Disappointed, not a top escape room place despite it being a chain.
Stepping inside the front foyer noted a sterile quiet ambiance. They have these low back seated green suede chairs befitting the Matrix movie. No board games, no entertainment or game room posters to advertise other escape games in play. This was strange but we figured they were kind of newly opened? Even the escape room doors were plain, only 2 seemed to show a theme. No background music either, so the first impression was not a good one.
I consider my group to have a moderate level escape room experience. Maybe we've been spoiled with advances in technology from other Escape games over the years. But we do remember how humble escape rooms started with and what had to change.
For the two rooms tried, we cleared the majority of puzzles within 20 mins and got stuck on one or two puzzles at the end. They show you how to solve it at the end and there was a technical difficulty that even she was having trouble with the solution. Not bad but translating that was tricky on how many references were required.
Cons:
- alien room required flashlights the entire time, supplied ones were terrible even after requesting a change over.
- walkie talkie, this is really outdated! Alien room made this feature mandatory and our host had to come in as she couldn't relay the hint properly which wasted more time.
- no visible count down timer displayed. They will let you know via walkie talkie....which we couldn't hear
- photo op is a manual sign by front desk
- the staff on our visit are young newbies, very friendly and by the book, but not as experienced, like other places. Both working there have not visited other escape games which is interesting. They had solutions written down on paper.
We're ok not breaking out, but definitely disappointed in lack of ambience and far reach on one or two puzzle connections. Not a favourite, try Crypto nearby first if you haven't been already. read more