to help me in the future, excellent service will definitely be using them and recommending them in the future

Bob Laudette, owner of James Carboni Plumbing and Heating…read morefor over 33 years, was negligent in fulfilling his contract upon the installation of the furnace on December 3, 2019.  "ALL WORK WILL BE PERFORMED IN A NEAT AND PROFESSIONAL MANNER AND WILL MEET OR EXCEED ALL STATE AND LOCAL CODES."   Obviously he did not inspect the installation of the project on December 3 or he was not up to date on building codes.  The building inspector gave him 3 citations for code violations.The chimney clean out door was cemented ..a potential fire hazard. Contrary to Bob Laudette's explanation, the chimney was serviced prior to installation and given a stamp of approval!  The oil line was not protected properly and would cause a major oil leak if someone tripped over it and dislodged it; the duct work/ bonnet was installed with major gaps heating the basement to over 90 degrees. Besides the citations for code violations, Bob Laudette has ignored issues with the furnace and units: combustion issues with small explosions, malfunctioning humidifier, blower so powerful it rattles doors, oil leaks, filters to keep the blower working properly and to insure quality of inside air malfunctioning, extensive dust, uniform distribution of heat is deplorable with the basement heated at 90 degrees and the upstairs rooms are cold. All this for $7500? Now Bob Laudette wants to come and service the new furnace three months later after he ignored numerous calls in January and in fact cancelled a service call. At that point, I had to call reputable and licensed contractors to check out the furnace but the problems still persist. I contacted other agencies for help.  Consumer Protection who has limited authority suggested I pursue legal representation.  My mother, Amelia Wakely, expected and paid for what she thought was an up to date working oil furnace. Why would anyone keep a lemon; deal with a company who fails to treat a client in a professional manner or not at all; who does substandard work and delivers a defective product and writes they have a great business ethic!  Could Bob Laudette possibly service the furnace in the future if he can't deliver an up to date American Standard working furnace now? My mother wants her money returned, the furnace and so forth removed, and the mess they left cleaned up. Bob Laudette did not install a system free of charge out of the goodness of his heart. Lastly, my mother's health living under these conditions has deteriorated since the furnace was installed December 3,2019 . With the pandemic, the directive now is to shelter in the safety and comfort of your home. The safety of her home is a health hazard. How insensitive Bob Laudette is to suggest this is a frivolous matter! Hopefully our experience will save someone from grief in the future! Photos supplied upon request!

So far so good. They are responsive. They will price job out the 28th and if all goes well they…read morecan do the job. But that being said the girls in the office have been great with communication ! And I appreciate that ! I'll write more after the 28th. But so far. 5 stars !

Had a great experience with Alex at drainworks. He was very informative and knowledgeable and…read moreanswered all our questions in a very friendly and professional manner.

They replaced this short section of plastic pipe for $1150. I asked the tech in shock what they…read morecharge per hour. $700 was his answer. It was leaking so I had them do it since they were already at my house. So if you don't mind paying more than you'd pay your Dr or Lawyer then have at it.

Over the past 9 years Steve and his son Dan have demonstrated absolute professionalism, expertise…read moreand honesty for many jobs large and small at my home. They did an amazing remodel of my living room, adding crown molding and enhancing the mantle of my fireplace as we talked about ideas that would enhance the room. They also did a refresh in my kitchen and a master bath. I would absolutely recommend this 2 man business to anyone interested in high quality work at a fair price.

Steve is dogged at finding a solution to any problem and he's not happy until any job is completed…read moreperfectly. Highly recommend him for any size project.

Quality service and great customer service. Adam is very detailed oriented and very knowledgeable.read more

Well, this is a late but noteworthy review of Adam Puccino and his company. You GOTTA get this…read moreguy!! in 2024 I began a HUGE renovation project with many twists and turns (after many said no, way, tear it down) , costs exceeding what we thought thanks to opening Pandoras Box on a house built in 1942. The renovation began in January 2024, Adam had a HUGE task saving my old house and not only did he take this on and deliver and exceptional end product, he was most gracious, understanding and flexible when many "surprises" came our way. MANY! I took on the finishing work to try and save money - in the end, it didn't save me anything so when they say let the professionals do the work, listen to them, they know best. In the end, he was professional, knowledgeable, patient and smart. He knows what he is doing. He saved a house that was falling down and allowed me to sell it and feel 100% good about the project. I truly appreciated him then and now. He did an amazing job, talked me off the ledge a number of times and worked with me. He worked with me and we got it done. I am forever grateful. He is amazing and you will not be disappointed if you hire him for any job.

Been a few weeks since BHI installed my floors. Finding that there are several gaps along the wall…read morethat have gaps too wide or deep for the baseboards to cover. And after dealing with them on earlier issues, I don't even want to go back and bother with them. Just be aware and check their work carefully.

Had an awesome experience with BHI. Jeremy is great to work with, very professional and direct…read moreabout prices/quotes. His team came over and took out the bad carpet out of my home in a very short time. They even educated me on things about flooring and what I should do next. These guys are great to work with, highly recommend!

High quality customer service! They were responsive and had the part in stock needed to fix the…read moreproblem the same day. They were professional, respectful of the property, and courteous. If you live in plainfield and need a plumber give them a call!

Happy I called they did a great job they came quickly and were competitively priced good to have a…read morelocal plumber. We'll call again.

Highly recommend he was very reliable. He gave me an estimate and did the job right away his prices…read morewere great. Will be calling him for other projects soon. Very satisfied customer